Leroy
Feb 17, 2024
Ethical and friendly,...
The interaction on the phone made me instantly feel at home.
Mahalo...
Recommended: Yes
Jason Enoki
Sep 21, 2023
Nice & clean
Very nice & clean storage lockers, the lady in charge was very friendly & helpful. Easy access for unloading, I would highly recommend this place.
Recommended: Yes
Albert Nahoopii
Apr 09, 2023
Very clean facilities
Very helpful friendly and fast customer service
Recommended: Yes
Linda moore
Jan 17, 2023
Excellent
The ladies there were PHENOMENAL and very very helpful
Recommended: Yes
April Henderson
Aug 10, 2022
Great value
Very affordable, friendly staff and easy to access.
Recommended: Yes
Matthew Jessup
Jul 04, 2022
A great way to make space
The storage is just what I needed!
Recommended: Yes
Kasey
Jul 02, 2022
Great storage for price
Perfect for my needs. The friendly and knowledgeable staff helped me find the perfect size unit.
Recommended: Yes
Kaitlyn Schultz
Apr 24, 2022
Friendly
Great customer service!
Recommended: Yes
Melissa C
Jan 19, 2022
Cheryl and Cookie were fabulous to work with!
They were both very helpful in helping us figure out what size locker to use and walked us thru all the details of the contract. I would recommend this place to anyone needing storage.
Recommended: Yes
Linda Tribbia
Nov 23, 2021
Great Customer Service!
Eva & Cheryl were wonderful! Did everything in about 20 mins!
Recommended: Yes
Ric
Oct 01, 2021
Great
Nice facility. Affordable price.friendly staff.
Recommended: Yes
Cesar David Garcia The Maruca Group
Sep 01, 2021
easy parking and easy to get into the units
Really nice people and everything easy and the price is amazing. If it was self 24 hours for double I still pay it.
Recommended: Yes
Chuck
Jun 23, 2021
Fast and professional
Great service. No wait. We’ll done!
Recommended: Yes
Liz
May 15, 2021
Really nice! Cheaper
Pretty good. Super cheap and really easy. Greatttt!!!
Recommended: Yes
Isaiah Avilla
May 15, 2021
Easy to find things and I like how there is only one level to this facility
The customer service was wonderful and I felt very welcomed and informed on everything. I’m not a huge fan of where the facility is but however I am happy with everything. Price and all. Thank you
Recommended: Yes
Tom
Apr 18, 2021
Friendly service, fast move-in, great price
I've used many storage places, this move-in experience was the most pleasant and well coordinated. Very nice customer service staff were professional, friendly, organized.
Recommended: Yes
Jeanne Butzek
Apr 05, 2021
Great customer service
The person that was on duty on 4-3-21 has some of the best customer service skills. She was happy, helpful and polite. She knew what she was doing and was very efficient. Thank you!
Recommended: Yes
Rita
Mar 28, 2021
Great customer service!
Everyone was very nice and helpful, especially Cheryl. Thank you for helping get the storage unit that I needed!
Recommended: Yes
BAB
Sep 03, 2019
Supper friendly staff and very helpful
The agent C Augustine was very very helpful made the whole process pain free and easy highly recommend using this facility for your storage rental needs
Recommended: Yes
慈潭
Aug 23, 2018
Very clean, great help
I highly recommend this company for any one with Storage needs
Recommended: Yes
Patrice
Sep 24, 2017
Getting more than I paid for
The drive to the storage is very unusual, but I enjoy it. The customer service is awesome, and the unit was clean. On top of that, StorQuest has the best rates in town. The only thing that would make the storage better is if you could access your things 24 hours a day like most storage units on the mainland. I guess that's not a thing here.
Recommended: Yes
Kellina
Aug 21, 2017
Cheap, just what I needed
I needed a small and very cheap unit to keep some stuff while I left on vacation. Found a small locker here for only $10/MO (+fees) which was perfect for me. They were friendly and helpful. The only real issue I had with was that my unit was only accessible by climbing a rolling staircase which meant I had to carry my stuff up it. The unit had a bit of dirt inside. You must have a car or take an uber/taxi to bring anything as they are located on the 4th floor of a building that you must drive up into.
Recommended: Yes
Jimmy
Aug 17, 2017
Excellent price if you're on a tight budget
This place is a no frills storage locker facility with both old wooden door and full metal lockers. The special i received for my first month is awesome and the price is really good for the size locker i needed.
Unfortunately this place closes fairly early every single day and doesn't have 24hr access so be prepared to plan ahead of time should you need to get or put stuff into your locker.
The facility looks clean, has a restroom, and even though on the 4th floor, easily accessible with a large vehicle.
Recommended: Yes
Eldwin
Jul 17, 2017
Affordable no frills storage
Renting the storage unit seemed pretty affordable, especially for the first month. The location of the facility was in a more run down part of town and the facility itself seemed somewhat old.
Recommended: Yes
Ryan
Mar 08, 2016
Does its job well
Convenient, affordable, it has one job and does it well
Recommended: Yes
Bryan
Mar 03, 2016
They were very helpful. My storage unit isn't the best, but is affordably priced. I hope the rent doesn't go up with the neighborhood's projected growth and 'other' market/customer base.
Recommended: Yes
laura corso
Dec 21, 2015
it's a great storage facility
the staff was very helpful everything was convenient to get toeven know that they're remodeling it there construction did not inconvenience me I wish I found this place sooner
Recommended: Yes
Will
Jan 25, 2015
Exactly what I needed
The staff was the best very helpful. Set me up with a unit that served my needs perfect. Clean and dry.
Recommended: Yes
Tammy
Jan 19, 2015
Michelle was very helpful and friendly. She made our decision easy. Thank you Michelle.
Recommended: Yes
Liz
Jan 17, 2015
Easy. Affordable. Fast. Central location.
Great customer service. Easy to find. It's an older self storage warehouse so the lockers aren't super sturdy looking. Got my space for a very affordable price. Have yet to make first payment; hopefully that process goes smoothly.
Recommended: Yes
Marya
Dec 27, 2014
Recommended: No
Cody
Dec 04, 2014
Great facility, proximity to my house is excellent. Great customer service and cheap rates. 5 stars
Recommended: Yes
Brooke
Aug 04, 2014
Location and rate make this a terrific value.
Sheryl was particularly helpful getting me set up. I spoke with people several times, and all were kind and helpful. What I like most about this unit is the location and the price. The required insurance is deceptive, but the rates are still good.
Recommended: Yes
Sunmin Shin
Jun 23, 2014
highly recommend
Just about everyone who worked StorQuest located 850 Kawaiahao St, 4th floor is very professional and friendly. It is a very clean place and the price is right.
Recommended: Yes
Micheal
May 19, 2014
thing were all good
Recommended: Yes
CH
May 15, 2014
Cheap storage
Convenient location and super cheap, although the price is clearly reflected in the appearance of the facility. It's exactly what I needed, and for the price, I have no complaints.Even though rates are low, they will still try to nickle and dime you with fees (like every other storage place) so pay attention.
Recommended: Yes
daniel
May 13, 2014
I'm good with it
Recommended: Yes
Steve
Mar 06, 2014
easy!
Recommended: Yes
Michael
Dec 12, 2013
Worried about the infrastructure of the units. Does not seem to secure.
Recommended: Yes
Kathleen
Nov 26, 2013
The storage units are somewhat falling apart and there appears to be evidence of termite damage on the edges.
Recommended: Yes
howard
Nov 07, 2013
searched online for the least rent storage space.
I reserved a space at storquest site and spare foot. did not realize the database was one and the same. found out upon rental day. I have the space I needed. thank you . there was some confusion but aLL ok now. corrections to the account were handled with difficulty but successful.
Recommended: Yes
Blaine
Nov 07, 2013
Recommended: Yes
Melisa
Sep 17, 2013
Recommended: Yes
Jan
Sep 17, 2013
The staff is very informative & friendly to advise what type of storage unit is good enough for the items placed in it. Thank you very much Alyson.
Recommended: Yes
Charlotte
Sep 05, 2013
The staff were great & we got a great deal.
Recommended: Yes
Kara
May 21, 2013
When I first arrived, I was a little scared. The employees, however, made me feel welcome.
Recommended: Yes
Chris
May 02, 2013
Recommended: Yes
Jennifer
Feb 27, 2013
Recommended: Yes
mel
Dec 30, 2012
FABULOUS PEOPLE IN THE HAWAII
Thank you Kevin, your assistance was far beyond the call of duty, helping me as a handicapped senior and locating me a convenient storage and assisting me putting my items in...the world would be at peace if we had more people like you...thanks again : ).
Recommended: Yes
Joan Lee Husted
Jan 22, 2012
A great value for my purpose.
I am an original tenant. I find the monthly rate very good. I did shop around but there no other space that could match much less beat the price. I do find the hours inconvenient sometimes and sometimes, I wish the homeless were not there but they have never bothered me. Parking is limited so it would be nice if the empty company truck would not park inside.
Recommended: Yes
Pam Yee
Jan 19, 2012
my unit/my way
The staff is helpful, the unit is just what I need to store items when I'm off island. When I return, my possessions are right at hand. I can travel lightly now with peace of mind.
Recommended: Yes
Michael Reynolds
Jan 11, 2012
Always helpful -
As I am not in the U.S. it has been reassuring to have their unfailing cheerful help
Recommended: Yes
Stuart Kimura
Jan 11, 2012
Very happy with facility and service!
Excellent, friendly staff and clean environment. Air conditioning would help because it gets quite hot sometimes. Overall, I'm very satisfied with my storage unit there.
Recommended: Yes
Todd Rasmussen
Jan 11, 2012
Convenient location at a great price.
I recommend this storage company and location all the time. The only problem that people I recommend can cite is that they do not provide 24/7 access. I have never needed to access my storage outside of their normal business hours. All I can say is... "Plan ahead and you'll never have a problem with StorQuest Kaka'ako."
Recommended: Yes
Englebert
Jan 11, 2012
It's ghetto & hot, but cheap
I don't like how the units are made out of wooden boards. It's really hot there. I try not to go in to SQ even if I really need to get something because it's so damn hot. The staff are nice though. From what I hear, this SQ is the cheapest in town.
I know that it would raise prices, but what would make this place tits is air conditioning in the entire place and 24-hour access and a security guard or staff member(s), or maybe later access hours even though the area is pretty shady.
Recommended: Yes
Ted Stepp, Majuro, Marshall Islands
Jan 11, 2012
Very serviceable
I've used this facility for over 10 years. I live off-island, and I find it accessible when I am in Honolulu. The charge is a bit high, I think, but I don't know much about these services. However, the employees have always been courteous and helpful, both as EZ Access and Stor Quest.
Recommended: Yes
Fred DeVore
Jan 11, 2012
Needs a refurbishment
Older unit, hours are not the best, location is a problem, the units are build out of old plywood, parking is a mess, lighting is very dark.
Recommended: No
Leatrice Michimoto
Jan 11, 2012
Customer service Review
With the exception of one incident a few months ago where the agent seemed to be asleep in the darkened office, your agents are always friendly and helpful.
Recommended: Yes
Rolando Sanchez
Jan 11, 2012
Happy to store my things at StoreQuest!!
Very happy with the place, the staff, clean, safe and with easy access to my storage...Mahalo Everyone!!!
Recommended: Yes
Ric
Jan 11, 2012
Akamai
Akamai is Hawaiian for being smart. I've used StorQuest a long time... before they became StorQuest! Enjoy doing business with real and friendly folk vice automation.
Recommended: Yes
Williams Pacific, Inc.
Jan 10, 2012
I find the location accessable and the isles are clean with helpful staff.
My only concern is the homeless floks that frequent the place as my wife may be there by herself at times.
Recommended: Yes
Paul L
Oct 26, 2010
Good Service
The staff was very friendly and helpful.
Recommended: Yes
