Dec 14, 2020
Great customer service
Lindsey was great. She made my move in experience great and easy.
Jun 19, 2020
No issues! Amanda did an excellent job!
Jun 07, 2020
You have to carry their manditory insurance at an additional $15 a month!.
The day I moved in I was NOT told or even in the description that I had to carry their mandatory insurance. I already have rental insurance and that raised a 5Ã10 from $44 to $59 plus tax. As I was already packed and need the stoage locked ASAP, I was really unhappy. Kinda misleading.
Ann M Kittleson
May 15, 2020
The office lady was awesome
The office lady was awesome. I signed up online, and she called me less than 5 min later. Very clean and well kept facility. Recommend public storage to every one.
Nov 19, 2019
it was fast informative and I was very...
it was fast informative and I was very satisfied.
Sep 17, 2019
The storage manager was extremely kind...
The storage manager was extremely kind and so helpful. She let me know when she is available in her office if I need any sort of help. She even know some of the other storage unit holders that she has helped before as she gave me a tour of the property and my unit.
Jul 01, 2019
Great Customer Service
Lindsey made sure my move-in process was easy and painless. She also made sure I had everything I needed to protect my items!
May 13, 2019
Very efficient. Very courteous associate helped us in all ways.
Dec 05, 2018
Just glad to be back at Public storage
Just glad to be back at Public storage. I've utilized other companies and I have to admit for value and security I'm again glad to be back
Sep 06, 2018
We had an awesome move-in with help...
We had an awesome move-in with help from Frances at the Merriam, KS Public Storage. She is amazing. She really went above and beyond to make sure we had a good move-in. She gave us lots of tips about things we hadn't thought about for our storage, and gave us an awesome unit close to the gate. We love her!!
Aug 01, 2018
Friendly staff. Helped me with everything I needed.
Mar 26, 2018
Great price on a huge storage unit
Great price on a huge storage unit, attendant is friendly and always helpful.
Sep 08, 2017
Office staff was incredibly friendly
Office staff was incredibly friendly. Property was clean. My only issue is that the surface of the parking lot/roads is incredibly uneven and hilly which made our unload very tedious.
Jun 01, 2017
Second time renting with them. Great overall service, as well as clean, affordable units. Highly recommend!
May 29, 2017
Lady was very helpful
Lady was very helpful. Very easy to get everything done and start moving into the storage unit.
May 18, 2017
Was helping a friend clean out a unit there and the manager was very helpful and professional would recommend to anyone
Patricia H Schubert
Mar 16, 2017
I had a locker at this location for 21 years and 9 months. When they replaced the doors and lock style, they notified me so I could be present. When I did finally move everything to my house in Eudora, Kansas, I found items I thought were lost or long gone. I was very satisfied with the management at this location.
Jan 25, 2017
Ashley was wonderful! The best experience of customer service that I've had anywhere recently. I would highly recommend this place to friends, family and co-workers.
Jan 21, 2017
Great experience... Ashley makes the difference, excellent customer service. Clean and comfortable atmosphere. I highly recommend this location to anyone needing a storage unit. Thank you Ashley, and God Bless.
Oct 29, 2016
I rented a unit for the past 2 months at this location and it was very satisfactory. The unit and the entire facility were very clean. The property was well lit at night, and is surrounded by high end car dealerships and other businesses that lend to a reputable neighborhood. The premises were secure, and I felt like my belongings were safe. Dennis the property manager is very personable and professional -- makes you aware of the extras that are available, but isn't pushy or overbearing. And he keeps a close eye on the place. The price and value were best in class for the area. If I need a storage unit in this area again, this Public Storage facility is at the top of my list.
May 03, 2016
Customer Service and accessibility
Great service and easy to access!
Sep 01, 2015
best customer service
Marissa was wonderful! Great smile and lots of personality! I chose this place because of her.
May 13, 2015
I have nothing but good things to say about my experience with Public Storage. Everyone I have been in contact with have all been a great help to me. I would recommend Public Storage to everyone!!