Dec 15, 2021
Customer service is a standout
My checkin to my storage parking spot for my RV was not just simple, but it was made better by the location manager on duty. She spent extra time and helped ensure I got the RV backed into the spot, gave me recommendations on how to secure it, and then was very helpful while we did the paperwork. We chatted and laughed, which made me feel at ease about the location and the choice to park my RV there. Definitely would recommend this facility to others.
Oct 04, 2021
The young lady not only took care of getting me a storage unit but also got me another one close to the first one because I needed one for the rest of my belongings.
Aug 09, 2021
Diane was very helpful, took time to make sure I had the right storeage I needed and made sure I understood how everything worked from the gate code to the lock. Very friendly
Aug 02, 2021
Superb customer service!
I rent from several simply storages when necessary,I am a customer of just under 2 years and hands down this is the best storage facility I have had the pleasure of doing business with!
May 26, 2021
Awesome CUstomer service!!! Better hours than most storage places
May 05, 2021
Excellent customer service from Diane
Good prices and wonderful service.
Apr 19, 2021
Staff were polite and courteous. They took the time to ensure I was comfortable with the entire process.
It was refreshing to encounter staff who care.
Jul 14, 2020
good place to store
I just moved in and so far it is a very good place for storage.
Jun 10, 2020
Very customer oriented facility.
Great service and very friendly staff. They bent over backwards to get me squared away when I moved in.
Nov 04, 2019
Very friendly staff
The lady who helped me was very kind and enjoyed working with her.
Jul 18, 2019
Great customer service. Diane, the store manager, is really helpful
Great customer service from Diane, the store manager.
Jul 16, 2019
Great Customer Service
Attendant/Manager was great to work with. Good attitude and helpful.
May 08, 2019
Nice employee. I had a unit with a different number bc old space needed be cleared out. Needs more organization with parking spaces
Feb 04, 2019
Great customer service
Very satisfied with over all experience.
Aug 30, 2018
I like this place
Clean and good customer service.
Mar 13, 2018
Great customer service!
Staff was friendly helpful worked to get what I needed
Oct 10, 2017
Excellent and friendly service
May 03, 2017
Really nice people
Really nice and really good and clean
May 03, 2017
Great price and very friendly staff
I was treated nice from the time I walked in the front door. Great place to use if you ever need a storage unit.
Apr 18, 2017
Nice people. Great customer service .
Mar 14, 2017
Friendly, secure, attentive - couldn't have been better!
Feb 09, 2017
This manager went above and beyond the call of duty to get us into our unit, when money was tight and otherwise would have ruined our stuff with the weather (snow)
Jan 27, 2017
Got a good unit for a GREAT price in a quick manner. Even made sure code to enter/leave facility worked before she let us go. Very happy with experience
Aug 24, 2016
Did mine on line, easy and then when I got there, desk help was a great help.
Jun 21, 2016
Professional, helpful and friendly staff.
Reservation operator helped me find the best deal and the on-site manager was friendly and helpful.
Jun 13, 2016
I greatly appreciated the assistance at this facility.
May 21, 2016
After a less than exemplary first experience with a self-storage facility in Avon, I was pleasantly surprised by my first experience at Simply Self Storage. Management was very responsive and didn't try to up-sell to increase my cost. I hope the good first experience continues! Price was very fair: i hope it doesn't prove to be a "teaser" rate that is quickly increased. That's what happened with our last place.
Mar 22, 2016
Jim , was awesome .
Jim , was awesome . I felt like he was my friend .
Feb 02, 2016
Good prices and paperwork was completed quickly.
Price is good compared to other places.
Nov 05, 2015
The lady that helped us in the store was the greatest!
Thank you for having the space we needed and in such short notice.
Jul 15, 2015
Over all, a great experience so far
I needed a storage unit for my vehicle and Spare Foot and Simply Storage had what I needed. The grounds and unit were immaculate and there are plenty of cameras to capture every angle of the property. The only suggestion I would make is that it would be great if there were some sort of trash can or small dumpster available.
Aug 22, 2014
My unit was dirty and smelled of mice...but I am storing stuff there on a very temporary basis only
Aug 09, 2014
The staff was very friendly and helpful
Jul 31, 2014
First time I had used storage place. I was not aware all the start up prices, locks and things. I was out more money than I planned. I just wished I could have been told up front. We just were not prepared.
May 26, 2014
Quick and efficient, don't need Ny more than that
Nov 07, 2013
Vety smooth and easy move in process... love the pin number system very easy to remember
Nov 05, 2013
Sep 10, 2013
Manager didn't want to give me one month free special even though I showed her my phone that I should get it. Finally got it after I agreed to pay 3 months in advance. Half the time I go there the gate is open. At night the majority of the lights don't work. Be prepared to take a flash light and hope no one is there to rob you.
Aug 23, 2013
Good experience & the price was right.
Jul 25, 2013
Very pleased with the employees attitude and he listened to my concerns, and offered some ideas that would fit my needs
Jun 11, 2013
Very nice and efficient
May 21, 2013
My over all experience was excellent ppl were very frndly nd helpful and the price was resonable even for my family who is currently homeless. Thank you for all your help
May 14, 2013
I've had cleaner storage units that did not have problems such as the door not closing nor the entry code not working.
Nov 01, 2012
Jul 31, 2012
Apr 08, 2012
SCAM, SCAM, SCAM
Once you reserve unit on line you are informed there is an ADDITIONAL $20 charge to the quoted internet price.
Once you arrive with three loaded trucks, you are told that there will be an ncrease (double) in the price after three months. "The internet price was just a special promo". HOW ABOUT TELLING THE CUSTOMER THAT BEFORE HE ARRIVES. I LEFT AND WENT TO A DIFFERENT STORAGE FACILITY. SCAM, SCAM, SCAM.