• SmartStop Self Storage - Raleigh - 5012 New Bern Avenue

SmartStop Self Storage - Raleigh - 5012 New Bern Avenue

5012 New Bern Avenue
Raleigh, NC 27610
14 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$118.00 - $384.00
Available Units: Show All
5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 10' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $118.00
per month
$197.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Floor 1, Interior

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $118.00
per month
$197.00
No CC Required
Reserve
10' x 15' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $169.00
per month
$282.00
No CC Required
Reserve
10' x 20' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $200.00
per month
$333.00
No CC Required
Reserve
10' x 20' Unit

Floor 1, Drive up, Outdoor access

1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $223.00
per month
$371.00
No CC Required
Reserve
10' x 25' Unit

Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $333.00
per month
$483.00
No CC Required
Reserve
10' x 30' Parking Space
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $133.00
per month
$221.00
No CC Required
Reserve
10' x 30' Unit

Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $384.00
per month
$534.00
No CC Required
Reserve
10' x 50' Parking Space
1st Month Rent Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $151.00
per month
$252.00
No CC Required
Reserve
About
Features
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue at 5012 New Bern Avenue?
On a scale of 1-5 the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue at 5012 New Bern Avenue receives 5 out of 5 stars based on 14 reviews.
Does SmartStop Self Storage - Raleigh - 5012 New Bern Avenue at 5012 New Bern Avenue offer climate Control Storage?
Yes there are 1 size option for climate control storage units at the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue at 5012 New Bern Avenue.
What is the cheapest storage unit option at the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue at 5012 New Bern Avenue?
The cheapest storage unit option is $118.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 10:00 PM
Is the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue?
Yes, there are security cameras on site.
Are there moving supplies for sale at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue?
Yes, there are moving supplies available for sale at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue
What type of payments are accepted at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue?
Yes, handcarts are available.
Is there a military discount at SmartStop Self Storage - Raleigh - 5012 New Bern Avenue and if so how much?
No.
Is there an elevator at the SmartStop Self Storage - Raleigh - 5012 New Bern Avenue?
No, there isn't an elevator available.
Customer Reviews
5 out of 5 stars - based on 14 reviews
Mike L Jan 17, 2024

Just the place I needed for storage

Lacy was very helpful and showed me the space. The sign in was very easy. I would definately recommend this place.

Recommended: Yes

Er19 Feb 16, 2023

рџ’Ґрџ’Ґрџ’ҐвњЁ The best experience ever!!...

Hello...Yesterday i had a very wonderful and a very professional experience and time with Ms.Lasey and the gm Mr. Nathan at the smart stop self storage!... new bern avenue in raleigh... Ms.Lasey was very informative about how, as a customer you can get the best deal and best experience with smart self storage!...She is very caring knowing and has A definitely perfect customer service satisfaction!!... Thank you once again for the wonderful experience!....

Recommended: Yes

Irene Martinez Dec 12, 2022

It’s great

Customer service was amazing they are kind and helpful. Thank you

Recommended: Yes

Lolita Neal Oct 31, 2022

Great price and customer service

Lacey and Angela were both great. They were attentive, understanding, courteous and welcoming. Thanks for all the assistance.

Recommended: Yes

robin jackson Oct 26, 2022

clean facility, great price and customer service

Lacey was very helpful and efficient. She made the process very easy!

Recommended: Yes

Eric Sep 23, 2022

Very professional!

Miss Sarah was a wonderful professional manager here at the storage she made sure that all the very important questions were answered and I truly appreciate her professional assistance Thank you so much!

Recommended: Yes

Caleb Aug 15, 2022

Good customer service

They were available for booking on short notice and have a nice secure facility.

Recommended: Yes

Faye Heard Terrell Aug 07, 2019

Great on all aspects of customer satisfaction.

Customer service oriented. Courteous, friendly, informative and great options. Clean and smells great. Service with a smile.

Recommended: Yes

Michael Jul 11, 2019

Size, Price, Location And Customer Service All Solid

Check-in was easy and quick. Good price for a good size unit. Best part is easy access!

Recommended: Yes

Brian May 18, 2019

Great customer service, fast and easy!

Only bit of improvement would be creating a smoother entry into hallway for C127. Can't get a cart into that area.

Recommended: Yes

michael satterfield May 03, 2019

very helpful ,friendly staff ,i would recomend others .

clean lot best prices ,very nice staff .willing to assist you ,great location ,

Recommended: Yes

MarQuella Thompson Apr 01, 2019

Wonderful customer service.

Lacey was very courteous and helpful. She has wonderful customer service skills. She assisted me with the appropriate size storage unit and provided me with the instructions for going in and out of my unit. I definitely will give her five stars. Keep up the good work!

Recommended: Yes

Heidi Jan 01, 2019

Very user friendly

Excellent customer service. Unit is exactly as advertised. Very accommodating staff.

Recommended: Yes

Shavonne Oct 16, 2018

Clean space

Very clean and more spacious than I originally thought!

Recommended: Yes

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