Joe Haskins
Mar 08, 2023
Great Customer Service !
Evelyn had my reservation details all ready for me to sign. She even helped me download app for Public Storage and explained all policies and insurance policies. The locker was clean and very accessible.All in all, Evelyn was super helpful and efficient.
Recommended: Yes
Basem
Jan 22, 2023
Perfect customer service
Good customer service she understand me and help me to find what I want
Recommended: Yes
Jeremy
Dec 03, 2022
Clean and new facilities.
The customer service here has been great so far and everything is clean.
Recommended: Yes
Bella Almazan
Aug 14, 2022
Great service
The service was really great. Evelyn made an annoying task of moving into a storage unit seem less. Glad she was there to help.
Recommended: Yes
Harry
Apr 03, 2022
Very reasonable, staff is terrific!
Facility is clean, price was good, and the staff was very helpful!
Recommended: Yes
Zoe
Mar 11, 2022
Customer service was great!
Customer service was great, super friendly and helpful staff! Space is large with tons of unit options.
Recommended: Yes
Miguel Quiroz
Feb 03, 2022
Great Customer Service from Evelyn
The young lady that assisted me by the name of Evelyn was great!
Recommended: Yes
Sam
Nov 16, 2021
Nice space
Friendly staff and great space
Recommended: Yes
Francisco
Oct 25, 2021
Excellent service
Excellent service very clean easy to use
Recommended: Yes
Silvia
Mar 02, 2021
Satisfied
Itâs nice and clean place. Convenient location
Recommended: Yes
Alfredo Solis
Dec 22, 2020
It has been a nice experience hiring...
It has been a nice experience hiring one spot in this facility. Friendly manager and usefully workers making their best to please costumer. Thanks public storage personnel.
Recommended: Yes
Vic
Dec 18, 2020
Easy peasey
Great check in- Evelyn was great
Recommended: Yes
M.A.
Dec 15, 2020
First time renter
Evelyn was ever so helpful. She explained everything clearly and concisely. She was very knowledgeable and friendly. The space and grounds are very clean. Highly recommend.
Recommended: Yes
Daniel Alter
Dec 03, 2020
Terrific storage - just what I was looking for
A really seamless process. Great communication by text, email, and in person made moving easy and efficient.
Recommended: Yes
Brenda
Jul 06, 2020
outstanding!
Great service...every time I use this location. (-:
Recommended: Yes
Between homes
Nov 27, 2019
Excellent choice for Morton Grove area
After reviewing other options in the area for storage, Public Storage had the best online deal for the space I needed. All fees were explained to me beforehand. Some of the specific totals could not be calculated until we actually went through the purchase process, but I understood what each item was, including expectations for when charges would come up over time if I utilize the storage space over multiple months. Xhavier, The staff when I arrived to look over the space was courteous, friendly and knowledgeable.
Recommended: Yes
Patrick Oconnor
Oct 11, 2019
Evelyn was great
Evelyn was great. Very personable and knowledgable answering all questions.
Recommended: Yes
DChristiansen
Jul 22, 2019
Easy peasy
First time user - Great experience. Would recommend the Morton Grove/Niles IL location to anyone.
Recommended: Yes
Nancy
May 02, 2019
Wonderful
No doubt about how wonderful this company is! I would recommend this upfront and honest storage company to anyone and I have!! The units are clean and staff very professional.
Recommended: Yes
Gerald Herzog
May 21, 2018
So far I am happy where I have my...
So far I am happy where I have my trailer stored. I hope and pray that nothing will be stolen or no damage will be done to it. I would be very unhappy if that happens. I wish that I had a easier spot to get into. I am very pleased with the way I was treated when I checked in. Evelyn at the front desk knew her job and was very pleasant to deal with. Gerald H.
Recommended: Yes
John Clementson
May 13, 2018
insurance was not to be charged
insurance was not to be charged
Recommended: No
Luis Blank
Oct 18, 2017
They are very helpful and know their jobs. They ask costumers what good convinience for them for the right rental space stotage they need
Recommended: Yes
Walter Walt
Sep 17, 2017
went to public storage and got merchandise Roger was very helpful.boxes good quality better then grocery store.
Recommended: Yes
Niascara Roman
Jul 20, 2017
First time storage unit
The initial meet with the rep was great!
Recommended: Yes
Marge Morris
Jun 24, 2017
Had a great rental experience with Roger. Will recommend this location to anyone who needs storage.
Recommended: Yes
Lesley Jorge
Jun 22, 2017
I worked with Nick this morning while renting a storage unit. He was super helpful in getting me the right size to fit my needs. The price was very reasonable as well. A quick note, they do require that you buy the renter's insurance, so the quoted price will be lower than the amount you actually pay per month. But honestly, I should have expected that. The facility is large and well maintained. The front office, clean and organized. I feel good about our choice to use Public Storage.
Recommended: Yes
Jill Bonaventura
Apr 05, 2017
Employees are very friendly and ...
Employees are very friendly and accommodating... as well as professional.
Recommended: Yes
Victor Rios
Mar 26, 2017
Nick was very helpful in selecting the right size storage unit for us. He gave us a detailed explanation of the rental process. Great customer service.
Recommended: Yes
Kim Dammers
Jul 26, 2016
Good start
Original intake person was great. Later contact was just so-so. If i mail a check, that's all I have to do; but if I save on the money for the stamp, the office personnel make me provide ID and fill out some form etc. That doesn't make sense.
Recommended: Yes
D Morris
Jun 15, 2016
The whole experience was great
Roger was very knowledgeable. And he made the whole experience great.
Recommended: Yes
Brian Watkins
Mar 22, 2016
No Carts.
Only one cart for the entire facility is pretty outrageous. Staff is friendly and facility is convenient, especially for parking.
Recommended: Yes
David Goodwin
Feb 09, 2016
Need more space!!!
I purchased a new motorcycle and needed to store it in a secure place. The people at Public Storage were very helpful.
Recommended: Yes
Bonnie Sanchez
Oct 20, 2015
Excellent Customer Service from Lindsey
Lindsey was so hopeful. She went through the whole process step by step, making sure I understood. Company's need more Lindsey's
Recommended: Yes
Bruce Z.
Apr 01, 2015
Great !!!
After dealing with the wonderful staff on my storage rental, i found the 10x10 outside storage clean and ready to go. The staff at the Morton Grove Store are ready to answer all questions and assist you any way they can.
Recommended: Yes
SG
Mar 03, 2015
Moly @ the Morton Grove Il Store made this experience easy and I would use Public Storage again.
I have to say this was a VERY easy experience for me, but most of all MOLLY at the Morton Grove Il store #27006, was extremely wonderful to work with and made the process smooth, easy, and without concern. She explained every detail and even stayed late to accommodate my first visit. Also, when the time came to purchase the unit Molly had all the paperwork done and lock on the storage unit, the whole process only took 10 minutes, signed a few papers and was handed my keys and I was on my way, it could not have been easier. She is really professional and is the epitome of a customer service rep and how you should model all your employees. I would most definitely use Public Storage again! You have a great employee in Molly, keep her happy and give her a BIG raise!
Recommended: Yes
James Tatooles
Sep 16, 2014
Your "Storage of Knowledge" in operating "Storage Faclities" is "Stunning".
The girls that manage and operate the Morton Grove facility run a very tight ship. Demanding work to contend with a diverse customer base..
Recommended: Yes
Patricia Bertsch
Feb 26, 2014
overhead door
The overhead door was bad when I moved in. The clerk had a hard time opening it. By the time I went to move the last few items out, I couldn't even get it opened and it was raining. I waited until II saw a man who could help me. Two guys finally managed to get it opened. One good thing, is with all the rains we had, the unit did stay fairly dry and nothing got ruined.
Recommended: Yes
