Jerlmine Mcnealy
Nov 06, 2020
The public storage experience was absolutely positively peaceful the energy from the customer service was radiant
The public storage experience was absolutely wonderful cool clean and peaceful. The customer service excellent with great em
Recommended: Yes
James Fox
Jun 28, 2020
Good customer service - rare in Miami
Good customer service - rare in Miami
Recommended: Yes
Liat Koren
Jun 05, 2020
New storage units fantastic location.
Thank you for everything! I love it, easy to use & get in & out, new Storage facility! Safe! Friendly staff! Great deal! You need to buy their lock & insurance. But, still a bargain!
Recommended: Yes
Sherre
May 14, 2020
Great customer service
Really clean and secure facilIties. Great customer service and good value. Convenient location.
Just wish there was 24 hour access.
Recommended: Yes
Irina
May 06, 2020
A great service so far, well organized.
A great service so far, well organized.
Recommended: Yes
Florie Tanquerel
May 04, 2020
Excellent help for everything
Excellent help for everything ! Storage unit looks very good and clean with best safety !
Recommended: Yes
Jessica
Mar 28, 2020
Very helpful and friendly!
Very helpful and friendly! Very helpful and friendly! Very helpful and friendly!
Recommended: Yes
Faye Proctor
Mar 13, 2020
Service was excellent
Service was excellent. From the moment I came thru the door, check-in, walk thru and exit the Representative provided excellent customer service.
Recommended: Yes
Calvin
Mar 12, 2020
Good price, clean facility, great downtown location, off the highway.
Great space, good price. The location near Midtown in Wynwood is optimal to downtown and Brickell residents.
Recommended: Yes
Eurnest Williams
Feb 28, 2020
Service was great!
Service was great!
Recommended: Yes
Marko
Feb 26, 2020
Amazing value.
The facility is almost spotless, the employees are amazing. It would be helpful if they worked past 9pm. Overall, very good.
Recommended: Yes
Lourdes
Feb 24, 2020
overall everything is good
although I am not surprise that there are some fees that are not posted in the web, they should at least aware you of such. You end up paying at least $66 at front,
Recommended: Yes
Maria Del Carmen Cifuentes Marrero
Feb 10, 2020
Great Team
Great Team, clean and modern facility. Very polite.
Recommended: Yes
JM
Feb 07, 2020
Good Customer Service & Clean Facility
Good Customer Service & Clean Facility
Recommended: Yes
Alexis
Feb 07, 2020
Good, not great
It would be excellent if the hours are extended to a later closing time. Otherwise, I rate it as 'good.'
Recommended: Yes
Shane
Feb 03, 2020
Awesome facility, great customer service.
Awesome facility, great customer service.
Recommended: Yes
Alycia
Jan 30, 2020
Friendly staff, clean, secure.
Later hours in the evening to access storage units would be really nice, but this is a great short term solution for us. I feel comfortable and confident that my stuff will be safe there.
Recommended: Yes
Antonio Machin
Oct 23, 2019
speedy service
I think the guys name that helped me wear Rody. He was so helpful during the process. He made sure to register me very quick and was very thorough explaining the process of using the the key pads.
Recommended: Yes
Ismael Feliciano Jr
Jul 02, 2019
The property managers are always there...
The property managers are always there and willing to help. I had a troubling situation and with my unit Osiris was able to help me me out. I'vebeen at this locatuon for about 3 years and it's always clean and the staff is respectful and willing to help.out any way they can..
Recommended: Yes
James Jackson
Jun 04, 2019
Public Storage--vs--Private Storage Facility
My overall experience was very efficient and simple. The staff was very Professional/Courteous/Timely/Knowledgeable/Efficient; in helping me select the best unit for my items. I specifically like the Security features that a standard Pod or other type storage unit doesn't offer as well as, location access. I'd recommend the specific Public Storage location to anyone seeking a secure/clean/accessible storage facility for ALL types of storage needs and, the overall price/unit size selection helped in deciding various storage options as; other Public/Private Storage facilities charge far more fees/pricing for the same type of storage needs a customer may need.
Recommended: Yes
Claudia Meza
May 21, 2019
Friendly
Friendly, helpful staff, we are very satisfied with everything
Recommended: Yes
Mercedes Ingaro
Jan 02, 2019
I've only been using your facility for...
I've only been using your facility for less than a week. So far the experience has been very positive.
Recommended: Yes
jm
Nov 13, 2018
The hidden fees and prices are...
The hidden fees and prices are misleading - essentially got told online I would pay $1 for the first month and then after signing up, I get a $24 administration fee, and then after showing up in person, I am told about insurance + lock cost, etc. and ended up paying about $60 for move-in.
Recommended: Yes
Alan Stander
Sep 11, 2018
The assistant who helped me was...
The assistant who helped me was fantastic!
Recommended: Yes
Benjamin Arnoux
May 22, 2018
My experience with PS was successful...
My experience with PS was successful they are available, happy to help and the storage is safe.
Recommended: Yes
Leticia Terry
May 02, 2018
I would like to thank the property manager
I would like to thank the property manager Osiris, She was very fast and helpful on a very stressful moving day. Was able to purchase last minute moving supplies at discounted price, received the unit on the first floor as requested. Will definitely refer to family and friends.
Recommended: Yes
Gene Elvine
Apr 30, 2018
The sales representatives were...
The sales representatives were extremely helpful and insightful
Recommended: Yes
Caridad Gutierrez
Apr 04, 2018
Wonderful customer service
Wonderful customer service
Recommended: Yes
Ari Kalmi
Mar 26, 2018
Great service and very clean facility
Great service and very clean facility
Recommended: Yes
Pablo Martinez
Mar 01, 2018
Very clean unit and service impeccable
Very clean unit and service impeccable. I wish they had more hours in the afternoon.
Recommended: Yes
Isabelle
Feb 23, 2018
great place overall
great place overall professional staff, place super clean feels safe I do not give a 5 stars rating because the opening hours are a bit limited. (at my previous storage, the access to my unit was 5am to 9pm)
Recommended: Yes
Sandra Monrroy
Nov 20, 2017
When I rent my unit
When I rent my unit, there was some items inside and it wasn't remove. I had to remove those items from inside the unit. Days passed on and it's still next to unit those items and yet nobody has cleaned it up.
Recommended: Yes
Elicar Falcon
Oct 16, 2017
Best experience
Best experience, great people, everything went so smooth and fast.
Recommended: Yes
Michael Allen
Sep 01, 2017
Store 00110 Nick the manager very professional individual. Enjoyed my stay at the storage and will return. Thanks to Nick and his team.
Recommended: Yes
SJ
Aug 06, 2017
i think the place is great for the most ...
i think the place is great for the most part. it does get a bit busy there. And feel with the amount of staff, they need to help direct traffic and how and where people should park certain vehicles especially since the parking lot is very small. Also not allow the holding of elevators as it ties up all of them.
Recommended: Yes
Genice Silva
Jul 28, 2017
Store 5 star
It's cleaned , attendant very helpful, good location!
Recommended: Yes
EZGI ENDAM
Apr 05, 2017
I am absolutely floored by the kindness and professionalism of the staff here, especially the store manager, Nick. He has been bending over backwards for us to make sure that we have an easy move-in. The moving company that we hired was trying to charge us an extra $300 to carry our furniture to our unit, which was towards the back. Nick heard this and did whatever he had to do to so that we wouldn't get charged the extra fee. He treated our problems as if they were his own. The support of Nick and his staff completely made our move easy, I'm happy knowing that my valuables are stored at this brand new location with such a caring staff. 5 stars and then some.
Recommended: Yes
Chantelle Fortuna
Apr 01, 2017
Service was excellent and quick. Facility was clean. The store manager, Nicholas, was very helpful and provided useful information about my questions.
Recommended: Yes
Ana Aybar
Mar 22, 2017
I absolutely love this location everyone here treated me so good I will highly recommend you guys to all my friends. Thank you for making my day so great.
Recommended: Yes
Sergio Rodriguez
Jan 10, 2017
Great location, friendly staff
This is one of the best places I've stored at, clean, convenient, friendly staff
Recommended: Yes
Sterlin Michel
Oct 04, 2016
great!
Great customer service from lady, she was very helpful, she ask questions to uncover needs.
Recommended: Yes
