May 05, 2017
Friendly and cheap
Zeke's a pretty chill guy and makes everything simple and easy to understand. My storage unit wasn't clean when I got there, as there were a fair number of leaves in it, as well as a lot of plaster that had fallen from the ceiling. The unit was also a bit difficult to find.
Sep 13, 2016
We've had a great experience so far. The owner has been very accommodating as we had to switch to a bigger unit last minute.
Sep 01, 2016
Delivery ruck was unable to back into the row due to tight proximity for 26 foot straight truck. Otherwise very good.
Aug 13, 2016
It was very easy and the manager was great!
Aug 12, 2016
Wasted time, Had 2 pay for uhaul additional day
I reserved a storage unit online, with my roommates name associated as well so that she could do paperwork, pay for, and obtain the storage unit because I work an hour away and long hours.... They never answered the phone (tried calling multiple times) and never contacted us for the appointment... ended up having to make other arrangements at the last minute that weren't available until the next day.... this place totally screwed me... 2 thumbs down
Jul 13, 2016
Worst place I've never done business with
I attempted to book a unit through the site. All was well, the rates were good. I awaited contact per the instructions in the confirmation email. Nothing. I called several days in a row up to the moving day and after the supposed move-in date and left messages with no response. I called Sparefoot and they attempted to reach out to the company as well with no response. I never understand companies that don't respond to people who want to give them money. Oh well. At the very least Sparefoot was quick to help out finding another storage company that actually answers the phone :)
Jun 09, 2016
Property manager is absolutely awesome.
Apr 26, 2016
Great price compared to others.
Apr 09, 2016
Property manager did a great job by fixing the mistake with our 10x20 unit. He is very friendly and made us feel welcome ,and he os ready to help us with anything you need.
Nov 14, 2015
Nov 07, 2015
Quick, easy, and cheap.
I like this place a lot. All drive up units no stairs or elevators to deal with. Zeke met me at the facility and went over the paperwork with me in 5 minutes. It was very quick and easy and the price was unbeatable.
Aug 24, 2015
Aug 02, 2015
Jul 20, 2015
Best way to meet my storage needs without breaking the bank!
There is nothing over the top about this storage facility, but it doesn't have to be, it's storage. I was met on move in day and walked through the facility and my unit. He answered all my questions and made sure all my needs were met. I could contact him at any time if necessary and provided his cell# as there isn't an 'office' at the location. The gate opens and locks up automatically at a scheduled time. My only concern is the gate is open during business hours and anyone can go in and out. Overall, it meets my needs at this time.
May 18, 2015
Great customer sservice
Site manager is extremely helpful and timely (Johnny on the spot). This site is easily accessed, secure, clean, and functions well. If you want a brand new sparkling building for 30% more money for the same size unit, this place is not for you. Choose this place for convenience, best value, security, great manager, and clean unit.
Apr 08, 2015
Very convenient and a Value. But only for non-valuables
While the location and value of this facility are good, the facilities themselves are a bit to be desired. Rusty handles and doors and some units look like they could get overrun with water during a heavy rain. I would only store non-valuables here. While there is a camera "on duty," that seems to be the only thing to protect units from theives. The management is helpful and responsive.
Mar 30, 2015
An old, rough-looking industrial area - If I would have physically seen this facility beforehand, I would not have rented space here. Security is at a minimum and I certainly do not feel safe to work in my unit during the day, let alone in the evening - which is what I wanted to be able to do. No caretakers on-hand to help w/problems at the facility. Door handles are very rusty and tough to maneuver. The driveway is mud and stone w/some large holes. Do not like it at all.
Sep 23, 2014
Sep 10, 2014
The owner went above expectations...
Sep 06, 2014
Excellent value. Very responsive. Best storage deal in DC area.
Aug 18, 2014
There's not much to tell. There is no office; however, someone got back to me in a timely fashion.
Aug 16, 2014
Have never found the gate secured.
Fortunatly, on my first visit, another tennant gave me a section of rope after they pulled the door down for me that went out of my reach.
Aug 01, 2014
Trusted name in town--price and product didn't disappoint!
I was looking for the cheapest guy in town--who also happened to be the most convenient to my location......and a trusted name as well!
Jul 21, 2014
Jul 19, 2014
Jun 19, 2014
Great value, location and customer service
Easy, convenient and clean facility. Friendly customer service staff who makes storage rental simple and affordable. Highly recommend Hilldrup Self Storage for you short and long term rental needs.
Mar 29, 2014
Quick and easy way to find the cheapest guy in town--who also happens to be the oldest and most trusted name in town...everything about renting the unit has been excellent!
Mar 25, 2014
The units themselves are in a convenient location, price is right and the staff is willing to go above and beyond to satisfy there clients. The only thing I wasn't to fond of is there is no one on site i.e. (office) and or security is not present. The main gate stays open and there are no cameras. On a scale from 1-5 I would rate it a 3.
Nov 18, 2013
Very friendly service. I did everything online.