Jul 03, 2017
I was overcharged
I was overcharged The second month was supposed to be half off I was charged full price nice going
Apr 21, 2017
Got me in and got me out. Had exactly what I needed and for the right price.
Jul 11, 2016
Just around the corner
There are several storage areas around the area I live. I found Life Storage had the best options and were reasonably priced for what they have to offer. No waiting, fast friendly service and exactly what I need just around the corner making my move smooth and secure. Thank you Life Storage
Apr 24, 2016
Easy set up process.
Rating is only a 3 because on the actual move in date, there was still a lock on my unit. Since I was moving things in after office hours, I'm still waiting for them to fix the problem.
Apr 11, 2016
Move all of my things into a clean and secure facility over the last three days. I feel safe and secure that my belongings are monitored 24/7.
Apr 10, 2016
Great storage facility
Wonderful location and very clean.
Jan 22, 2016
I would really like to say JAIMIE was amazing. She went above and beyond to help our move-in go comfortable and smoothly.When we needed an extra unit it was close to the original. Thank you!!!!5 star attitude and service.
Dec 25, 2015
Friendly and efficient staff and very reasonably priced units and VERY clean.
Dec 24, 2015
I can't ask for anything better.
The whole process was fast, the terms of the agreement affordable, the staff was friendly, and this is the cleanest facility that I have ever seen. I highly recommend them.
Nov 19, 2015
Temporary move needed fast...
Great location, friendly staff and the facility is very nice.
Oct 09, 2015
Sep 23, 2015
I was pleased with the customer service. What I found lacking was hearing about the insurance only at the time I went there. I place my order on line and nothing was mentioned. If so I might have checked to see if this was offered with the price at other storage units. Also what was little discerning was the fact that the Customer service agent mentioned that there were break-ins.
Jun 23, 2015
I love the cleanliness and customer service.
I've had storage units before. But this one got me with the personalized customer service. When I called them and they knew it was me and addressed me in such a pleasant manner, I was overly shocked and impressed. Then I got there and the cleanliness was awesom and my unit is close to the elevator. Life Storage rocks!
Jun 11, 2015
Very understanding...if they can work w you, they will!
Jun 04, 2015
Very easy to do business with. Friendly, helpful front desk attendant.
Apr 25, 2015
Very nice facility
I really like the area. Nice and clean
Dec 18, 2014
Friendly. timely. Aware of online specials. Thorough.
Nov 18, 2014
Nov 01, 2014
Obtained two units to clear out a house
Prices were very fair compared to other facilities in the area, Reasonable accommodations to get units near one another. easy to pay.
Oct 22, 2014
Friendly and fast accomodations!
lifeStorage of Warm Springs accomodate my needs of getting a storage in a fast easy way... Great service for Casey!!!
Oct 09, 2014
I reserved the unit online and the woman called me back right away, great service and the unit was very clean I'm glad I choose lifestorage!
Sep 30, 2014
Great customer service, great neighborhood, clean and convenient.
Sep 04, 2014
The ladies there were wonderful, the showed me the storage unit I had reserved & explained to me about the security of the facility. They were very helpful & friendly.
Sep 02, 2014
Casey was awesome. She needs a pay raise.
Aug 30, 2014
All were very friendly & helpful!!! An asset to this facility!!!
Aug 28, 2014
Great price! Helpful, friendly staff! Unit was not cleaned out :(
Aug 28, 2014
Great customer service. 5 Stars.
Aug 28, 2014
Fun, memorable, fast and friendly.
Aug 20, 2014
Great Customer Service
Pam and April made this move in experience effortless. I have rented from their competitors in which was the difference between night and day. Customer service, cleanliness of the facilities, ease of making a reservation and move in was way ahead of their competitors.
Aug 13, 2014
Aug 13, 2014
Helpful & polite. Friendly and clean facility.
Aug 03, 2014
Facility clean, secure and the price was right. Needed to solve a short term storage problem and they came through. Would recommend to anyone looking for a storage facility.
Aug 02, 2014
No one in the office most of time and doesn't answer the phone. I don't like the fact that I couldn't use my own lock.
Jul 23, 2014
My overall experience was nothing short of excellent. Your people are very friendly, helpful and professional.
Jun 27, 2014
i moved into my unit yesterday. when i first arrived to the facility the agent who was suppose to work in the office was not there when my best friend and i arrived.... the note on the door stated that she was out running errands and to call a local number. We called the number and the girl on the phone sounded nice but seemed unsure about when she was returning back to the facility or she may have just been distracted while talking to my friend and i on the phone. Once i finished paperwork the agent assured me that she will program my code for the gate and she will take their lock off my storage and sweep out my unit. So, that night i arrived to the facility at 10pm (one hour before access hours was over) and my unit still had a lock on it. i was able to get inside the property, so i know that the agent programed my access code but she failed to complete the rest of the job by taking off the lock and sweeping my unit like she said she would. so now i have to contact both of the security numbers that was posted on property. (two different companies, one of them has not had an acct with this location for sometime) i had the security contact the manager or contact person to get some down to the facility to take the lock off due to the fact i was on time restrait with a uhaul and where i was moving from. the same agent arrived at 11:30pm ... A hour and a half of waiting for her. she then apologize and said i will have 24 hour access to the facility for the night only. i asked her what was she going to do for the inconvience and she stated tht she will contact upper mgmt and then get ahold of me. i didnt have time to talk with her much caiuse i had things to do but today is the next day and i will be contacting her to see if this company "pays attention" to their tennants concerns and needs.
Jun 19, 2014
Very Helpfull staff
Very clean & safe facility and the price was affordable.
May 04, 2014
When we arrived it was close to 1:30. The agents were just coming back with lunch. The attendant seemed very rushed, not sure if it was because of lunch or if it was just the norm. Felt like I was being talked down to during the transaction. The storage unit was an inside facility which would be fine. However, I was not made aware of the outside facilities until I was pulling into the facility. We started to unload and realized how INCONVENIENT the unit was. I went back to the office and the doors were locked and no one would answer the local phone number. This was during normal business hours. So we are stuck with the unit, that I do not like and doesn't need air conditioning. Then while we (2) people were unloading we were told we needed to move our stuff out of the way faster, funny no one was around and it was just my husband and I. I am sorry this was NOT what I wanted after a 16 hour trip. NEVR AGAIN!!! will I use this facility. I just need to find my home and get my stuff out ASAP. Meanwhile, I am being charged an Arm & leg for a storage unit I do not want.
Apr 09, 2014
It was a fast sign up experience.
Apr 08, 2014
Jan 17, 2014
Jan 14, 2014
Very helpful staff. Could not have ask for better service. What a find.