Nakia
May 30, 2022
Good customer service
The facility was clean and easy to get to. Bryan made sure we understood what was in our contract send facility rules. He was thorough.
Recommended: Yes
Tanya Chuoke
Dec 13, 2021
Excellent customer service. Very convenient
I accidentally ordered insurance in addition to my personal insurance. The bill reflected this. I called customer service and within a day, the general manager had called me back after making the correction without any further ado. Lovely interaction.
Recommended: Yes
Margaret Benford
Mar 20, 2021
This facility is very nice
I was treated very well at this location
Recommended: Yes
Judy
Sep 19, 2017
Patient
We just bought a big fifth wheel. We are newbies at this and it took us a while to back in and unhook. Manager brought us much needed water.
Recommended: Yes
Evangeline
Jun 11, 2017
Recommend
I've stored at this location before
Recommended: Yes
Reams
Jan 12, 2017
Awesome!
We only needed storage for a week and the one we made a reservation for was too small. Theron gave us a great deal on a big unit. We were super happy and had plenty of space. Theron had great customer service and really friendly. Thanks!
Recommended: Yes
Patrick
Apr 13, 2016
awesome service
The woman at the desk was very helpful and explained everything to me in detail. The place is very clean and bug free. I'll tell all my friends to come here
Recommended: Yes
Paul
Aug 21, 2015
Basic storage facility with mostly non-climate controlled units
This is a basic storage facility with a lot of non-climate controlled units and some climate controlled. I was hoping to get a slightly better deal but it is one of the more affordable ones in the near-downtown Austin area.
My biggest knock is that they required me to add their $12/month insurance unless I came to the facility with my own insurance (which I was not aware of).
Recommended: Yes
Erica
Jul 24, 2015
Good Facility
Nice people, especially the manager. I was impressed by the cleanliness.
Recommended: Yes
Edward
Jul 02, 2015
Recommended: Yes
Germaine
May 27, 2015
Best value and close.
Nice staff and friendly fellow tenants.
Recommended: Yes
Kelsey
May 19, 2015
parking spots and units available
On paper, this storage facility was perfect for us: not too far from the airport, car parking AND climate-controlled units, and a great price. However, in person, the service was somewhat slow and the gate code didn't work. Also wish the doors to access the units had a code or lock.
Recommended: Yes
Barbara
Apr 26, 2015
Amazing employees, friendly , helpful...
Prices are great and security is mind racing. Staff lives on property which is a great thing.
Recommended: Yes
Lynda
Apr 03, 2015
When I call they were on top of it I need it and they help me get in it quick with no problem at all
Recommended: Yes
Krystl
Mar 26, 2015
Recommended: Yes
Cesar
Oct 30, 2014
Awesome,fast and very friendly
Recommended: Yes
Jenny
Aug 12, 2014
Jamie and Kim were awesome
I've used this storage before but this time I felt like I was moving to the best storage! It was clean and every effort seems to be made to keep belongings safe and free of unwanted bugs and intruders.
Recommended: Yes
Mohammed
Jul 02, 2014
It's realy worthy to come and take a look. They use isolations between walls and in the ceilings. I'm not worry on my stuff because of Austin's hot climate.
Recommended: Yes
Sandra Williamson
May 06, 2014
The staff is wonderful, fantastic customer service & exceptionally clean for storage facility!
Recommended: Yes
