Sep 07, 2022
Very hard to get in touch with anyone upfront at the desk. Doors be locked at certain times and the entry access be closed earlier than expected. Besides that the establishment is clean.
Miss Lois Jane Lee
Sep 03, 2022
Excellent Services & Unit.
The Excellent 45th Anniversary of ELVIS Week 2022 brought me to Memphis, TN, Graceland Mansions Estate (Home of Elvis Aaron Presley & Family) and the Neighborhood of Elvis Presley Blvd. I have rented a Storage Unit, which has been an Excellent Experience. Thanks very much.
Aug 15, 2022
I rented this unit because extra space storage had raised they're prices so high that I could afford to keep it. The citizen storage is within my budget. I am on a fixed income, and extra space storage was charging way too much for the same size unit. Thank you citizen storage for maintaining not only your affordable rates, but your courteous service and security at the site.
May 19, 2022
The person I talk to was very understanding and kind. I thank her for her patience!
Dec 31, 2021
Clean and nice units
Nice and clean unit to move into ,gated and security cameras haven't had any problem so far nice employee on site.
Apr 07, 2021
Camper stolen twice
We have been with them for a couple years.
1 - camper stolen twice - both times vandals knocked down a fence or pulled the gate over - I guess not their fault but maybe it is the location or more sturdy perimeter fencing
2 - Not clear communication on lock requirements - the locks are so unique I feel they should come with the storage unit.
Apr 03, 2021
Gate needs to be fixed or im moving out.
Employee's are great especially Terri and the whole facility is kept very clean.Terri is very quick and professional but if they dont get this gate fixed im moving and going somewhere else. Its a free for all at night so you would think the owner would hire over night security if he cared about his customers.
Dec 28, 2020
I rent my unit for the prver
I only been there for a week and evrrt6sedm ok
Dec 15, 2020
I have been renting from them about two years
The rent goes up each year. I have never been late, I think my rent should go down.
Nov 24, 2020
I needed a storage for my personal items
The employees were very friendly and helpful. I felt comfortable dealing with them and leaving my items in their care.