pam lacey
Sep 24, 2023
fast service
signed up on line and got the unit within an hour.great service
Recommended: Yes
Skip
Nov 18, 2022
Convenient
Convenient, friendly staff, easy to navigate
Recommended: Yes
Michael Castle
Oct 31, 2022
Great Experience
The young lady was awesome!!! Very professional, knowledgeable and courteous. She made my day!!!
Recommended: Yes
Joe
Oct 27, 2022
Staff was very helpful and the online check in made it real easy.
Staff was very helpful and the online check in made it real easy.
Recommended: Yes
James LaRocca
Oct 10, 2022
Easy access to unit and friendly/helpful staff
Easy access to unit and friendly/helpful staff
Recommended: Yes
Yo!
Sep 05, 2022
Great Location For Me
Great service very fast and great location.
Recommended: Yes
Theresa Monterosso
Jul 08, 2021
Quick and easy!
Easiest storage experience I ever had!
Recommended: Yes
William Mueller
Feb 25, 2021
Great place to Store anything in Henderson.
The life storage area here is located @ the Galleria exit of 95 / 515. Henderson.
The staff, and the storage space was perfect.
Office Manager escorted me to the locker , it had all my requirements + Lights real bonus.
Full drive up space on ground level.
Best of all’, the price was lower than expected,
Fit perfectly in my budget.
Thank you, William Mueller
Recommended: Yes
Brynn
Jan 22, 2021
Last-Minute Perfection
Absolutely perfect experience when we were in desperate last-minute circumstances. These folks are all about customer service. They understood our plight and accommodated every detail of our harrowing move perfectly.
We were moving from 600 miles away. I'd confirmed our original storage space elsewhere several times yet they canceled hours prior (same company had cancelled our truck the day prior---the Bay Area exit is real). We'd found local movers to do us the huge favor in a pinch, and they were 400 miles ahead of me with their moving truck, with my husband splitting the difference somewhere in the middle... someone had pulled a hit & run on me a mile from former home and I was stuck at an auto body shop waiting for my car to be just road-worthy enough to make the journey, thus my delay. We'd definitely missed our new apartment's leasing office hours, so we needed a storage space that would allow me to complete the paperwork on my smartphone and allow the movers access to unload into the storage space prior to my husband's arrival (as local movers, they had to turn around immediately and drive the 600 miles back for another early morning move!)
I never even got to see the storage space until a couple days later after an epic slumber---but the electronic signup is easy to do from a smartphone, the emailed instructions for entry are perfectly clear, the price is right, the space is safe and squeaky clean, our unit is easy to find, convenient, and the perfect size for our needs.
Recommended: Yes
Cathy
Jun 09, 2020
Great
Easy, convenient and accessible
Recommended: Yes
Shawn
May 20, 2020
Very simple process
Great place great customer service
Recommended: Yes
Patricia
Sep 30, 2019
Excellent service!
I was impressed with the speed. The unit was clean and very accessible.
Recommended: Yes
Wendy
Sep 21, 2019
always pleasant
We have used this facility many times, different size units, always a pleasant experience.
Recommended: Yes
Melissa Pike
Jul 02, 2018
Great place for storage
Extrememly helpful setting up my unit and it has been a great place, have vistited it many times, never anything strange or any trash present, etc.
Recommended: Yes
Paulette
Nov 01, 2016
Very convienant.
Excellent service and very friendly.
Recommended: Yes
Paulette
Oct 30, 2016
Very satisfied
You will be very pleased with the service.
Recommended: Yes
Paulette
Oct 28, 2016
Very clean and easily accessible,
Excellent service and very well maintained, easy access.
Recommended: Yes
GARY
Sep 16, 2016
Perfect
Reservation held storage space, from time I walked in to time I had a lock on my unit was mere minutes. Robin,the representative, was friendly and helpful.
Recommended: Yes
karen
Aug 19, 2016
Nice facility and great customer service.
Would refer anyone to this storage facility.
Recommended: Yes
Danielle
Jul 09, 2016
Nice but too pricy
Overall satisfied, save for the price
Recommended: No
Regino
May 29, 2016
nice people
Smooth transaction and helpful staff
Recommended: Yes
Nick
Apr 11, 2016
Super Friendly, way better than that crappy Dollar Storage place
The lady that works up front is always ready to help.
Recommended: Yes
Douglas
Mar 05, 2016
moving in was a smooth experience
Everything went smoothly, and Amy, the manager, was very accommodating.
Recommended: Yes
Patrick
Jan 17, 2016
Smooth
Reserved online. Went in and out in 5 minutes. Great professionals.
Recommended: Yes
Anthony Hudson
Jan 08, 2016
Excellent customer service
Amy the store manager was very helpful in finding me a unit and promptly. She had exceptional customer service skills
Recommended: Yes
Jim Bridges
Jan 06, 2016
Great
Move in day was fast and easy, very courtious service,
Recommended: Yes
Max
Dec 13, 2015
Great Service, Price and Hospitality
Had great experience once I walked through the door. Pleased with service, time and storage
Recommended: Yes
dorothy mendel
Dec 02, 2015
very friendly and helpful
easy to get in and out very friendly staff and good assortment of moving supplies
Recommended: Yes
Clint Petrie
Nov 02, 2015
Life Storage is the place you want to go went you need a storage unit!
We moved from another big named storage company that was over priced and our unit was unacceable. We move into our Life Storage unit its is reasonably priced and it has drive up access. We are so happy we moved over to Life Storage. I would recommend to anyone this is the place to go for all of your storage needs.
Recommended: Yes
Colleen and Earl
Sep 28, 2015
Amy was professional, courteous, and expedient.
Colleen and I are quite happy with the facility and service we received from Life Storage.
Recommended: Yes
Karen
Sep 20, 2015
great value
Excellent customer service. Great price.
Recommended: Yes
Sheila
Sep 03, 2015
The facilities exceeded my expectations and the staff is absolutely fantastic.
Recommended: Yes
Brianna
Jul 10, 2015
The customer service was awesome the store manager at the galleria and 95 location was amazing and super helpful
Recommended: Yes
Elmo
Jun 03, 2015
Recommended: Yes
獨敬汹
May 18, 2015
amy kept things quick and friendly.
Process was quick on the internet, the Amy called to confirm which she Notified me of upfront costs and available additional discounts off the already low rate! Their hours are fantastic.
Recommended: Yes
Angela
May 02, 2015
Recommended: Yes
Linda guyer
Mar 23, 2015
unbelievable! it was so easy and quick.
I had a great day once i got here. Fast And Friendly agents.totally trying to help in any situation. Thank you
Recommended: Yes
Linda guyer
Mar 23, 2015
unbelievable! it was so easy and quick.
I had a great day once i got here. Fast And Friendly agents.totally trying to help in any situation. Thank you
Recommended: Yes
Caroline
Mar 04, 2015
Overall a very good experience. The facility was clean and secure. The staff was very friendly and helpful.
Recommended: Yes
Mark
Nov 26, 2014
Tried to force insurance I did'nt want or accept. Very rude service wouldn't recommend.
Recommended: No
Steve
Nov 16, 2014
excellent
highly recommended, easy to find, great service, friendly staff
Recommended: Yes
Ivan
Oct 25, 2014
Great place, nice people!
Recommended: Yes
Laurence
Oct 22, 2014
Nice lady; very personable; provided instructions - easily understood. Fair pricing, good access to storage unit.
Recommended: Yes
Cassie
Oct 19, 2014
Easy move in, helpful staff.
Recommended: Yes
William
Sep 29, 2014
Great
Recommended: Yes
angel caraballo
Aug 07, 2014
perfect
Clean prompt amazing price very willing to help
Recommended: Yes
Tiffani Stewart
Jul 19, 2014
Great experience.
Unit was in a convenient location. Manager was polite, attentive, and helpful. Facility is clean and secure. What more can I ask for? Excellent.
Recommended: Yes
Susan
Jul 06, 2014
very efficient.
Recommended: No
Sherry
Jan 17, 2014
Zac was helpful and friendly. A painless experience!
Recommended: Yes
Gail
Jan 02, 2014
Nathan was amazing, helpful and very courteous! Just a few more things to move in. This made my transition to my home so much easier. Now we can decide what we want to hold onto and what we are ready to let go of, without any time pressure to make it happen.
Recommended: Yes
Jamie
Aug 08, 2013
It is very good.
Recommended: Yes
Brett
Aug 08, 2013
Very, very positive.
Recommended: Yes
Mike H.
Aug 20, 2012
Great value and the security exceeded my expectations. Know there is someone residing on site was a bonus!
I was looking for a storage unit and price was a concern and american storage meet my expectations and more. I felt good when I met with Tyler and the security systems they have in place also gives me peace of mind. Access to the unit is also very good.
Recommended: Yes
Rauschell
Jul 27, 2012
Surprised at cleanliness
The facility is clean inside and out. The staff was very helpful and information was well explained.
Recommended: Yes
Alicia Cramer
Jun 03, 2012
Good experience
We reserved online & Tyler checked us in and set us up with a unit. He was very nice and knowledgeable, not like the many "robots" we encounter these days, and that was refreshing. The place is neat, well-run, and conveniently located near Costco & the Galleria Mall.
Recommended: Yes
