May 15, 2020
The manager was awesome
The manager was awesome. So nice. I went there when it was raining. Over the door to my.storage was dripping water so bad it looked like I went swimming in my clothes. Plus, when I got out to put in my code to leave, it was like walking through a lake. My shoes and my legs got soaked. Don't you guys have drains on that property? That was a disappointment.
Mar 27, 2020
Lori was very helpful and courteous
Lori was very helpful and courteous. During this time and the challenges we are all facing she was very conscious of both our space and she was knowledgeable in helping my wife and I to make an informed decision picking a unit. She is an asset to your company and I appreciate her help.
Mar 21, 2020
I am having a great experience with...
I am having a great experience with public storage, best service I've experienced in a long time making the state-to-state move easier to cope with, thank you...
Feb 03, 2020
Easy to get to online
This was the easiest I've ever rented a storage unit I ever had the people were friendly nice and very informative I would recommend this facility to anybody.
Jan 09, 2020
I was very impressed
I was impressed with their security measures.
The staff is awesome.
Pricing is reasonable.
Jan 07, 2020
I was very pleased with getting my...
I was very pleased with getting my storage unit, very professional and friendly
Dec 26, 2019
Sep 24, 2019
Very friendly people
Makes sure you get what you need
Jul 12, 2019
Lori was Awesome!!
Lori was Awesome!!
Mar 19, 2019
The manager Will was very helpful
The manager Will was very helpful, went above and beyond to help me in a speedy fashion.
Nov 14, 2018
Quick, fast, and simple. I really couldn't ask for more, but they threw in polite & competent at no extra charge hahaha!
Jul 27, 2018
Good service but there were a lot of...
Good service but there were a lot of hidden costs on the 1 dollar first month promotion. You should let people know they need a lock and insurance on their locker.
Jul 11, 2018
Great place. Will let everyone know to pick here for storage. Angela made sure we had everything we needed to make this move as easy as possible. Very friendly and knows her stuff.
Jun 05, 2018
My only issue with your company were...
My only issue with your company were the hidden fees... other than that... clean environment and great customer service! Jessica was awesome!
Feb 20, 2018
The property manager was absolutely...
The property manager was absolutely helpful during a very stressful time.
Oct 10, 2017
Wendy was wonderful and very warm and helpful. The only weakness I found is that your machine called it "Public Surgical" which confused me a bit. I had to check the rest of the message to ensure that it was in fact from Public Storage.
Oct 04, 2017
I like this storage company
I like this storage company. The only complaint would be not bring able to access the unit 24 hours
Oct 02, 2017
It had already been a long day and I was running late to my appointment, it was nice to have such a helpful young lady. I think her name was Jalisa and she really helped me find the right size unit and was very accommodating.
Aug 10, 2017
I was really happy with my experience Wendy went above and beyond thoroughly explaining all the details she even called me to make sure everything was OK a week later.
Jul 23, 2017
I had a great time meeting the ladies last week! Jalisa was very helpful during this stressful time in my life. She gave helpful tips on how to protect my items better and even made sure my unit was working for me. I would definitely recommend Public Storage to everyone.
Jul 03, 2017
Storage to move
Wendy helped us get the storage we needed to make a smooth move. The units are perfect to hold our apartment I love the security.
Jun 29, 2017
Nice, friendly, and easy.
May 09, 2017
I have used many storage companies in the past due to distant relatives who are hoarders. It's always easy to access my unit and pay my bill at public storage. Laura is always very helpful and relaxing. 5 stars
Feb 21, 2017
After making my reservation online I received phone calls from the manager and staff to schedule my initial visit and see my unit. When I arrived everything was ready to go and I was given a tour of the property. Wendy and Shea were both very knowledgeable and were happy to answer all my questions. Clean facility, good security and relatively easy access. My only suggestion would be having access keypads located where you don't have to exit your vehicle for entry/exit.
Feb 03, 2017
Good overall but could use some improvements
The staff and property manager at this location we're extremely helpful and very nice. I had a great experience with them. But I think the property itself could use some updating. The office could be updated and the security of the location also. The fence around the facility is pretty beat up and in the back corner anyone could step over and walk onto the property. Also the entry gate needs to be updated to be on the same standard as other places. But overall great staff, great prices, but needs some TLC. Thanks
Sep 15, 2015
The service was friendly and effecient. The clerk was very thorough.
Jun 03, 2014
I brought two 16 foot trucks from Texas to Indiana. These truckloads represent most of my home contents. I felt comfortable that my unit was clean and dry and would safely hold my stuff until the new house was ready to occupy. I was disappointed that this facility didn't have a truck to loan for the move out-- but I'm grateful that my stuff stayed safe until I was ready to take it home!