Aug 14, 2020
Fraud, I pay for climate control not Satan's kitchen
I pay for a climate control unit the ac has not worked since July, I have been in may and June and it wasn't exactly 74 degrees as I was told it would be at all times. If I wanted a unit that wasn't climate controlled I would have saved alot more money and went that route. The rude customer service and poor attitude is beyond ridiculous. You had no problems sending me a letter telling me the price was going to increase so where is that money going. I will be filing complaints with the BBB. Come to find out numerous people i know that have used them they went up on as well. I have pictures of a thermometer stating the temp in the building and will include it in my BBB complaints. If you ask me you are a fraud.
Jul 22, 2019
Storage unit rental
Service was excellent in getting my unit set up, the manager was very nice, the unit was clean.
Jan 28, 2019
Awesome ...Highly reputable and price is just right
The front desk manger lady was awesome ..she so nice ..Think she say she was from Arcadia ..She so helpful and waited for me when I was late ..I forgot to ask for her name but it was pretty late when I got there and I know they closed at 5:30 but she still waited ...Thanks a bunch Arcadia Gal...
Nov 28, 2017
Fast and efficient employees who went out of the way to find me a uhaul to move
Jul 12, 2017
Great place to store and nice people to work with!!
Got signed up quickly with explanation of the charges confirmed. Just the right size to store the things that need storing.
Jul 10, 2017
Easy to rent
The service representative at the facility was easy to work with and very helpful. The facility I rented was just right for the articles I wanted to store.
May 16, 2016
very nice place to rent.
Super fast paper process, any problem at all getting everything set up. Its clean, and secure and also have good deals on prices and loyalty about online specials, I highly recommend this place. Thank you...
Apr 17, 2016
Pat was very nice and helpful. Nice clean facility with easy access. They also helped with the return of the uhaul trailer. Highly recommend if you are moving to the Lehigh Acres area.
Apr 02, 2016
They are great people who work with you
Apr 02, 2016
Great people, they will work with you.
Apr 01, 2016
Would definitely use in the future
Feb 18, 2016
Very easy to work with, nice people.
Nice and easy to work with, will return for next season.
Feb 17, 2016
Great people, easy to deal with. Owner live on site, that's a plus.
Feb 08, 2016
Just moved here from Philadelphia, very nice people to deal with, nice area.
Jan 31, 2016
very nice pllace
the people were nice and my unit was clean with easy access
Jan 31, 2016
The lady and man there were very nice and went above and beyond.
Jan 30, 2016
Easy paperwork, very well laid out.
Dec 12, 2015
They were very helpful and polite. I would use them again and again if I needed to!!!!!!!!
Nov 12, 2015
Oct 30, 2015
Great service at a good price. Completely satisfied
Availability, location and pricing was very conveniient. Completely satisfied with the facilities and would definitely use again.
Oct 27, 2015
Simple and efficient check in.
Managers were very helpful to make the stress of moving less so.
Property is quiet and convenient to access.
Oct 15, 2015
Great staff! Great place!!
Very kind staff! Great price, clean, secure place to store your belongings! Love the hours as well! And variety of sizes of storages to pick from.
Sep 09, 2015
Is the best price in town for a 40 foot space
Sep 02, 2015
Deceptive business practices
Wrong wording to get you to move in for $1 for one month and then switch it to one day instead of a whole month, because it was prorated but don't prorate at move out. They didn't even know their own discounts and that there even was one. Problems with credit card payments and online accounts not working. Hidden fees, need to buy their lock that you can throw away afterwards , was not disclosed before.
Jun 24, 2015
Easiest part of the move!
Really great except I had to clean out the storage unit before moving in! I also had to rent a second unit to fit everything. A small discount for having to rent two would have been nice.
I have to admit it was one of the better
experiences of my move!
Thank you for making it easy!
Jun 09, 2015
Continent with service
Happy with size and service. Well secured
May 19, 2015
very close and clean
this is our second time using this facility.
Aug 12, 2014
Great price, clean storage area, good service.
May 26, 2014
Nice facility and great people working there.
Apr 23, 2014
clean and friendly
I must say the roads getting into my storage unit where big and roomy big enough for a full size box truck to maneuver around thank you
Ivonne M. Dominguez
Jan 14, 2014
Moving to Puerto Rico!!
Both managers were very courteous, friendly and knowledgeable. Everything explained clearly!
Dec 07, 2013
Very helpful & friendly!!!!
Nov 14, 2013
Oct 18, 2013
A very agreeable experience.
Oct 17, 2013
Oct 15, 2013
The owners state they dont know you
When i presented by reservation, the owners stated that they are not now and have never been associated with your company. They did not honor the $1 move in fee and they required a full months rental and a $20 key deposit.. They did not have any record of my reservation and had to make arrangements to locate a locker for me. They are nice people but stated that they will need to speak with you as they do not know anything about your organization.
Sep 27, 2013
Clean, Easy to get around The couple in the office was nice and helpful you made my time with you very easy thank you
Sep 19, 2013
Sep 16, 2013
under new management
huge improvement under new ownership.
Jul 27, 2013
so far so good!
Jul 18, 2013
Jul 10, 2013
ROB AND HIS FAMILY ARE GREAT
GREAT PRICES, FRIENDLY PERSONAL CLEAN LOCATION THEY MADE MOVE INTO MY STORAGE EASY
Jun 29, 2013
Overall fantastic! Owner very helpful with my concerns of x spouse getting in. Loved my experience & price was very competative.