Marsha
Aug 12, 2020
Excellent service and facility.
Great customer service! Joanna was knowledgeable, professional, friendly and great to work with setting up our account for the storage unit.
Recommended: Yes
Cassandra
Aug 06, 2020
Easy to rent & friendly staff
I made a last minute reservation and was able to move in the next morning.
Recommended: Yes
Jason DeLoach
Aug 03, 2020
Very helpful and friendly.
The facility was clean and the two associates were very helpful and knowledgeable.
Recommended: Yes
Oterro
Mar 22, 2020
I will recommend recommend them to anyone else good customer service
Very good an honest service will not cheat u upon your service
Recommended: Yes
David
Dec 27, 2019
Perfect Storage Facility
I was thoroughly impressed with Discount Mini Storage of Jacksonville. The representative was cheerfully welcoming and professional. The entire registration process was seamless and pleasing. The facility is immaculate and my RV storage site is perfect for my 5th Wheel. Access is sweet and easy. I am extremely satisfied with every aspect of the facility.
Recommended: Yes
Michael Thomas
Dec 11, 2019
Renting storage for our camper. Got a great spot
Overall..good so far. Rented a park I g space for our camper. We were given a very good place. Happy Campers! LOL
Recommended: Yes
Robert
Dec 03, 2019
Nice and friendly
Very nice place Joanna was ery nice
Recommended: Yes
Lureta T.
Jun 25, 2019
Professional, First Rate Service
This morning , after speaking with the phone service representative that serves most of the Jacksonville Storage Rental businesses, my reservation request was promptly responded by the actual company , the Mini Storage Manager, Melanie. ( FYI- The reservation is transferred to the local business, after youâve gone over the initial call to the service provider, which is not located in Jacksonville.) I was pleasantly surprised because I had received an e-mail from the service company indicating my reservation was cancelled , that I had only moments prior made. At any rate, after talking to Melanie, who had called me to confirm the reservation. I made a trip to visit this Mini Storage. She explained that she did have my reservation and was able to give me a tour, discuss the rates and hours, and show me my spot. I was delighted by the service, and the value for my Storage. Mini Storage , is conveniently located, place is very large, clean, organized and appears safe and secure . I would recommend using their facility.
Recommended: Yes
Geoffrey
Aug 23, 2018
New, clean, secure, storage facility!
I needed this storage unit on a Monday and I called on a Saturday. The host answered my call and all of my questions kindly and professionally. I swung by that same day and received a tour of the facilities. They were clean and brightly lit. There was evidence of security cameras everywhere and coded doorways. The loading dock is at ground level, so it's fairly easy to move in and out. The price reflects the newness and quality of the facility.
Recommended: Yes
Jessie SE
Jun 25, 2018
Great Service and Availabilty
I was trying to find a facility last minute. I needed the 10x30 as we sold our house and would be in temp housing for a month. Most other ocal units were $400+ a month and many not climate controlled. We did the 2 month special for 50% off =
Recommended: Yes
jerolyn
Oct 27, 2017
Discount mini storage
The storage unit is nice an clean besides they just opened the business but Mrs. Melanie the site manager had wonderful customer service. Their units are also affordable. The best thing I like about Discount Mini Storage is instead of prorating half of the when u move in the storage your payment is due on the same day each month when you rent the storage. Instead of always on the 1st.
Recommended: Yes
