Jan 05, 2021
I had an issue that only the District Manager could handle. Zachary Thank you so much for your excellent customer service!
Oct 26, 2020
Great Customer Service at Public Storage
Hi and to whom it may concern:
My storage unit is located at 732 Cedar Ridge Drive. I had the pleasure of working with Joshua and Stormie. They were both so very nice to me. I was in and out in a matter of minutes. They explained everything to me in a kind and courteous way. I had rented with them about a year and a half ago, and Stormi was still there. Such a rare occurrence. Customer Service exemplary!
Apr 21, 2020
Stormi was great and explained...
Stormi was great and explained everything well. Also was very professional and quick.
Nov 25, 2019
Everyone was nice but the only thing...
Everyone was nice but the only thing that kept it from perfect was that the 19.99 was not explain or mentation to me until i saw it on receipt after i paid.
Jul 01, 2019
Jun 21, 2019
They are so friendly and they are very...
They are so friendly and they are very helpful. They explain everything step by step and I was able to get my storage for 1 dollar the first month.
Jun 04, 2019
Well I haven't used your facility to...
Well I haven't used your facility to yet I just signed up the people were very conscientious willing to answer all my questions very friendly courteous knowledgeable I hope I have the same experience when I store my things with y'all thank you
Apr 18, 2019
It was very good service
It was very good service
Aug 28, 2018
So bad I got locked out of my own...
So bad I got locked out of my own storage due to miscommunication had to pay extra fees on my uhual and to my landlord
Jun 08, 2018
May 30, 2018
No problems with the move manager and...
No problems with the move manager and worker were really good
May 22, 2018
Brittany was such great help
Brittany was such a great help. She showed great knowledge of merchandise and property.
Arthur Stanley Ill
May 02, 2018
Friendly personnel, price very affordable security good and great location
Lisa Jeanne Simpson
Oct 23, 2017
Customer service was fantastic
Customer service was fantastic. Stacey was such a great help.
Sep 18, 2017
The experience was great
The experience was great. The office personal were very kind and helpful. They had patience with me because i couldn't made up my mind which unit would be best for me and they even helped me save money by assuring me that i didn't need a larger unit.
Jul 06, 2017
Easy process; Exceptional customer service!
Jun 22, 2017
First month is a buck! Plus have the coolest gate.. called to remind when bill was due ..
Jun 03, 2017
Ms.Francis was very helpful with my move in experience and was very nice ,with great coustmer service. Best storage place !
Jun 01, 2017
Stacy and friendly and she even gave me a pen! Great customer service
May 30, 2017
Great experience. No complaints here. Security measures are great and the prices are too!
May 28, 2017
Great property nice people Ms.Stacy and Cecilia had not been to property in a while perry helpful ladies
Apr 23, 2017
The young lady Cecilia was very polite and very helpful with all my storage needs! Definitely made my moving experience a lot easier for me(: thank you, Cecilia! Would highly recommend this location to anyone looking to store??????????
Mar 08, 2017
All around good storage services
The location is clean, well staffed and maintained, and the customer service is excellent. There are miscellaneous add-on charges upon signup that are annoying but all storage facilities have them so, bottom line, their pricing is competitive. The big difference is in their level of customer service and support. They are excellent and I will happily recommend them.
Jan 19, 2017
Public Storage Review
I am very pleased with my experience with public storage. The on-site manager and staff are very courteous, respectful, kind, and funny. My experience was as though I have known them for years. The facility was clean and protected. The price for the storage was a great deal. Thanks, Jeanette
Jan 17, 2017
Sep 06, 2016
Quick, fast and easy. Just what I needed in the time of chaos. The $1 first month really helped me. I just wish they would of told me the fees at the time of reservation (online). Other then that the lady was very nice and made a part of a hard day easy. I also loved the fact they show you the been and explain thoroughly how to open each gate and door
Aug 29, 2016
This site has great hours.
May 04, 2016
I was well pleased with how easy the transition was for me to make a reservation for a storage unit and once getting to the location to check out the unit was even more of a smooth transition. The assistance from the agent on site and information that she provided about my unit and other things that I needed to know was very helpful.
Apr 19, 2016
Service that makes you smile
From the moment I entered service was provided with a smile. I enjoyed neeting the friendky outgoing staff who was there every step of the way. The staff made me comfortable and felt as if I had known them forever. I was encourage anyone I know or whomever is looking for a storage unit to look no further, Public Storage is the place to go.
Mar 23, 2016
Should you need a storage unit in Duncanville, Texas, I recommend you go see Lasonya at Public Storage. She was amazing...friendly and professional and very considerate of your time!!!
Dec 16, 2014
The space that I rented is fine. What I don't particularly care for is the access gate. I think that its crazy for you to have to get out of your car to enter your code, the keypad is too far from the drivers window, and its also crazy to have to enter your code again to leave the premises, you should be able to approach the gate and it will open for you when leaving. I was very unhappy about the unprofessional staff (Shenequa). I was at the Cedar Ridge public storage on December 7. I was in my vehicle about to leave the area when Shenequa arrived on the golf cart with a perspective client. She then proceeded to park in front of me blocking me in without any courtesy of moving over so I could pass by. I then blew my horn to get her attention as she was standing in front of my vehicle, she looked in my direction and continue to talk to the client for a few seconds before getting back in the cart to leave. Her behavior is unexceptable and I considered taking all of my things out of storage and closing my account that same day. I recommend that you seek professional people to work in your establishment, as of today I'm still considering moving my things somewhere else.