Simply Self Storage - 3891 Thomas Street - Frayser

Fast and friendly service

where I'm from I have 2 10x10 units for $65 but I suppose for the area it's not too bad but other than that I'm very satisfied with the service I received at this location.

Recommended: Yes

Great Experience !!!!

My experience was great !!! I would most definitely use them again if needed !

Recommended: Yes

Thanks so much

Its a great place to dk business.

Recommended: Yes

Nice clean and spacious.

Very nice,safe storage unit.It is lighted well at night.

Recommended: Yes

It's a Yes from me...

Great. I was impressed. Keep up the good work.

Recommended: Yes

Excellent customers service in the office, phone.

I would recommend my family and friends to use simply self storage. They have great prices.

Recommended: Yes

Simple and efficient.

Unit was clean. 5x5 unit in climate controlled area. Property saves energy costs by using timers for overhead lighting.

Recommended: Yes

Great price, good location, friendly staff.low price

, clean grounds, friendly staff.

Recommended: Yes

Great customer service

Customer service is very important to me and I observe how people treat me and how they respond to me. This determines if I will use their services and/or products. I must say the the staff was very patient, knowledgeable, and helpful! The prices are very reasonable and the facility is extremely nice!

Recommended: Yes

Simple clean unit with decent prices

The sales staff was extremely helpful finding the right unit for me at the price that fit my budget.

Recommended: Yes

very unprofessional move in experince

I reserved a 10x10 storage unit via the internet that was quoted at a $40.00 monthly fee. On May 2nd, I received a voice mail from the person on duty reminding me of my 10x10 unit for $40.00 monthly. Upon arriving at the facility, I was told that they don't have a 10x10 for $40.00. It would be $80.00. Upon reminding her of her message that she left me, and providing her with my confirmation number, she made some phone calls. Finally she said that this is a special with some kind of scheduled increases, that I didn't understand, nor did she. I accepted the rental only because it was getting late and I was tired from moving. upon arriving at my unit, it was not clean and there was still items in the unit. I reported this to the Manager on duty only to be asked to clean it out for her and place the items in the dumpster. REALLY? I placed the items outside the storage unit and then swept it out. It was not a pleasant experience. Skeptical about my time at this storage facility. Not really even sure of my monthly payments. I spent over an hour in the office securing this rental, even after I thought the rental fees had already been set on the web site.

Recommended: No