May 30, 2019
Great check-in experience, very friendly
The manager at the counter was very thorough and professional, and the other guy that showed me the unit was very detailed and friendly. It definitely feels like my stuff is safe here! Alarms on every single unit.
Jan 31, 2019
Quick and easy
This was my first time using a storage facility and the price and customer service were excellent. I was able to move my stuff in right away.
Aug 31, 2018
It is perfect!
Terrific service & facility - Than You for making my move so easy.
May 22, 2018
When moving in they were super friendly and explained the whole process. I felt very comfortable.
May 15, 2018
I am pleased with my experience thus far with the facility.
Jun 20, 2017
Very nice facility, would definitly recommend to others.
Manager very nice, and helpful. Overall; very good facility.
Mar 03, 2017
Reasonable prices. Confusing layout.
Good price. Good move in deals. High security. Good customer service.
Mar 03, 2017
Reasonable prices. Confusing layout.
Great customer service. Amazing security. Strict rules if you accidentally set your alarm off or something. Reasonable price. I was a little bummed i spun the wheel landed on chocolate ð« and they gave me a zero calorie vitamin water drink instead full of aspartame when I'm pregnant and can't even really be drinking that stuff. Very confusing layout if you end up upstairs the wrong building the numbers are all the same. Awesome free move in service for 30min. And use of uhall free for 20 miles is pretty legit.
Jan 30, 2017
Very easy, very polite
E v e r y t h I n g W e n t. V e r y. S m o o t h l y, n o. P r o b l e m s . G r e a t. R a t e s.
Sep 27, 2016
Excellent Experience! Highly Recommend!!
The owner is exceptionally friendly and extremely helpful. The facility is very clean, very well managed and completely safe. I highly recommend storing your treasured items at Saf Keep Self Storage!
Aug 29, 2016
Professional and friendly staff
Renting a storage space and beginning to use it was made much easier by the courteous and friendly staff.
Mar 02, 2016
So far so good im happy. I like that there open a bit later, I really needed that
Feb 25, 2016
Fantastic Customer Service
Was greeted with friendliness. Was driven to the unit to see it. People were so friendly. Even won a candy bar on their wheel of fortune. Price was good too.
Feb 04, 2016
Oct 03, 2015
Friendly helpful service
Apr 29, 2015
Friendly & clean!
Well managed, clean facility. Very kind employees. One time move in truck rental for free! I recommend Saf Keep Self Storage!
Mar 12, 2015
Feb 19, 2015
The employees were all kind and professional. The truck service and deals were such awesome features. Not to mention the free coffee and mugs in the lobby. It's been a great experience!
Dec 23, 2014
Staff was very helpful and efficient.
Dec 15, 2014
Very friendly, helpful and knowledgeable staff.
Thank you Jacquie and Ciro for a great customer service experience and being very helpful at Saf Keep Storage in Del Rey, California.
Dec 07, 2014
Sep 06, 2014
Very professional and attentive staff
We recently rented a storage unit to begin storing items for our upcoming move to the Monterey Peninsula.
Jacqueline was very helpful and attentive to our needs. The attendant (sorry forgot his name? ) was very helpful as well.
Cheryl Tamburri, Benicia, CA
May 17, 2014
Safe, Clean and Competitive
Was a little nervous to rent a storage unit sight unseen, but college daughter needed storage to transition out of her Dorm in May to a campus apartment in August. She had to sign the contract, Mom pay for it. I didn't want her signing anything until I reviewed terms. The site manager had no problem faxing a copy of the agreement to look at - standard wording - OK. My only issue was the necessity of buying personal property insurance on her possessions through them. As a college student with our home still her primary residence she is insured under our Homeowner's - as is her personal property off premises. They required HER shown as Named Insured on the policy - ridiculous since she doesn't own OUR home, but is a covered insured on our policy - we had no choice but to cough up the extra 12 bux a month. Clear money grab, but whatever. In exchange for a 3 month contract we received one month free, pro-rated over the 3 month rental period, which saved money in the long run. Moving her things into Saf-Keep yesterday I was pleased with the condition and security of the premises - easy accessibility, no clutter, no 'smell' in building hallways - the unit was very tall adding extra space to the 6x12 dimension of the unit. Staff is professional and friendly, the facility is ain nice, safe area. I give them 2 thumbs up.
Apr 27, 2014
Feb 20, 2014
Staff Was very friendly and helpful. Place is clean, secure, with lots of drive up units. LOVE IT>
The registration and sign up process went smooth, and professional, and the staff very nice and helpful. I like the many payment options. I chose automatic debiting of my credit card so that I wouldnt have to worry about remembering to pay each month.
My only complaint would be that when you are price checking on the site, and even when you call, you are not told about the 9.00 a month alarm fee. You don't have the option to opt out of it, so they might as well add it to the unit price and say a unit is 79.00 a month, instead of saying the unit is 70.00 a month and then when you go to move in, you find out it's actually 79.00 a month, becuz of the alarm fee. I appreciate the alarm, and Ill pay the fee. It's just misleading to say the unit is 70.00 a month.
My unit is a drive up and load in unit, it's just what I wanted. The place in general is well lit, well cared for, gated, and they asked if there was anything they could do to help, including helping to unload things into the unit.
May 07, 2013
It was a positive experience .