Public Storage - Arlington Heights - 20 E University Drive

20 E University Drive
Arlington Heights, IL 60004
34 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$24.00 - $284.00
Available Units: Show All
4' x 5' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $24.00
per month
$32.00
No CC Required
Reserve
5' x 5' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $28.00
per month
$38.00
No CC Required
Reserve
5' x 5' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $29.00
per month
$39.00
No CC Required
Reserve
5' x 5' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $30.00
per month
$39.00
No CC Required
Reserve
4' x 10' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $42.00
per month
$56.00
No CC Required
Reserve
5' x 10' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $47.00
per month
$63.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $48.00
per month
$63.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $50.00
per month
$66.00
No CC Required
Reserve
5' x 15' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $52.00
per month
$69.00
No CC Required
Reserve
8' x 10' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $54.00
per month
$72.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $72.00
per month
$96.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $76.00
per month
$101.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $196.00
per month
$261.00
No CC Required
Reserve
10' x 20' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $176.00
per month
$235.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $202.00
per month
$270.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $206.00
per month
$275.00
No CC Required
Reserve
10' x 25' Unit

Swing door, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $284.00
per month
$379.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Nearby Storage Facilities
Extra Space Storage - 6299 - Volo - N US...
30151 North US Highway 12 Volo, IL 60073 Volo IL 60073 | 14.90 miles away
View Facility
Extra Space Storage - 1873 - Elmhurst - ...
160 Industrial Drive Elmhurst, IL 60126 Elmhurst IL 60126 | 15.00 miles away
View Facility
Extra Space Storage - 1873 - Elmhurst - ...
160 Industrial Drive Elmhurst, IL 60126 Elmhurst IL 60126 | 15.00 miles away
View Facility
Public Storage - Elgin - 1300 East Chica...
1300 East Chicago Street Elgin, IL 60120 Elgin IL 60120 | 15.00 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Arlington Heights - 20 E University Drive at 20 E University Drive?
On a scale of 1-5 the Public Storage - Arlington Heights - 20 E University Drive at 20 E University Drive receives 4.5 out of 5 stars based on 34 reviews.
Does Public Storage - Arlington Heights - 20 E University Drive at 20 E University Drive offer climate Control Storage?
No there aren’t any options for climate control storage units at the Public Storage - Arlington Heights - 20 E University Drive at 20 E University Drive.
What is the cheapest storage unit option at the Public Storage - Arlington Heights - 20 E University Drive at 20 E University Drive?
The cheapest storage unit option is $24.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Arlington Heights - 20 E University Drive fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Arlington Heights - 20 E University Drive?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Arlington Heights - 20 E University Drive?
Yes, there are moving supplies available for sale at Public Storage - Arlington Heights - 20 E University Drive
What type of payments are accepted at Public Storage - Arlington Heights - 20 E University Drive?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Arlington Heights - 20 E University Drive?
No, handcarts are not available.
Is there a military discount at Public Storage - Arlington Heights - 20 E University Drive and if so how much?
No.
Is there an elevator at the Public Storage - Arlington Heights - 20 E University Drive?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 34 reviews
Victor LaPorte Mar 21, 2022

The key pads are hard to reach.

It’s a very large facility. The map was inaccurate to the storage location. It should have directed me to a different elevator which was closer to my unit.

Recommended: Yes

Liam M Jan 26, 2022

Clean facility with a lot of options

The facility seems nice and that it has many storage unit size options.

Recommended: Yes

Burt Ziskind Apr 16, 2021

Moving. Needed storage. Facility very convenient and priced fair.

Convenient. Available. Price fair. Helpful at check in.

Recommended: Yes

lela May 09, 2020

Clean, bright, contactless set up

Easy sign-up, contactless setup

Recommended: Yes

Donna Apr 20, 2020

Very Friendly

Very Friendly and was done in about 20 minutes

Recommended: Yes

Gail V Feb 07, 2020

I was not told that the door and hall...

I was not told that the door and hall were smaller than the roll up doors,making it more challenging to move furniture into it. did i even have a option?

Recommended: Yes

Isis Davis Dec 16, 2019

Rob was extremely helpful without being...

Rob was extremely helpful without being disingenuous or overbearing. I felt informed but not overwhelmed. I would definitely recommend this location.

Recommended: Yes

Maryann Hoffenkamp Nov 10, 2019

Professional and well informed

Professional and well informed

Recommended: Yes

William Gaston Sep 12, 2019

Desk manager was friendly

Desk manager was friendly, explained units available, showed me one in my size. It had a recent squirrel issue and the manager was not sure it was totally ready. He showed me another that was just fine.

Recommended: Yes

Gary Jun 29, 2019

Paula was very helpful from showing me...

Paula was very helpful from showing me the unit and then the next day checking me in and answering any questions.

Recommended: Yes

David Harris Mar 30, 2019

Helpful staff and a clean

Helpful staff and a clean, well maintained facility.

Recommended: Yes

Donald Cosley Feb 13, 2019

On day two the elevator to second foor...

On day two the elevator to second foor not working for three days. Carrying the boxes up the slippery stairs was exhausting. Not a good experience.

Recommended: Yes

Tracy Nov 06, 2018

Aden is AWESOME!!!!!

Aden is AWESOME!!!!!! She is friendly, respectful, helpful and through. She answered every question and concern. Contact me to inquire abt my lock not being on my unit. I am so grateful for her going above and beyond in her job duties. I have and will recommend her public storage location to everyone I know and talk to. I talk a lot (laughing)

Recommended: Yes

Debra Wattenbarger Sep 18, 2018

There was a mix up in the reservation all is good

There was a mix up in the reservation, but it was resolved quickly. Great customer service Arlington Hts., IL 60004

Recommended: Yes

Carol Burgeson Mar 03, 2018

I am so disappointed in the payment and...

I am so disappointed in the payment and response system. I could not log into to view my account --I tried to enter the contact information and I never received a response. I assumed that I was set up for automatic bill pay but when I was not I was charged an additional ten dollars for paying by phone. Than I decided to call and have my account information straightened out and the account operator told me that there was a different four digit number associated with my account. My drivers was copied when I was there, so I do not know what the issue was--my husband had an account years ago, but that contract was terminated, so I do not know if it was his. All I know now is that they have not fixed my online user login, the four digit code with my reservation is wrong and I was charged 10 dollars extra because this was not fixed.

Recommended: No

Carol Remke Nov 21, 2017

Kelly is the best!

Kelly the property manager is 110% customer service oriented!! She was friendly, fast, and helpful!! She met and exceeded my needs. Definitely my best experience at a storage facility!! A++++

Recommended: Yes

Kurt VW Aug 29, 2017

Descent place got an incredible deal by reserving a unit online!!! Place has well kept amenities such as working keypad gate nice big elevator and plenty of unit types to choose from. The only thing better than the convenience is the help from Kathy! She was very helpful and offered me great advice about storing my items and explaining every detail from entering and exiting to signing the lease and insurance paperwork. Thanks Kathy I'm very comfortable with my storage choice!!

Recommended: Yes

Abhilash Mangatt Aug 10, 2017

Hi it was my first time dealing with storage and when i was at the facility I was well greated by David and he help me understand all the details regarding renting a storage. He also helped me by providing valuable advice regarding packing and packing material.

Recommended: Yes

Adam Zigler Aug 08, 2017

Quick easy and efficient! Kathy was super helpful with getting out storage setup. Great service.

Recommended: Yes

Sharon Wadipian Jul 02, 2017

Kathy and David are so personable and so nice to talk to. She's an asset to the company, always delightful with a smile on her face, and willing to help. I've resided here for ten years and Kathy has been great during my entire stay.

Recommended: Yes

Anna Wildeman Jun 29, 2017

Kathy was really helpful and friendly. She explained everything I needed to know clearly. She had a positive attitude. This location was very clean and I felt safe going there. I recommend it!

Recommended: Yes

Dominick Catena Jan 18, 2017

Excellent customer service

I had a wonderful experience with my rental agent. Even though she was clearly under the weather; she took the time to meet all my needs. I understand she is relocating soon and I can only hope that her replacement is as kind and efficient.

Recommended: Yes

Mary Parr Nov 23, 2016

Great service

Great service. Nice staff. Clean facilities

Recommended: Yes

Michael Moran Aug 16, 2016

Great.

Great Everything good.

Recommended: Yes

Marlene Jul 19, 2016

The Service is Top Notch

Kathy and Hattie, who cover the office at different times, were each outstanding in their caring service to help me get set up, and get a discount. They couldn't have been better.

Recommended: Yes

Christian Hallenberg Feb 09, 2016

Keisha and Kathy are Great

5 Star experience!

Recommended: Yes

HizHo Sep 15, 2015

Nice and Easy

Checked in with Kathy she was great. Ensuring we had plenty of space in our unit based on needs. Very little hassle and no up selling pressures... Short stay but I would use again.

Recommended: Yes

Jennifer Aug 24, 2015

More clearly informed of financial aspect

The facility is very clean and easy to get in and out of and secure. The staff was friendly enough. I do have a issue with the way the financial aspect was explained or, in this case, not clearly explained. Clearer expectations need to be set forth in regards to exactly when payment begins and how much it will be.

Recommended: Yes

Richard T. Jun 16, 2015

Great Service

Very friendly staff at the Arlington Heights location. I was very happy with the service and kindness.

Recommended: Yes

Jacqueline Brown Mar 18, 2015

Very courteous

Moving is a very stressful experience, I am down sizing I needed storage all the specialist I saw at the Buffallo Grove the Rand road ended up at the one on University drive these ladies are exceptionally nice and professional. I was pleased with my experience and will never forget. Thank you!!

Recommended: Yes

Jennifer Leber Dec 22, 2014

Great experience at Public Storage

I have never needed to store my personal belongings in a Public Storage before so I had no idea what to expect. The experience was so flawless!! Kathy the manager at the particular location in Arlington Heights, IL was so nice and helpful. Glad I did it and glad I did it with Public Storage.

Recommended: Yes

Randy B. Jun 05, 2014

Good facility and good staff.

I use this property often as it is ideal for storing household goods. Many units are inside access only, which lends a level of protection for climate sensitive items without the additional cost of climate control. Kathy is great at handling all aspects of use. She knows her business and strives to give good customer service.

Recommended: Yes

Merissa Mar 02, 2014

Has you best interest in mind

I had a good experience with Public Storage, especially when I was leaving. They were accommodating and had my best interest in mind as I was reimbursed for the month I prepaid for, but did not use. I would go back to them if it were needed.

Recommended: Yes

Rohit Singh Feb 27, 2014

Convenient, spacious per needs & cost effective storage

I'm damn pleased with public storage and would recommend you to book this online for discounts. Itsconvenient, spacious per needs & cost effective storage.

Recommended: Yes

Powered by SpareFoot