Cheri
Nov 23, 2023
Great experience.
So easy on line registration. Fast, courteous service with personnel on site.
Recommended: Yes
Jerrty
Mar 06, 2021
Very Happy
Trish was excellent, great job.
Recommended: Yes
Jack
Aug 04, 2020
Good option to check out
Friendly staff. Quick and easy to move into. With facility provided insurance, the unit is about $48 per month for a 5x10. A simple unit with a good lock. Lots of spider webs in the unit along the edges and dusty floor, but nothing serious.
Recommended: Yes
Martha Strobl Hauger
Jul 08, 2020
Great service
Great service. However, having difficulty updating my name to my married name. Went into office and they cannot do it. Will try the website again.
Recommended: Yes
Gbemi
May 12, 2020
Fair Storage Unit
Space was decent and okay. Customer service was nice enough and everything was done online.
Recommended: Yes
Larnell Wells jr
Apr 22, 2020
I've always had a great experience with...
I've always had a great experience with public storage the people are helpful friendly and they make sure you're well taken care of.
Recommended: Yes
David Braun
Mar 02, 2020
When I made the reservation online I...
When I made the reservation online I received a phone call to confirm it and the lady told me to be sure to bring a padlock for the storage unit.So, since I did not have a padlock, I went and bought one to take with me. When I arrived at the facility,and Felicity showed me the storage unit, she said that the units are designed with their own locks and that a padlock is not usable. She said she didn't know why I was told that on the phone. Other than that it was a very pleasant experience and a nice clean storage space, and at the best price in the area.
Recommended: Yes
John Lauter
Nov 05, 2019
Wish we'd been told before about the...
Wish we'd been told before about the insurance and lock charges. The manager clarified this the first time we met with him.
Recommended: Yes
乒
Nov 04, 2019
Felicity was extremely knowledgeable...
Felicity was extremely knowledgeable and helpful.
Recommended: Yes
Robert Zwart
Oct 03, 2019
Fast
Fast, smooth, easy, convenient
Recommended: Yes
dp
Jun 25, 2019
Great people
Absentmindedly, I left the door to my unit open. I got a call from the manager and, not only did she shut it, she adjusted a piece of furniture so that would close more easily! Great people!
Recommended: Yes
Ginger Jefferson
May 28, 2019
Great.Experience.
Great Experience
Recommended: Yes
Beth
Jan 07, 2019
Excellent customer service
Clean, well lit facility. Property manager was courteous and helpful
Recommended: Yes
Denidra Warren
Nov 29, 2018
Velosity was great!
Velosity was great!
Recommended: Yes
Suzanne Frison
Sep 30, 2018
Very nice customer service
Very nice customer service
Recommended: Yes
JeMarsh
May 23, 2018
I'll rent again if the need arises.
It's everyThing you think it would be in storage. Easy online reservations, quick follow up and friendly
Recommended: Yes
Alvin Randle
Mar 26, 2018
Great customer service !!!!
Great customer service !!!!
Recommended: Yes
William Dennis
Sep 28, 2017
Clean facility.
Clean facility. Friendly staff. Easy rental process
Recommended: Yes
Gregory Martin
Sep 07, 2017
Mike is the best guy ever! He took very good care of me while in the store. He was very informative and very helpful. I recommend anyone looking for a storage facility to come see mike on 86th St location. Best guy ever! Thanks again mike!
Recommended: Yes
Lisa Rupp
Aug 12, 2017
I was very pleased to find this location for storing my RV. It's conveniently located. Mike was extremely thorough in explaining everything and was extraordinarily courteous and polite. It's nice to get great customer service!
Recommended: Yes
Jackie Birsfield
Aug 10, 2017
Excellent property manager Mike!!
Excellent property manager Mike!! Very thorough and upfront! Highly recommend
Recommended: Yes
Matt Allen
Aug 08, 2017
The facility is clean and secure but the best thing about this location is the staff. Mike was friendly and answered all my questions. He is always willing to help and offer suggestions to make sure my belongings are stored safely. I highly recommend storing here!
Recommended: Yes
Robin Pierce
Aug 08, 2017
I came in to rent a unit. The manager was great and answered all my questions. Very helpful, I am new to the area and he recommended some restaurants I should try.
Recommended: Yes
Amy Williamson
Aug 04, 2017
The process of leasing was very quick and easy. Mike was great! He thoroughly explained the process, rates, and paperwork. Rates are reasonable and service was great!
Recommended: Yes
Nancy Chirico
Apr 25, 2017
Very friendly and helpful
Very friendly and helpful. Very very accommodating for our moving truck to be parked there overnight. Would definitely use them again.
Recommended: Yes
Breonna P.
Jan 04, 2017
Great Service !
I missed my appointment early in the morning and I came in late in the evening without an appointment and the gentlemen that helped me was more than kind and didn't turn me away. He was very helpful, professional and patient answering my questions. I would recommend this place to EVERYONE !
Recommended: Yes
Cody Buckley
Dec 07, 2016
Very Helpful
We got an even better price than we thought we were going to get!
Recommended: Yes
Jabe Johnson
Jan 19, 2016
Customer service
The young lady at the West 86th Street location needs to continue to work on her customer service skills. She was very short with me on Saturday and once I was able to obtain a storage unit, she forgot to unsecure it, thus I went to my unit thinking it was unlocked and had to go back to the office to get her to come and unlock it as she indicated she would when I signed for it. It was a simple mistake but I didn't feel good when I thought of the difficulty I had with her earlier reference an online reservation we had made, and it was cold.
Recommended: Yes
Robert Furlong
Jul 01, 2015
Great service
Great service. They really care what happens at the facility
Recommended: Yes
Rachel Kosanovic
Dec 16, 2014
Friendly and Clean
Office staff is friendly and helpful. Storage spaces are clean and well-lit.
Recommended: Yes
Charles Goff
Apr 08, 2014
Storage that Cares
Your people and facilities are fantastic. I have had a great customer experience so far.
Recommended: Yes
