May 29, 2020
The manager at the facility was very...
The manager at the facility was very cordial, efficient and professional. The facility was clean and the unit was actually nicer than I anticipated.
I have one big issue that could possibly have me moving out of the unit into another storage company's facility soon (when things get a little busier in the next couple months): That facility needs MORE MOVING DOLLIES TO BE AVAILABLE FOR CUSTOMERS!
I checked in, paid, got my unit number and went to the unit. Then I wasted about 25 minutes looking inside every loading door of the entire facility as well as by the elevators on each floor for a moving dolly to use. The area where the dollies would be chained up normally had only TWO CHAINS which looked like there were only TWO DOLLIES FOR THE ENTIRE FACILITY??? Unacceptable if true.
The only way I was able to procure a dolly was by waiting finally for the manager to return to the office, which was understandable as she seemed to be the only employee at the facility and this is a time of skeleton crews which I understand. I was lucky enough that she showed me where one dolly was located as it had just been used and was available. If that one dolly hadn't been available I would have immediately canceled the unit and gone somewhere else to rent a unit.
If things get busier in the coming month or so and I end up at the unit with no way to move anything from my SUV to or from the unit then the unit will ultimately lose the viability for my use.
Besides that, everything was great.
May 26, 2020
Helpful Staff Made It Easy
Natalie from the front desk was super helpful and knowledgeable on showing me my unit. Very accommodating to my crazy day, and an absolute pleasure to be around. Made the experience very enjoyable all around.
Apr 04, 2020
Great location and experience.
Apr 03, 2020
3 Different facilities, All great managers
I started out with one locale and, it didn't visually fit my needs (on paper the size looked correct) The female manager was so helpful in trying to find me a larger space without breaking the bank. The next locale had the unit and the price but the walls didn't go all the way up and you could see other people's items bulging against the chicken wire. I wasn't too keen on this and again, this young female manager helped me out tremendously to find 3rd locale that met all my needs. And once I finally got to the last destination, again, the woman behind the counter couldn't have been more helpful and nice. This could have been a very painful experience, but it wasn't. My only negative comment is that Corporate Public Storage should give the individual Managers the ability to meet pricing from another facility. That would have made life so much easier
May 22, 2019
John, the manager at this location was extremely helpful and just an all around nice person.
Jan 17, 2019
This Public Storage site is clean and...
This Public Storage site is clean and easy to get to. The manager on duty - Maria was courteous, knowledgeable, efficient. The price was very competitive. Plus - the manager sold us boxes that she had in stock!! We have had an overall excellent experience working with the staff and using this location.
Apr 09, 2018
Friendly, approachable, was able to answer all questions.
May 01, 2017
Great help from the staff very helpful and friendly. Thanks cynthia great help.
Mar 22, 2017
I have to say that Cynthia was really helpful in the whole process of getting a storage unit as I was new to the storage business. I'm grateful to have put my stuff safely here at this public storage
Feb 28, 2017
I come here every month to make my payments and the facility is always well taken care of, Sanya is my go to every time . She has such great customer service.
Jan 31, 2017
Talk about easy access for my big truck. It was in and out .the staff is top notch bar none.ive used this facility before so I already knew that it would be perfect for my expanding business with the lage spacious outside units.great competitive rates too.thanks guys.you make life truly easy.
Sep 13, 2016
The facility is well taken care of. Easy, no hastle experience. Worked with Brenda mostly and she was great! Very friendly and helpful. I did the first month for $1 deal. The set up fee is really annoying because you are being charged for absolutely nothing, but aside from that there are no extra fees.
Nov 18, 2014
very poor management
The light near my unit has been out for at least a month. Front office staff said that is normal. They only have 1 cart.