Sep 06, 2021
Staff is very accommodating
I've worked closely with self storage in Napa specifically for a move for a client and they were more than accommodating and very reasonable on the price they have great follow-up thank you again for making the experience a happy place.
Aug 10, 2021
Customer service was really good. The facilities themselves are ok. The price was really good especially with some deals that they offered.
Jun 30, 2021
Real quick and easy to start. Manager was extremely courteous and helpful. Just would of been nice to have an elevator to second floor.
Jun 16, 2021
Friendly staff . Very helpful . Convenient location.
May 05, 2021
Yes was good experience
Good price thanks good customer service
Apr 06, 2021
This process was seamless and and everyone that assisted me with the reservation/ move in was so nice and accommodating!
Mar 24, 2021
Mary is so thorough and direct and to the point. Excellent customer service and sales lady!!
Mar 12, 2021
Security storage has best customer service
Clean, inviting and hospitable. Words you probably donât think of when you think of a storage facility. But Shaun and Mary certainly made me feel welcome. They were willing to work with me when I needed something quickly and also helped when I needed to change my locker quickly. Iâve used a few facilities in my time and this is by far the best one.
Sep 16, 2020
Amazing customer service all around
Sean made my check in experience awesome. He went above and beyond what I would expect a person working at a rental facility to do.
Aug 04, 2020
Great place to store
Very friendly and helpful customer service. And a reasonable price. I would highly recommend this place to anyone looking for storage
Jul 13, 2020
great customer service!
customer service was really good! he was very helpful and explained everything really well. i felt really comfortable and they made sure i had everything i needed. PLUS the price is really good. i super appreciate them helping me out in such a dire time!
Jun 30, 2020
Storage with fair prices
Drove in to facility, checked in at front desk, when being assigned a storage, took time finding open space, inside the unit was kind of dirty and unit was up stairs and vary hot. there were rat traps everywhere. customer service was nice :)
Jun 22, 2020
Mary was great.
Mary at Napa facility was great. The person at the call center when I first reserved didn't tell me I had reserved an upstairs unit with no access to lift. Mary was the first to mention it.
Jun 14, 2020
Best customer service I've ever had
The manager was great helped me out alot!
Feb 26, 2020
Very friendly and great deal
I need a storage for a few months and they had the best deal around. So far I am very pleased...
Jul 29, 2019
5 stars for the management!
Shawn, the property manager, is fantastic! The facility is a little less than average, but seemed okay.
Mar 29, 2019
Great service and very clean.
I really enjoyed their service and we were very happy with their price!!
Nov 13, 2018
Very nice place
The staff was very friendly and informative, made sure we understood everythin.
Sep 14, 2018
I was referred here by a friend that the staff was great! Especially the young Mexican girl named Aneli. She made my move in extra special, I would go in there with my children and she would always try helping us out when we needed her help! She gave my husband a great special on the unit. A (5x10) We only needed it for a month, but seeing her attitude and her smile that whole month we decided to stay an extra 3 months! :)
If you are looking for a storage come here and ask for Aneli to help you out! She will brighten up ur day!
Facility is not the nicest. But her being there was the greatest! There is another girl there that never smiles and is very rude! Thats y ask for Aneli!
For-sure coming here again and recommending her to my family and friends :)
Thank you security self storage for making my situation one hundred times better and you to Aneli you will make it far in life ! :))))
Aug 16, 2018
Security Storage is the best storage place I have ever rented from!
The Staff are all great! They walk all hallway every night for safety purposes! The grounds are clean and their prices are the best in Napa!