Atlantic Self Storage - Durbin

Clean

Storage area is clean, secure place, quiet and you can access it 24/7

Recommended: Yes

Pleased to store my things here.

Having to store things in a unit is an unfortunate expense but Atlantic Storage at Durbin makes it as painless as possible. A helpful, friendly staff and clean facility are always a plus.

Recommended: Yes

Great customer service

Great customer service experience, place is clean

Recommended: Yes

If it’s conveniently located near them

Very nice storage unit, but VERY VERY expensive!!! I will have to look for a more affordable unit soon

Recommended: Yes

Overall okay

We’ve had our storage since February and the only disappointment I have is having our rate increased out of the blue. I thought we had an agreed upon contracted rate.

Recommended: Yes

Great staff

I would easily recommend. The staff, are amazing and I don’t say that lightly! They really are (Moe and Megan). The only issue I have is the rates keep going up!

Recommended: Yes

Expensive to store items

I don't understand what over head is increasing for a storage facilities other then a minimal labor cost that would be spread over hundreds of units per month.

Recommended: No

Good storage facility, however, my hallway is not climate controlled.

The hallway where my unit is located has a broken a/c unit. On hot days the temperature has been 88-89 and very uncomfortable. We were told several weeks ago that the unit was being replaced. Now we're being told the unit is coming from China and won't be available for some time. We've been customers of Atlantic Self Storage for some time now and the the climate control has never been right. It's upsetting that we're paying for climate control, but the hallway feels like the heat is on full time. If you open the hallway door to the left or right, the temperature is very comfortable and the way it should be. I feel it would be a sign of good faith for Atlantic Self Storage to offer a discount for the especially hot months of August and September and until the a/c unit is fully operational. The discount could be a dollar-off amount the rent or a complete refund for the months of August and September. I understand that the contract lists 85 degrees as the acceptable high. Kindly visit my hallway on an afternoon when the sun is out and see for yourselves.

Recommended: Yes

Overpriced

I think units are overpriced!

Recommended: Yes

Price increase is ridiculous.

The price for my unit has gone up twice in one year. I think that is ridiculous.

Recommended: Yes

best place I ever stored

Convenient location, professional and friendly managers.

Recommended: Yes

Overall satisfied

Clean, convenient, safe… only complaint is they just increased prices

Recommended: Yes

Rising costs for the units

I have been renting there for many years and was very satisfied but for the past 3 yrs or so, the prices have been going up and all of a sudden they are raising the price every 6 months now. I understand raising prices every 2 years or so but when it is $20-$30 more every six months is outrageous

Recommended: No

Rates rise to frequently and by unreasonable amounts.

My rate has increased 50% in the few years that I’ve had the unit.

Recommended: Yes

Helpful and friendly service from day one.

Courteous, friendly and helpful staff. Very clean establishment. Would certainly recommend Atlantic to friends and would certainly use this facility again.

Recommended: Yes

Great place and people but prices too high.

Super nice people and property is always very clean.

Recommended: Yes

Best Self Storage I’ve ever rented!

And I’ve rented quite a few! The owners are great to work with; it’s one of cleanest, most well-kept facilities I’ve ever used and the rates are great! Also...they have carts for their customers. It’s been a few years since I needed a storage unit, but none of the other facilities I’ve rented from had those.

Recommended: Yes

Friendly, clean, easy to use

Day 1 and 2 moving in was easier than I thought. The management was friendly and helpful. Would recommend this storage facility!

Recommended: Yes

Best customer service anywhere

The staff is super friendly and helpful. I forgot to bring in a pair of glasses for the documents. They offered me theirs. Best customer service anywhere.

Recommended: Yes

Great service!

The manager on duty was awesome help! Attitude was helpful, and carried up a latter for us to use.

Recommended: Yes

Experience went well, I was lead to believe that my Triple A (AAA) card would be of help online, but when arrived it did not give me any additional discount, the manager(s) were very helpful, very efficient, the location was the closest to my home, it was clean. of course I thought price was a little high for such a small space.

Recommended: Yes

Atlantic Self Storage is very friendly and easy to work with.

Recommended: Yes

great customer service- (Scott and Heather)

would recommend to anyone, of course I would always like the price to be less. Very clean, great customer service !!

Recommended: Yes

Best in Jacksonville.

They are always so friendly and welcoming.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Nice service

Enjoyed the ease of finding the right storage facility. Sparef out made it possible.

Recommended: Yes

Best storage facility around.

Top notch facility. Loanne is great! Clean and neat.

Recommended: Yes

Sarah was extremely helpful with pricing, comparing different locations from first phone call through signing lease.

Recommended: Yes

Excellent, have been here for a yr. could'nt be better.

Recommended: Yes

Wonderful! Great customer service.

Recommended: Yes

very good

Recommended: Yes

Love this place!

Recommended: Yes

Loann was very accommodating and nice. The facility is very clean.

I would recommend this facility to anyone.

Recommended: Yes