Sep 20, 2022
It was over all one of my best and easiest check in any where
Make sure when you reserve online u get it quick because you only reserve the price not the unit
Aug 28, 2022
The storage unit was clean and good size.
I had a hard time with the online saving a unit. It kept kicking me off and I had to restart ir several times.I had no idea that we had to get a key to use a cart to transfer our things to the unit.
Aug 14, 2022
The property manager is so friendly and takes care of your needs in a timely manner. Very clean inside and outside the facility.
Aug 14, 2022
The property manager is so friendly and takes care of your needs in a timely manner. Very clean inside and outside.
Aug 10, 2022
The people are polite. 24/7 cameras and decent hours.
Jun 04, 2022
Had a bumpy start
Got rented a unit that was already rented and couldn't get ahold of anyone till my girl friend went up so I lost 2 hours of work and she lost an hour.
May 14, 2022
Great customer service she was very helpful
The lady at the counter was very helpful and pleasant
Jan 02, 2022
AWEOME, JUST TOTALLY AWESOME!!!!
Dec 19, 2021
Overall very good a few maintenance issues but theyâre getting that fixed I believe so no real complaints
Dec 10, 2021
Public Storage 5x10 climate control unit
The lady in the office is amazing and very nice. The place is very clean and I love the security. I would recommend this place to anyone looking for a good secure climate control unit.
Sep 06, 2021
Non contact with exception for when you need a cart, you have to reserve a cart while someone's in office. You have to leave your ID so it's not really fully non-contact.
I suggested installing ID readers on the cart so you can self check and they will also know whom users are.
Aug 15, 2021
Easy and fast
Easy to get into, secured, and I like that itâs climate controlled.
Jul 04, 2021
Quick friendly service. Fair price. The place is clean
Jul 03, 2021
Have had a great experience so far. Clean and safe!
Jun 23, 2021
Best bang for your buck secure storage.
As of now, the service has been fantastic. Over the top on security measures to ensure your stuff is locked and secured. Only complaint is an ergonomic issue being the keypad access makes it so you have to drive on the opposite of the driveway to input your code. May be good to paint arrows in the direction of traffic flow so I put of keypads would be more natural.
Jun 20, 2021
Easy to use
I felt safe and secure at all times. Facility was spotless. Manager was super helpful. Glad I came here.
Jun 03, 2021
If there was one thing that could have been better it would have been to show a picture of the lock. I've used storage facilities before and each time there's a lock so it would have been nice to know why you're automatically charged for a lock.
May 19, 2021
I was super excited when I saw that your first month was only a dollar, but come to find out thatâs not true. They charge you a dollar plus $20 for a lock and some other stuff as well so therefore youâre not just paying a dollar the first month like it says. Also when I get to the storage unit I find out that what I asked for in a storage space was it what I was paying for so they had to change it and now Iâm paying more money because of their mess up. This is the number for the storage space that I have it says that itâs 33 a month but at the end of the day Iâll end up paying over 50.
May 12, 2021
Want to contact corporate asap!
You need to hire honest people
Apr 13, 2021
it is one of the cleaner storage facilities and erika was very nice.
upon reserving a unit through the online process it was never mention that you have to buy their lock and insurance which is an extra $35.plus another $25 for admin.fees for a total of $60 plus tax.no were on their website does it mentions this.to get to your indoor unit, i have to use my passcode once to gain entry through the gate.once more to gain entry to bldg.once more to gain entry to elevator.
Feb 22, 2021
She was very specific on what to do and where to go. Very kind as well
Feb 05, 2021
Good customer service and price
Jan 10, 2021
Convenient and very reasonable pricing
Erica was very helpful and I love the space that I got. Erica is practicing a good customer service. Iâm glad I found this place online.
Jan 09, 2021
All in All GREAT....
Good customer service and pricing is fair..
If you need a storage unit this is the place with Pulic Storage.
Dec 20, 2020
Very nice and professional
Wonderful ma and pop customer service.
Clean and well managed facility.
Dec 13, 2020
Very happy with this facility
I was very pleased with everything.
Nov 13, 2020
Thank you so much
Great place. Friendly staff and very helpful during this unprecedented time. Thank u so much.
Apr 29, 2020
Everything went smoothly. I made my move the same day.
Mar 14, 2020
Cheap cheap cheap
Feb 14, 2020
Was not aware you were required to...
Was not aware you were required to carry insurance monthly on top of the storage cost.
Jan 08, 2020
Very informative, well spoken, facility is nice and clean. Manager is on top of things which is nice to see.
Aug 19, 2019
Nice place and people willing to help
Nice place and people willing to help
Mar 26, 2019
Convenient location and reasonably priced
Highly recommend this Public Storage complex. From the moment I got to the facility Joe made it a pleasant rental experience. The complex was clean and is well secured. Site manager was very courteous and easy to work with. Thanks PS.
Oct 01, 2018
Joe has been very helpful
Joe has been very helpful. Units are clean and maintained. Have multiple units think their should be a discount for this and paying in a timely manner Thank you Ella Edwards
Jun 22, 2018
My experience with public storage has...
My experience with public storage has been great!
Jan 03, 2018
This location is great
This location is great. Apparently because their gate hours are more limited, they have more vacancies and hence lower pricing than other storage unit providers in the area. The gentleman who set me up with my unit was very friendly. Overall entirely positive experience getting on board with public storage at this Independence location.
Jun 07, 2017
Joe has been awesome he is always a big help. He goes out of his way to answer any questions I have. Im looking at possibly upgrating he was very great with suggestions on my upgrade. Very friendly Awesome personality. Thanks Joe. Todd Tuttle
May 07, 2017
Very great place to store. I store things for my business and one day my unit door came off the tracks and got stuck to were I couldn't get into my things to do inventory. But Joe was right there to help he got it fixed in 5 mins. Everyday I come over to my storage he drives by in his golf cart asking how my day is going and making sure everything is going good with my storage. He is very helpful. Clean facility. This will always be the place I do storage at. Thank you public storage and thank you joey for being helpful and friendly
May 02, 2017
Joe is very beautiful with his job and very helpful with every thing
Mar 05, 2017
Joe is a great guy. Will tell others about this place. Thanks joe
Feb 02, 2017
Very clean and and awesome staff! Great price and very clean trucks. They also have newer trucks that drive great. I would highly recommend this company.
Jul 20, 2016
Good service! Everything went as expected.
No complaints. I had a great experience from my reservation to my move in. I'm a satisfied customer.
Apr 19, 2016
Everything went smooth and with no surprizes.Gina and staff were excellant and provided suppior service
Nov 24, 2015
Public Storage Survey
Love the convenience of locality, and prices, and hours, and the courtesy of the stagg. Thank you.
Aug 12, 2014
not happy price
I couldn't understand why at this storage was nighter then was online. It said $59.99. The guy said that it's not at that storage but it was online and now the price keep going. I'm going to have to remove my things and find one for that price that was online.