C Hill
Dec 06, 2023
Moving in
Moving in was a pretty time consuming and a little inconvenient due to my unit location and not being able to use the back entrance closer to my unit.I had to go back to the front with my things.The staff was super nice though and very helpful.I look forward to the renovations coming up
Recommended: Yes
Phyllis
Oct 30, 2023
Customer Service was great
My unit was cleaned and ready. Staff was very helpful. The carpets in the hallways have been worn. Need to be cleaned.
Recommended: Yes
Carold Jenkins
Aug 28, 2023
Great Management
Very professional and attention to detail. Patient.
Recommended: Yes
Danielle Bennett
Jul 24, 2023
Excellent customer service
The young lady who helped me went above and beyond to make me feel valued and to make sure everything got taken care of for me to my satisfaction. She was so sweet and welcoming. She was an absolute delight.
Recommended: Yes
Henry
Jun 22, 2023
Gets the job done but not clean
Had to get a storage unit in a very tight situation and found Life-storage online at a reasonable price, so I thought. Needed to store a very large rigid item and was told it would be easy to store on the 1st floor. The hallways are very narrow and made it difficult to actually get my item inside the unit. The place mentions a charge of you don’t broom sweep when you move out due to them cleaning it but my unit was filthy, loose screws, droppings, dirt, and even a banana peel above my units grate “ceiling”. Still need to contact them to clean that up. If not for my rushed situation, I would have not rented here.
Recommended: No
敌敬
Jan 18, 2023
Great
Great and clean facility I loved the experience!
Recommended: Yes
Tiffany Love
Aug 18, 2022
Great Customer Service
The Manager is awesome and she made this hard time for me a little smother. рџ‘ЌрџЏЅ
Recommended: Yes
Monique Counts
Apr 28, 2022
Price is reasonable
The storage facility is Ok but some of the equipment policy changes an be problematic. Flatbeds (very limited) have to be signed out and are unavailable after reg business hours due to theft. The Moving van advertised is currently discontinued as well due to accidents. In my opinion these are risk of the business and should be settle with insurance claims as to not inconvenience the customer.
Recommended: Yes
Yoonjung Na
Mar 22, 2022
Customer service was excellent
The staff did an excellent job giving me through information about available units and did her best to find a best rate.
Recommended: Yes
teri
Jun 28, 2017
Easy to find, very accommodating and nice to work with.
This facility was convenient for our
Needs. The staff was very helpful especially when we changed the size of the unit once seeing them.
Recommended: Yes
Sikia
Mar 20, 2017
Excellent customer service
Excellent customer service and friendly staff
Recommended: Yes
Jessica
Feb 05, 2017
Great Experience!
The employee who showed me the unit and set up my monthly rental was great! She helped in answering all of my questions and even told me things I wouldn't have thought to ask! She was great!
Recommended: Yes
Bianca
Aug 03, 2016
Great experience
I had a great experience my first time getting a storeage and everybody was extremely nice the facility was clean and prices where decent
Recommended: Yes
Michelle
May 31, 2016
The customer service was the one thing that help me choose this location.
The personal that work at this location is the mean reason why I picked it. Wonderful attitude, willingness to help and honestly is what help me choose the Wallace Ln location. I did a lot of research before I made my choice.
Recommended: Yes
Samuel
May 22, 2016
Funny staff
Good staff. Clean. Good prices.
Recommended: Yes
caitlin
May 04, 2016
Great place
Great, helpful service. Clean unit.
Recommended: Yes
桓牡湯
Mar 04, 2016
Great customer service, clean, modern and well-maintained facilities.
Uncle Bob's Storage provides great customer service, it's very very clean, modern security, and has great prices.
Recommended: Yes
Shacoya Graham
Sep 18, 2015
Very good customer service
It took a while to set everything up, otherwise everything was great
Recommended: Yes
Delvenia
May 29, 2015
The staff was very courteous and friendly. I was impressed with how quickly and efficiently I was able to obtain the unit
Recommended: Yes
Andrea
Oct 30, 2014
Great experience
The management team went above and beyond. They were thorough, efficient, and explained everything very well. I feel good about my choice and would highly recommend them to a friend.
Recommended: Yes
Jazmine
Jul 17, 2014
Excellent
Recommended: Yes
henrico
Jun 08, 2014
I would say great but moving isn't one of my favorite things to do. No problems though
Recommended: Yes
Desaree
May 04, 2014
Recommended: Yes
慄慮
Mar 19, 2014
It was easy to get the storage just wish there was a elevator for riders along with the freight elevator.
Recommended: Yes
Valerie
Jun 06, 2013
Recommended: Yes
Dennis Dreyfus
Jun 05, 2012
Exceeded expectations!
Susan, who assisted me with the paperwork is very efficient and helpful, renting a space at Uncle Bob's Self-Storage was a pleasant experience.
Recommended: Yes
Kelly J. Wiland
Apr 19, 2012
Everything I need
This location has easy access for cars or trucks, on site truck dollies, bathrooms, drinking fountain, and soda vending. Add this to the helpful and considerate staff and you have the perfect storage place!
Recommended: Yes
melissa strong
Feb 13, 2012
The management team at this facility where very helpful and i would definately recommend them to someone else.
Recommended: Yes
Bonnie
Feb 06, 2012
Outstanding Customer Service
Christy was exceptional in going above and beyond to help me with my move. The facility is extremely well kept and clean.
I highly recommend this facility to anyone in need of a storage space.
Recommended: Yes
