Daniel B Boylen
May 31, 2023
Like the facility, need new or to repair equipment and if new, larger.
Need storage, don't miss out on their offerings.
Recommended: Yes
Daniel Williams
Oct 24, 2022
My storage space was broken into and belongings stolen
I’ve been a customer here for 2 years. Besides the rates going up month to month. I do not know how and why but my personal belongings were STOLEN from this location. I figured this out at 6:20pm and there was no staff on the site to report this to.I think it was an Inside Job….. STAY AWAY!
Recommended: No
Joseph Abell
Jul 26, 2022
Great Place
I've rented here before and really liked the place, clean, overhead canopy is really great when it's raining. I left because the rent kept going up and they put a lock on the bathroom so it couldn't be used, that was tough because I was there a lot.
Recommended: Yes
Aimee Mood
Nov 29, 2021
Great Storage Units
Clean storage units. Very secure. Very fast check-in. Customer service was outstanding. Pricing is comparable to other storage units around the area, but storage company is top notch compared to the others!!! I will return in the future!
Recommended: Yes
Toni Williams
Sep 08, 2021
Excelleny Customer Service
The representative on Saturday was very helpful and polite and had lots of patience.
Recommended: Yes
Kelli Rosenboom
Jul 31, 2021
Very good customer service
The representatives were all very friendly & the person that works at the facility ( unfortunately I don’t remember her name) was very helpful. Only negative is that there wasn’t any toilet paper or paper towels in the bathroom & that I wasn’t told ahead of time that my locker would be up top & it was a bit difficult to get heavy items up the ladder. Overall the price & customer service were very good. We will require a unit for all of next summer so I will definitely consider yours again.
Recommended: Yes
Jill Comess
Jul 24, 2021
Survey summary
Adriane Jemmott showed excellent customer service skills. She went over and above in helping my daughter and me. She is amazing!
Recommended: Yes
Cheikh Yeli
Jun 26, 2021
Great customer service
Very professional staff and clean facility.
Recommended: Yes
Riley Elliott
May 28, 2021
Not enough carts or parking for check in.
It was all fine but there are only 2 parking space when you need to check in to the office and both were full all day even after I had checked in and was moving my stuff in. It was also difficult to locate carts to move the stuff in.
Recommended: Yes
Aymone
May 22, 2021
Very nice facility
The customer service was great, the only downside was that they didnt have a lot of carts but otherwise great.
Recommended: Yes
Monique.
May 18, 2021
Yes I would
Yes I liked the service very much when checking in my unit
Recommended: Yes
Naty
Apr 25, 2021
Amazing
Looks great, clean and cheap
Recommended: Yes
Shawn J.
Apr 03, 2021
Great Experience
This is has to be the cleanest storage place I've
Entered! The staff was very helpful, knowledgeable, and made Everything easy for me. My move in was so smooth. I would for sure recommend this place to anyone looking.
Recommended: Yes
Jaleesa
Nov 12, 2020
Best experience
This place saved my life I'm in the process of moving but my move in date has been pushed back forcing me to get a storage unit so I went of the search i immediately went there the customer service was amazing and whole process from start to end was smooth especially from being so stressed with my moving plans being pushed back and having to return the moving truck the same day i would definitely refer my friends here
Recommended: Yes
LORENA
Aug 03, 2020
The facility was in good condition and clean
The building was clean and nice condition
Recommended: Yes
Matthew
Aug 01, 2020
Very clean and great customer service
The staff was friendly, helpful, and professional, going beyond standard business hours to make sure I was accommodated.
Recommended: Yes
Shira
Jul 14, 2020
Best. Experience. Ever.
I could not recommend this facility more strongly. We had the best experience working with Q, who went far beyond our expectations. She helped us with so many obstacles and it was all on her day off! Couldn't have asked for better customer service. And of course, the facility was gorgeous.
Recommended: Yes
Javier
Jun 25, 2020
Good storage unit and friendly staff
The supervisor was very friendly and helpful in explaining the costs and fees and giving us detailed instructions on how to access our storage unit. It was secure and easy to access and we were happy with the deal and service that we got.
Recommended: Yes
Kris
Jun 23, 2020
Very professional and courteous service from start to finish
The process to sign the lease and open up a new storage unit was very straightforward. They accepted my homeowner's insurance and the rate was as promised on sparefoot.com. I definitely recommend this storage facility to anybody in the College Park/Greenbelt area.
Recommended: Yes
Dakshina
Jun 15, 2020
Overall was very good and positive.
We found the storage to clean and well maintained. It's close to our apartment. The online forms were very easy to follow and fill. The on site operators were very helpful. Only suggestion would be to have the storage unit accessible till 11pm.
Recommended: Yes
Jerry
Jun 02, 2020
Fantastic
My experience of聽renting a self storage unit at Self Storage Plus was easy,stress free and fast.I found Self Storage Plus to be clean and well maintained.The managers,Afra and Nickii were very helpful,patient and knowledgeable throughout the entire rental process .They represent Self Storage Plus tremendously well and should be commended.I was impressed so well that i will recommend to any of my friends that are looking for a storage facility that they should make one stop聽 Self Storage Plus Thanks ladies and stay safe.Jerry Davis
Recommended: Yes
Ester
Jun 02, 2020
Review
The storage facility is very clean, and Q (the manager) is awesome.
Recommended: Yes
Beverly Gail Coleman
May 19, 2020
Hidden Gem!!
I got a 10' x 5' for a FRACTION of what other facilities are charging and it is on the ground floor close to the door. Clean and quiet. Helpful and Friendly. Afra was a joy to work with. I will definitely be using them for as long as I need to. And the facility is relatively new-under a year old if I'm not mistaken. No sign of rodents or any other pests.
The only complaint, there were not any trash bins or garbage cans nearby. Luckily I had bags to use and carried them back with me in my car to dump elsewhere. That would be an added bonus.
Recommended: Yes
Marche
May 15, 2020
This place sets the standard! Thank you!
My experience was absolutely amazing. The manager of this location really knows what she’s doing. She keeps you so well informed through the entire process you have no choice but to be confident in every decision you make with her. My expectations were exceeded. I will undoubtably recommend.
Recommended: Yes
Rebecca
May 01, 2020
Friendly and efficient!
A smooth move in was had due to the friendliness and efficiency of the staff! 10/10 would recommend.
Recommended: Yes
Donald
Apr 28, 2020
Price efficient and easily accessible storage space
So far, so good... Pleasant staff and easy access to the facility.
Recommended: Yes
Sang Chu
Apr 21, 2020
Extremely clean storage place with excellent price!
This place is really new built in 2019 and the storage place is really clean and bright. Very easy to load/unload stuff with conveniently located elevators and lodging spaces.
Recommended: Yes
Brendan
Jan 15, 2020
Brand new, well cared for, great value!
I’ve never had a better experience finding a storage unit! The management clearly cares about their facility, they are clearly very proud of it, and they work with me, as they would with any customer, to find the best rate and best unit for your needs. Whether you live closer or farther away, this is the storage unit for you! You cannot miss out on these brand new units! The move-in process was so easy and the staff was extremely helpful and friendly. They even contacted me after we moved in to make sure that everything went smoothly. Stop looking now and come rent here!
Recommended: Yes
Jacob
Aug 02, 2019
Incredible Service
I requested a unit, and within the same day, the manager gave me several affordable options. She showed me around the beautiful facility and made sure I knew everything I needed to. An overall very positive experience.
Recommended: Yes
Peggy
Jul 31, 2019
The manager gave me total peace of mind!
The facilities were totally clean, the security looked strong, and the manager there was so helpful. Very happy with my choice to store things here.
Recommended: Yes
kenneth
Jul 22, 2019
awesome people And facility
awesome people And facility. Will book again when needed.
Recommended: Yes
Emma
Jul 14, 2019
Awesome Storage!
Clean, bright, great price.
I’m a happy customer
Recommended: Yes
Shana
Jul 09, 2019
FABULOUS Service
The manager was friendly and patient with us throughout the tour and explanation of their contract. I'd HIGHLY recommend the storage place!
Recommended: Yes
Shana
Jul 07, 2019
Fabulous service!
The manager was friendly and patient to explain us the rules and etc.
Recommended: Yes
Abady abay
Jul 03, 2019
I love this Place manager was outstanding
I like the place there and the manager was helpful she’s very nice I would definitely go back in the future again also recommend people
Recommended: Yes
