Mar 04, 2019
Service was quick and easy. All of my questions were answered and the staff was very friendly.
Mar 18, 2017
There needs to be more room to drive through
Mar 08, 2017
it was a nice storage space but it was hard to get my pick up truck around the corner because of the cars and trucks parked along the side. they need to be moved in their space
Mar 03, 2017
Low Budget Option
I picked this place for the price. While the customer service I received through corporate was delightful, my experience at the actual location was a little lacking. The woman working there did take the time to fill out my paperwork before I got there, which made my visit speedy and easy. However, I was promised that the space would be cleaned before my move in date. To my surprise, the space was still full of leaves and spiders when my movers and I arrived. Figuring she had forgotten, I went looking for a broom, but could not find her or anyone else working there. I had purchase a lock through the facility, but when I went to lock it after I finished moving in, I found that it was an extremely poor fit. Looking around, all the other units had a different type of latch than mine. Basically, it feels like they gave me the lemon unit.
There is no climate control at this location, and things are a little shabby, but I will say that it seems like a safe enough place. I mean, I picked the cheapest place I could find, so you can't expect the world. Just no that you get what you pay for, and this is a good option if your budget is tight and you're not looking to store valuable things through the hot Georgia summer.
Jan 24, 2017
A chaotic first experience
The customer service center in Colorado is very helpful but the location itself isn't
Apr 21, 2016
Quick and speedy
Extremely convenient search. Accurate rates. User friendly site. Excellent customer service and follow up. Thanks!!
Apr 19, 2016
Apr 18, 2016
Very pleasant and I received great service
Oct 05, 2015
Cellethia is absolutely the best! professional genuine caring pleasure to deal with
Totally unexpected gem named Cellethia took care of me when i stopped in . Polite knowlegeable genuine and knowledgeable with that lil spark showing she loves what she does and helping customers above and beyond your typical cust service reps. Ive never been treatedbetter anywhere and cant say enough good about her and this place. Awesome 5 stars
Sep 26, 2015
Easy to narrow exactly what I was in need of.
Storage was close by. Customer service was A-1. It to less than 30 minutes to get my storage unit I reserve from Sparefoot.com . I would most definitely refer my friends and family.
Sep 14, 2015
Your rep was very attentative to my needs. She moved me to a new storage space because the one I was rented had water in it. She also was able to upgrade my space because the unit that I reserved had been rented. My overall experience was great.
Jul 28, 2015
Great service and price
Very nice, served our needs well.
Jul 27, 2015
Decent, secure, affordable storage space close to East Atlanta!
I found this space online thru Sparefoot and was pleased not only with the proximity to the east side of Atlanta, but also the price and customer service. Unlike other overpriced intown storage options, this one was actually a little larger than the advertised dimension. I was supposed to receive a $20 rebate, but never found the email link to do so. I would rent again in a heartbeat!
Jul 21, 2015
There to make your life easier!
The day of my move-in I had an issue with my code because I had just done it 10 minutes before on the phone with the customer service rep. The manager came out (it was 9:30pm) and help me and even at that hour showed me how everything worked. They were super accommodating!
Jul 02, 2015
I have the paperwork I just needed to send it to you guys I just needed a vehicle to come but is there any way I can fill it out online to get the in fo faster .
Jun 28, 2015
They helped me when I was in need with no questions
Loved and still.loving it lol may have gotten a bigger one but this will work
Jun 07, 2015
great customer service
The manager was very helpful. She has great customer service. The unit was clean and ready for me to.move in. I can access my unit anytime I need to. They have security at night so that makes me feel secure.
Jun 06, 2015
Very clean and well maintained property
My overall experience has been very good! I was actually impressed how clean the unit was, not having rented a storage unit before i pictured a smelly room or something and had come prepared to clean it out before I put anything in it, however it was nothing like I imagined - Thank God! I am glad of the decision to rent here.
May 26, 2015
Great service, it was very easy and fast and affordable.
She was very helpful and handled my move in very quickly. I would recommend to others.
Apr 25, 2015
I was greeted by a lady who had a wonderful personality and gleamed with peace in which made my total experience more pleasant.
I really appreciate her patience and taking the time out to explain things in detail to me.
A-1 customer service, Ms. Terri !!!
Dr. A. Robinson
USN- PSP-V (C-NC)
Apr 09, 2015
Overall good experience
Mar 31, 2015
emergency situtation, excellent experience, recommend
customer service= excellent, clean, secure, yes will recommend, thank you
Mar 31, 2015
Excellent value anc customer service, thanks
i would have given 5 stars but for a roach in my unit 308... thanks
Dec 21, 2014
Sylvia was has the best customer service ever
She answer all my questions with confidence and flawless execution.....God sent me there because move in was flawless.....due to her dedication and patience
Sep 11, 2014
The receptionist on duty when I moved into the facility worked with me to find a clean unit I felt comfortable moving my things into, and tried to help me save money. The service was excellent and the facilities on par. I would recommend this storage facility.
Jul 12, 2014
Good place to store
Staff was courteous and I am close to the facility. Clean good place to put things in storage.
Oct 02, 2013
Quick, easy and efficent
Oct 08, 2012
Staff very welcoming and hospitable, great price
When I arrived I was greeted by the very friendly and courteous staff. Everything was explained in detail and I toured the property and was able to compare between two units to get the best fit for what I would be storing. I felt it to be very safe and secure. I have even gone back several times after storing my items and everything is intact. They have alot of regular customers that utilize Colonial Storage and come to their storage units on a regular basis, so I know it must be safe and secure.