Sep 18, 2019
Better than the big guys
I currently have a storage unit at Public Storage, and I am moving everything to Telegraph Storage. Telegraph Storage offers some advantages over the unit that I had at Public Storage, including:
- Better pricing
- Garage door for bringing in carts of stuff
- Plenty of carts available
Aug 29, 2019
Very friendly, thorough, and quick experience!
The team was able to accommodate to my late arrival without an issue or complaint. They were very helpful in making sure the unit was large enough and that I had the resources I needed. Very friendly and helpful!
Jun 17, 2019
I'm very happy with my experience. Sandy was super helpful and pleasure to talk to.
Nov 15, 2018
A great experience
I had a great experience renting a storage unit from Telegraph Storage. Reserving the unit was simple and fast. Telegraph Storage contacted me promptly upon receiving my reservation to walk me through the process. I was able to move into the unit within a couple of hours of placing the reservation. The price for the unit was very competitive, the unit itself was clean and easy to access, and when I arrived to move in the staff were very friendly and helpful. I would definitely recommend Telegraph Storage.
Oct 17, 2018
Great Storage Option
Wonderful service and friendly advice. So glad to be able to support a small veteran owned business instead of the big chain up the street who penny pinches you for every little thing!
Jul 02, 2018
I liked the location and the cleanliness
It a great facility for anyone looking for a storage.
Jun 29, 2018
Thanks for making it easy
Needed last second storage. Set it up including paperwork over the phone!
Dec 04, 2017
Easy check in
Great service and ssmoorh checkin.
Aug 30, 2017
The two months for the price of one is a very generous plus. Would certainly recommend to anyone in the area.
Aug 20, 2017
hassle free, clean, great customer service is what you will get here
What I loved about this place is the hassle free process. I wasn't sure what size unit I needed and they were so accomodating by showing me the different unit size. They weren't trying to upsell. In fact, they were trying to save me as much money as possible. I was able to sign all the paperwork the day before my move in date and the process was so seamless.
The facility is clean and another thing I loved about is that you don't need to put in your security code at every point of entry including the elevator.
The facility is a bit deceptive in that it looks small, but it's actually quite large.
The only complaint I had was during my move in, there were a group of people who had some sort of event and took up a good portion of the space where one would park to unload their things from the truck/car. Even though the facility manager spoke with them and they were going to move their car, they were still blocking the area and taking their time to move their car and tents when we asked them to move a bit. My suggestion is to find out in advance if there is going to be an event where the entrance was going to be blocked for a big move like I had and plan accordingly.
Other than that, I would definitely recommend this place to anyone. It's clean, very reasonably priced and you'll only deal with 1 of 2 people which is great since you can build a relationship with the facility managers that way.
Jul 13, 2017
it's very convient i love the location they had excellent customer service
Oct 13, 2016
Quick move in and good price
The process was done easily and quickly. And around the area, it was the best price.
Sep 27, 2016
Very pleased with the unit. Pricing was good, location good, very clean. Staff was very nice, just wish that better word choices were used. Not a fan of cussing, but otherwise they were courteous.
Aug 16, 2016
Awesome Customer Service!!!
Ms. Chance was so very polite, kind, accommodating and very gracious. Once I arrived and realized that the unit that I reserved and signed the contract for was too small, she immediately changed my storage unit and was helpful in ensuring I received a storage unit that would fit all of my belongings comfortably by asking the right questions on for needs. She ROCKS!
Aug 15, 2016
Very clean. Excellent customer service
Nicely maintained property. Easy to access and the from desk attendant is excellent.
Jul 29, 2016
Clean and affordable.
A little in convenient if you live in Alexandria city but other the. That no complaints.
Jul 17, 2016
I'm very pleased with my decision to rent a space here.
I'm very pleased with the storage unit. The size is great for the price that I paid. They are conveniently located. The unit is clean and there is a good supply of handcarts available for transporting my carload to my unit. The staff has been easy to work with , as well.
Jul 06, 2016
great service and price!
from the moment I walked in the office I was treated very well and could not ask for better service or price.
Jun 11, 2016
Great customer service and very nice
Great people and very helpful
May 15, 2016
The price is great and the desk manager was incredibly kind and helpful! I was really glad I found this place, nowhere else near me had the price is was looking for.
Apr 12, 2016
Great local storage facility
I discovered this storage facility five minutes away from my home. I was able to move my things in the day I called them. The facility is clean; staff are friendly, helpful, and informative; and there are plenty of carts to move items. I was concerned that an interior, second-floor unit would be a hassle, but surprisingly it is not at all.
Mar 13, 2016
Great facility, great location
After seeing prices at other facilites in the DC area, I thought I'd have to drive to Fredericksburg for a reasonable rate. This facility is clean and well cared for. Darren was very helpful in getting me set up and showing me around.
Mar 12, 2016
The manager was very professional and helpful
Mar 05, 2016
Location and Friendly Staff Make Telegraph Storage Perfect for Transitions
The Staff was outstanding and kept in contact with me from the time I made the reservation until I arrived in town to secure the locker.
Feb 29, 2016
Easy, painless, perfect.
As a 20+ year Soldier in the US Army, relocation has become a way of life and that often includes storage facilities. I have NEVER seen a facility so very well maintained. It is very secure, VERY clean, and the staff was courteous and inviting. The pricing was amazing. I couldn't be more satisfied.
Feb 21, 2016
Great value CLEAN and excellent service.
Feb 21, 2016
Nice people, and smooth transaction, clean and secure place.
Feb 04, 2016
The staff was friendly and helpful, in between a system upgrade so it was a bit slow.
Sep 27, 2015
This was my first experience renting storage but it was smooth and easy.
I will recommend to my friends.
Sep 04, 2015
Good service and location
The staff members are nice and accommodating. Be sure you note the office hours and plan accordingly.
Jul 01, 2015
quick and friendly service
I was able to preview the unit before signing an agreement. The process was quick and the customer service was very friendly. Thanks!
Jun 16, 2015
Great Customer Service
I do like the storage location as well as the customer service people. They are friendly, and give you advice. The storage is clean and climate-controlled. The doors are wide and large. They provide you with utility tools you might need in your move-in. They give students discounts.
Jun 07, 2015
Excellent service in all aspect.all persons are so polite and caring.you are treated as thought you are the most important person. Grounds are super clean. Thank you so much
May 31, 2015
Pretty good please
Great price great place!!! Great customer service everyone was really nice and helpful.
Oct 29, 2014
Jul 08, 2014
Jul 08, 2014
Friendly, Efficient Service - Good Facility
No problems with registration process - staff was professional and helpful. Facility appears well maintained, easily accessed, and secure.
Jun 19, 2014
Affordable, Clean, Passionate Staff
I can't say enough good things about Self Storage. I was never pressured into renting a unit, nor did anyone try to upsell me on anything additional (and unnecessary) products or services. I told them what I needed to store and they gave me the answers I needed. Every was wrapped up in 20 minutes and now my equipment is safely stored in a clean, climate controlled environment. I can't say enough things about Self Storage. They're awesome.
Jun 10, 2014
Oct 31, 2013
Friendly, professional, helpful staff. Adequate facility, easy to enter and exit. Quite satisfied, would recommend without reservation.
Oct 27, 2013
Great customer service! One of the main reasons I chose it and the free truck rental was a greatly appreciated!
Sep 23, 2013
Very good facility
convenient location and reasonable pricing made telegraph storage an ideal choice for me.
Maggie & Paul
Jul 07, 2013
Dennis was amazing-we were able to move into our unit early AND he also helped us get moving help (at the last minute)!! Very helpful with the process-the facility is clean and well kept.
Jul 06, 2013
Easy to rent and nice staff. Good location
Jun 04, 2013
Overall it was a pleasant experience.
May 20, 2013
Clean,safe and well organized facility. Customer service was great . Representative was very friendly and helpful.
May 06, 2013
Very friendly and nice, if the price stays the same. I will be here for years. Also why is there a cost for online payments?
Feb 07, 2013
It's nice and will stay if the rent doesn't go up.