Sarah Watson
Jul 05, 2023
A+++ Experience
Had a wonderful experience at Atlantic Self Storage off of Sunbeam. The office manager took great care of us and had such a pleasant spirit. She was in the middle of dealing with an unfortunate crisis while dealing with multiple customers at the same time. She was made for multi-tasking! Her efforts were very commendable. And the property manager jumped in right away to help how he could. The property is excellently maintained and I am very pleased with the cleanliness, customer service and prices! Thank you!
Recommended: Yes
Jessie
Jun 11, 2023
Fast and easy
Check in was easy. Front desk lady was sweet.
Recommended: Yes
Adrianne
Sep 15, 2021
Great find
I’m glad we were able to find this location.
Recommended: Yes
Adrianne
Sep 13, 2021
Great experience, quick and easy sign up
My husband and I were able to view our unit and purchase out storage unit in a short amount of time. We will be using Atlantic storage again in the future as well.
Recommended: Yes
J. S. Krebs
Jul 08, 2021
Customer Service
When I checked in, the representative was very friendly and helpful. She answered all of my questions and showed us to the storage unit.
Recommended: Yes
Allen Johnson
May 20, 2020
Friendly Manager Joe and staff
The manager Joe Is amazing and always accommodating to any concerns.
Recommended: Yes
JOYCE
Mar 11, 2020
Great customer service
Everything a nice and smooth process to move stuff into storage. Office staff (Cathy) very knowledgable. Customer service is great.
Recommended: Yes
WIlliam
Feb 04, 2018
The Guy at the counter 8 year vet was awesome with me and the other guest
Great experience from the phone call to the site visit.
Recommended: Yes
Kody
May 29, 2017
Service is awesome
The indoor part of the facility is a little tight with large items and I'm not a huge fan of the 5 ft doors into the units. The elevator is center ally located but there is only one. The service makes up for much of the unconvinced of the design. Joe is awesome. Very kind, helpful, and just.
Recommended: Yes
LaQuasha Bailey
Apr 20, 2017
Wonderful assitance
The unit size was great and the attendant made sure that everything that was included with the unit was in place.
Recommended: Yes
Walter
Oct 01, 2016
Super nice people and a super easy process!
Joe and his staff were very accomodating and the process was smooth and simple!
Recommended: Yes
Gerri
Jul 16, 2016
Great customer service and facility.
So glad I chose this location. From the moment I called to visiting the facility the staff could not have been more helpful and friendly. Very reasonable rates and easily accessible.
Recommended: Yes
Celeste Barrett
May 23, 2016
Fantastic experience!
Excellent customer service. Very accommodating!
Recommended: Yes
florence
Feb 18, 2016
Extremely nice yet professional, would highly recommend
Recommended: Yes
aaron
Sep 10, 2015
great service and people!
Great service and people that are willing to work with you and make your experience great. Ty
Recommended: Yes
Amy
Aug 26, 2015
A+++ Customer Service
The owners, Joe and Lucy, are truly amazing. I had just moved to town and initially went with one of their competitors. From the first phone call, the competitors really rubbed us the wrong way. We went ahead and leased with them, but we left feeling so displeased with the pricing, amenities, and customer service. As it turned out, our facility we were leasing wasn't large enough for our needs, so we decided to look for a change of venue. From the very first (and prompt) phone call from Lucy, I knew Atlantic Storage on Sunbeam Rd was the place for us. Both she and Joe were very welcoming, up-front and honest and thorough in the details. They made me feel like part of their family, and that was such a good feeling as a stranger in a new, strange place. I would recommend them a million times over!
Recommended: Yes
Nancy
Jul 22, 2015
The owners were extremely efficient and friendly
Just wish the storage room had a light in it.
Recommended: Yes
Christine
Jul 22, 2015
The owners were wonderful and very informative. They were a true pleasure to deal with. I would highly recommend them to anyone.
Recommended: Yes
Christy
Jul 20, 2015
Safe location nice facilities
Safe nice facilities great staff'
Recommended: Yes
robert
Jul 08, 2015
Very nice and welcoming experience
From the time I arrived, I felt like I was a vip of some sort, everyone was so nice and welcoming thru the entire setup.
Recommended: Yes
PLK
Jul 01, 2015
great staff and price but dated facilities
Everything is great but storage unit is old with low ceilings.
Recommended: Yes
Aileen
Jun 24, 2015
Highly recommend
Excellent, fast and friendly service!
Recommended: Yes
浩步
Jun 13, 2015
great company
great customer service. front office was helpful and friendly. for the size, best rate in Jacksonville. location was clean and well maintain.
Recommended: Yes
Rebecca
Jun 04, 2015
Quick and great service.
Recommended: Yes
Greg Undercoffer
Mar 14, 2015
They took great care of my reservation, took me to make sure it was suitable.
The staff was friendly and did their best to meet my needs. Explained everything and made sure my code was working correctly. I highly recommend Atlantic Self Starage, Sunbeam, JAX FL
Recommended: Yes
Joe
Dec 09, 2014
Your people were Great!
Recommended: Yes
John
Nov 10, 2014
Joe and his Wife were very friendly and helpful we were very happy with them and with the facility.They went above and beyond and were extremely helpful great people and very personable.
Recommended: Yes
Nancy
Aug 05, 2014
Wonderful! Excellent service. The best!
Recommended: Yes
Anna
Jul 31, 2014
One of the best units I have rented in a long time. Very clean facility and friendly staff.
Recommended: Yes
Eddie
Jul 01, 2014
Beyound my expections
Recommended: Yes
kat
Jun 17, 2014
Recommended: Yes
