Nov 01, 2021
Wonât refund when moved out a month before
I had moved out beginning of September a couple days after a payment of was just made to pay another month. I got a verbal from the front desk I am good no more payments. 10/4 I get charged again. It took a few upset voicemails to get a call back saying I just moved out two weeks ago. Wrong!! Said email manager will be calling each day till money back in my account.
Sep 13, 2021
Exactly what I needed
Excellent storage unit at a fair price. The only negative thing I could say has nothing to do with the business...the road construction in front makes it a little less convenient to get in and out. Hoping that gets taken care of quickly because I love the business otherwise.
Sep 06, 2021
Extremely easy to set up
Very quick and easy!! Literally found what I wanted and immediately had access. Couldnât have been easier. Especially the no contact set up. I got code, went to the storage garbage snd all what I need was in unit waiting!
Feb 17, 2021
Kaitlyn was awesome
We relocated to a new neighborhood and was looking for a storage nearby .i searched on Google and got a call right away. When I got there the process was easy ,quick and Kaitlyn went through every details with me and my husband. The unit is affordable , clean and very easy access. I will definitely recommend this place. Thank you again Kaitlyn ! You rock ! And the customer service you provided was great !
Feb 08, 2021
Very friendly and helpful made it easy to move in
The woman that helped us was extremely nice. We got an appointment for the day we wanted to move in did the paperwork she showed us the locker and facility and we moved in it was quick and painless.
Jan 10, 2021
Excellent service at an excellent rate
The manager was away but the young lady in the office had all my paperwork ready and even helped me back my boat in. Recommmed to anyone
Dec 09, 2020
Facility was clean and staff was very nice.
Facility was clean and staff was very nice.
Nov 20, 2020
Clean, safe, affordable, & great customer service!
Received follow up call after I reserved my unit. Scheduled an appt to see the unit & complete paperwork to move in. Too easy, from start to finish! Couldn't be happier! Thank you!
Nov 20, 2020
Met my needs
Clean, convenient, friendly, and professional.
Aug 05, 2020
Moving across country
As a retired military family it really bends the budget to go from $110.00 for a 10x20 with Uhaul unit to $169.00 for the same size unit with you. The woman who assigned me a new unit was trying to make me pay a pro-rated amount for July on top of owing for August even though it was July 29th I was meeting her to pick up the keys and view the unit and I wasnât moving anything into the unit until late on the first or the second. It ended up being on the second, she wasnât friendly and was slightly rude. It was a very stressful time as we are transitioning back to civilian life and moving across country back to Ohio our home town. Itâs disheartening to see some many businesses employ rude customer service representatives.
Jon Goodburn .
Jun 19, 2020
Customer service was outstanding.
Customer service was outstanding. Bobby was extremely helpful, thorough and professional. Nice to see some professionalism for a change.
Jun 03, 2020
Very efficient, friendly and affordable
The 5x15 unit is perfect for my 2 kayaks. Itâs a quick drive from my apartment and easy access.
Mar 12, 2020
10 x 25 garage
I reserved a 10x 25 garage to store my boat while I am working in restoring it. The unit is perfect size, and there is even a light in it for after hours swapping of parts. Itâs a great service!
Oct 28, 2019
Quick check in fair prices
Only drawback is that itâs not available 24/7 hours of operation are 6am until 10pm. Difficult if trying to move in a short time or weekend. The property manager was wonderful, super friendly, and helpful. Process at checkin was quick. Iâd highly recommend this storage facility.
May 09, 2019
Q was awesome
The lady at the fronts name was Q she was very helpful and went as far as helping me get my rv into the very small parking space assigned to me.
May 08, 2019
Great staff, quick move in!
Staff was very helpful and friendly. Move in process was quick with online registration completed first.
May 02, 2019
Perfect convenient storage!
I booked my storage online Friday night, got my unit and payment taken care of on Saturday and was moved in on Sunday! Everything was easy and the unit is in a good location and very clean!
May 28, 2018
So far so good
Things are off to a good start. Iâm happy with my choice of facilities.
Mar 27, 2017
Clean, easy, and convenient
Facility feels newer. Unit was clean and convenient. For the price it was absolutely worth it. Customer service was accommodating and very helpful:
Feb 17, 2017
Very nice company to work with.
Aug 28, 2016
Really impressed with manager, cleanliness.
Jul 15, 2016
Very helpful and friendly
The gentleman that helped me was very friendly and helpful.
Jun 12, 2016
Very professional staff
The staff was very helpful and very responsive. The RV spaces were a little narrow ... can't get into storage compartments without pulling out the RV.
Mar 23, 2016
Very reasonable pricing and close to freeway easy access
Feb 04, 2016
Great experience, everyone I worked with was kind and helpful.
ka leung chung
Jan 24, 2016
storage looks safe, manager is top notch
Manager helped me setup even though I got there after they had already closed. Place is very clean and safe area
Nov 02, 2015
My experience was very good. The staff was very professional. He communicated verbally and visually very well. The facility is well maintained.