Jul 26, 2019
Quick storage solutions
This facility was easy to locate. They offer a variety of types of storage spaces. The customer service agent was very helpful and the facility clean. My only criticism was that the agent did not have any carts or hand trucks. This struck me as odd for a storage facility. Fortunately, my space was near the door so I did not have to lug my phone hinges too far, but this could have been problematic if my space was located elsewhere.
Jul 01, 2019
Fast, Friendly and Super Easy
Overall great experience. Very easy check in process and staff is very knowledgeable about space sizing and the customer agent was super friendly.
Feb 15, 2019
So far, Ok.
I found the location easy to access. The front desk service was excellent however this facility did not provide any kind of handcart for move-in. This is extremely unusual for a storage facility not to have any type of hand cards for customer move-in. This made my move-in more difficult than necessary. The unavailability of handcart should have been stated on their website or on the phone so that I could have made arrangements to bring help. The storage space was at least conveniently located on the first floor as all units are on the first floor. The unit was clean and ready.
Oct 19, 2018
Very professional service super clean and Beyond decent pricing
Feb 27, 2018
Very trustworthy storage company
The lady there was very helpful and had excellent customer service. She made my first storage experience easy and fast. Thank you
Jan 01, 2018
Very organized, quick and easy.
The people at Life Storage made it easy for me to get my storage unit and move in when I was ready. I was appointed to a sister store to use the free truck when the Morrow storeâs truck was down and I was happy because I needed the moving truck. I would definitely space with Life Storage again.
Sep 03, 2017
I love the follow up.
I love how they cater to their clients. Very consistent.
Sep 01, 2017
Affordable and friendly
Great feel. The employees were helpful.
May 31, 2017
I love the fact the manager lives in the property.
Customer service was honest and friendly, the location was clean and we'll secured.
Feb 28, 2017
Kenya in Morrow is GREAT
THANKS for extremely changing my views on LIFE STORAGE. Riverdale location on hwy85 is such a horrible facility with a careless associate who WILL cause loss of money and reputation. Quality service was all i received in Morrow. Thanks for your help Kenya. Hwy85 should hire Kenya for an increase of sales in riverdale because the individual who is there is so careless and its insulting to my time and money.
Mar 20, 2016
Most important to me was the safety. It's location and attitude of agent at the site was great. She was very professional and accomodating. Made sure I got the move in offer I signed up for. I love that I can borrow a clean truck for "premove". Have already recommended your company to two friends and I just moved in yesterday!
Jun 22, 2015
Staff was very approachable and it was evident that they cared about my household goods and my overall move.
Apr 30, 2015
I would have given this facility 5 stars but when I reserve the unit, I was not informed that I only have a fourteen day window in order to take advantage of the free truck rental. I called today 4/30/15 to reserve the free truck and I was informed by a gentleman that the day I wanted was outside of the fourteen day window. The day that I got the unit the representative gave excellent customer service. She even stayed past her normal hours to ensure that I was taken care of.
Apr 28, 2014
good value for the price
after comparing prices elsewhere, this appeared to be the best
for same type of service.
Jan 02, 2014
Dec 18, 2013
Dec 03, 2013
Recently wrapping up my residential relocation and needed a place to store some extra items... After calling the nearest facility to me I quickly realized the prices on these storage units had DRAMATICALLY increased since the ten years or so it's been from the last time I checked on one! So I hopped online Googled around and stumbled upon this awesome site where I located Uncle Bob's!
The website had all the local storage facilities, prices and even online only specials made the process a breeze! I even reserved my unit before arriving at the facility... and once there, it was MUCH easier than expected!GREAT customer service at Uncle Bob's! All in all, I was expecting a high priced hassle but was pleasantly surprised at how painless the whole process turned out to be! You definitely want to start here, at the very least, just to get you on the right path if you're in the market for a storage unit.
Oct 18, 2013
He was knowledgeable kind and understanding