Aug 01, 2022
Excellent customer service; impressed with the facility's amenities.
Doug, the manager was busy but still gave excellent customer service: thorough instructions, paperwork processing and explaining all of the amenities: parking, gate code, directions to the unit, how to open and lock the unit.
The facility itself is convenient, easily accessed, very clean, brightly lit, seeming safe, and will meet my needs very well.
I also appreciated the 'free' first month! And the rates were competitive to others I considered.
Jul 10, 2022
I love it ,because there the transportation in world
Jul 06, 2022
Professional, friendly and great customer service!
Jun 19, 2022
Really clean and dust free! Great customer service.
Jun 07, 2022
Easy to rent with no long-term commitment, clean units, and helpful staff.
I had a great experience reserving my unit, completing my paperwork, and moving into the unit. Trisha was very helpful and accommodating and a pleasure to work with. I don't know how old the building is, but everything was surprisingly clean compared to storage facilities I've used in the past.
Jan 27, 2022
Great experience with rep.
Doug took the time to walk me through the facility and make me feel comfortable. Facility was clean too.
Jul 22, 2021
The whole process was so easy from start to finish. The two guys I spoke with was very friendly and helpful. Couldnât ask for a better experience! Also loved the bear socks the staff was wearing !!
Jul 18, 2021
Convenient, fair price, clean
Convenient, fair price, clean
Jul 10, 2021
Everything had been smooth and wonderful so far
May 24, 2021
Easy move in
Easy to move in. Felt that customer service could of been a little more welcoming as not a single word was exchanged throughout the entire process. It was my first time renting a storage unit and I ended up getting more information from the other tenants than the person working.
May 24, 2021
Excellent Customer Service
Was moving from out of town and wasnât sure of everything I needed. Wayne was extremely helpful and made moving which is never fun that much easier.
May 06, 2021
Very clean, friendly staff
Yes I recommend this facility
Jan 05, 2021
Excellent Customer Service
The staff (Wayne) was very helpful and even patient with me although assisting me required him to stay after store hours to complete my paperwork. Small things like this nonetheless make me feel like they value their clients here and take pride in customer relations. Thank you all
Aug 03, 2020
Great choice for storage needs
Clean facility and friendly employees. Easy access and accessibility.
Mar 11, 2020
Quick, convenient and affordable
I needed a place to temporarily store my stuff after my house sold so quickly, and this place was perfect. Very accessible, friendly staff, and the price for the size of the unit I got was very reasonable I thought. Even having a unit on the second or third floor is no big deal with the large lift elevators and carts they have provide to transport your things.
Jan 15, 2020
Great place of business. Very clean and professional.
Aug 05, 2019
Great customer service and easy to access
It was a very easy check in process. The staff was friendly and helpful. Made sure I had everything I needed.
Jul 11, 2019
I get alot of storage units for work and this is by far the cleanest and the staff was very helpful.
Jul 09, 2019
Such a long move...
I was in the office minutes after they had opened. The woman running the desk/office that was present when I arrived from Texas, was very patient and timely with getting paperwork processed. She showed great concern if the unit selected would suffice. Overall very reassuring that I chose the correct place to hold my belongings while I finalize my move from across the country.
Marisa and Jim Stewart
Jul 02, 2018
Would highly recommend!!
We were given lots of help and we were amazed at how easy the process was.
Jun 13, 2018
The entire process, from the first phone call to signing the paperwork, was painless and easy. The associate who took care of me, Anthony, walked that fine line between professionalism and friendly banter; never an easy task, as it can come off as artificial and contrived, but Anthony provided excellent service and walked me through the process with ease and grace. Quite honestly, I have nothing negative to say about the entire experience and will use this company from now on.
Mar 31, 2017
Customer service was great!
Great customer service but facility seems disorganized
Mar 29, 2017
Very friendly and helpful staff, facility is clean and well stocked with supplies. I came to Indy on business to close an office. Before my arrival I called the facility and made a reservation over the phone. Once in town I presented to the location and was greeted by a staff member who was courteous and efficient. I was not the only customer in the lobby and she was quite attentive to everyone, making sure each of us were being attended to. The following day I returned and again had a very positive interaction with the staff. I made the right choice for storage.
Jul 30, 2016
Awesome service from the crew working there.
May 25, 2016
Brand new and very accessible facility
Very easy to reserve on line and securing the unit was easy, too. Service was stellar and I'd definitely recommend this place to my friends!
Mar 17, 2016
Super Clean Facility!
Everyone was very nice. The checkin was very quick, the storage unit was huge, and the place was exceptionally clean. Very impressed with everything! Top notch!!
Mar 16, 2016
Mar 05, 2016
Easy & Dafe
I like that my unit opens on the side rather than at the end. It made moving so much easier. The guys are helpful and pleasant. I feel good about leaving my things here.
Dec 29, 2015
Jun 09, 2015
Easy to work with, especially being from out of town.
Apr 27, 2015
Very Clean Facility
Check-in was easy and informative, Kevin answered all of my questions and made sure I understood everything and tested entry before leaving. The unit was clean and ready to use right away.
Nov 15, 2014
Clean, secure, and convenient
I placed a reservation online and received a call within 15 minutes to finalize. Paperwork and walk through was quick and impressive. The unit is clean and secure.
Feb 04, 2014
Very clean. A little concerned the drive through gate had to be helped closed by staff twice during my visit.
Jan 28, 2014
A very good experience, staff was nice and friendly. Prices were reasonable, definitely will refer family and friends.
Oct 15, 2013
Really like this place, secure and clean. Paperwork was easy and quick, friendly service. I like the location, easy to stop by to or from my office.
Sep 01, 2013
Aug 13, 2013
A little smaller than I thought it would be. I was under the impression from the website add that he depth would be 10ft. Friendly and courteous staff, nice location!
Aug 11, 2013
I was driving up from Alabama on a Saturday & they were very accommodating, by letting me do my first payment over the phone, and coming in to do my paperwork at a later date. I don't think they usually do this, but under the circumstances & time difference they were willing to work with my situation! Which made me confident that they are going to be a caring company to work for. Price & quality are excellent too. Very satisfied customer!
May 24, 2013
I wish we had an opportunity to use a size one step up.
Mar 26, 2013
Very easy and very informative.
Dec 10, 2012
I researched prices for a climate controlled storage space for a household of nice furniture. I secured the 1st unit 'sight-unseen' and was so pleased with every aspect didn't give it a thought when I unexpectedly needed a 2nd unit. I highly recommend! Clean and secure!
Sep 12, 2012
Very nice, friendly and helpful staff, would reccommend this place to others
Jul 26, 2012
Apr 22, 2012
very knowledgeable,friendly, prompt would recommend storage to others
Mar 03, 2011
Very clean, secure, and inexpensive
The units are climate controlled. The facility seems secure and well maintained. The only drawback for me is that it is located in a congested area.
Oct 23, 2010
staff bery friendly..very clean storage place at affordable prices
May 08, 2010
Very good prices for the area. Management was helpful and friendly and the place was clean and well kept.