Cris
Jan 20, 2024
Easy move in
Customer Service Tyrone was very helpful and professional. Made paid work very easy
Recommended: Yes
Ygor
Aug 03, 2021
This is the best storege I used.
An excellent safe clean place with all the necessary information and a great and fast service.
Recommended: Yes
Louise Perruzza
Mar 08, 2021
Great experience
Clean, secure, safe. Christina was very helpful. Priced right. In all an excellent experience
Recommended: Yes
Eric
Dec 12, 2020
The access code I was given didn't work.
I reserved online and got an access code to the facility, but it didn't work. I got there shortly before the office closed for the day. Luckily the servicewoman was there and she gave me a different code that worked. If she hadn't been there, I wouldn't have been able to get in. She was very helpful
Recommended: Yes
James
Mar 27, 2020
Absolutely
Absolutely Safe and secure very convenient well lit with lights inside the unit
Recommended: Yes
Joanna
Feb 17, 2020
Friendly
Friendly and helpful
Explained the whole process did not rush me at all
Recommended: Yes
Alfred Hunt
Jan 13, 2020
Efficient and clean with very...
Efficient and clean with very accommodating staff.
Recommended: Yes
Dan
Nov 19, 2019
Christina in Danbury
Christina in Danbury, CT is an amazing asset to Public Storage. She is very professional, helpful and kind. She made the entire transaction so seamless and was very helpful. I really appreciate her help and because of her, would never consider another storage facility in the area.
Recommended: Yes
Terry Lyman
Nov 12, 2019
The people who work there are great ??
The people who work there are great ??
Recommended: Yes
Timothy Dunne
Jul 08, 2019
They run a tight ship
They run a tight ship, very clean and secure facility. They could use a few more trolley's at the Danbury, Ct. facility. Hey Nobody's perfect, but the do a great job at the Danbury faciilty.
Recommended: Yes
Glen Lagerstrom
Jun 25, 2019
EXCELLENT facility in Danbury CT
EXCELLENT facility in Danbury CT! Clean, secure, and helpful - the staff is great!
Recommended: Yes
M Douglas
Jun 04, 2019
Great experience
Great experience, great staff
Recommended: Yes
Dennis B
Mar 26, 2019
a very clean place with great security...
a very clean place with great security and friendly service.
Recommended: Yes
Ethan Smith
Mar 09, 2019
Simple and fast.
Simple and fast.
Recommended: Yes
Michael Bierce
Feb 28, 2019
Called from Nashville TN to the Danbury...
Called from Nashville TN to the Danbury CT Public Storage reserved a unit for my hole house. The lady from Danbury called me several times on my way up to check in and make sure we were going to arrive on time. We arived on time and got settled into our unit fast with the help of local dalancy street movers. All in all the hole experience was fast and easy.
Recommended: Yes
Bonni Hollon
Nov 13, 2018
Excellent
Excellent experience. Christina was the rep that handled everything and made it a pleasant experience for me.
Recommended: Yes
Bj Spiel
Oct 11, 2017
I have been storing at this Facility for years. I have received great customer service from Eileen Suzanne and Christina. The facility is clean and well lit I have no billing issues, Auto pay is a great way to go. Jessica the DM runs a ship shape operation. I feel safe being here at my unit as a single woman . All employees are very helpful.
Recommended: Yes
Genevieve Thornton
Sep 28, 2017
This property has the most wonderful customer service; Suzanne, in particular, could not have been more helpful when I needed help with my account or box purchases!
Recommended: Yes
Sally Armstrong
Sep 26, 2017
Great facility I came to see storage for my mother and the ladies in the office are outstanding and helpful. I will definitely be back in January.
Recommended: Yes
Barbara Ustin
Aug 24, 2017
This is an excellent facility
This is an excellent facility! All of the common areas are kept very clean. The Staff is professional, courteous and always helpful. Thank you!!!
Recommended: Yes
Edward Textil
Aug 18, 2017
Came here to this location. I had 24 hrs before turning over my house to the new owners and moving down south. I had extra stuff and had no where to put it. Called mill plain public storage and the girls. Christina and Suzanne were fantastic. They adhered to my every need and got me moved in to two units. These girls new I was under a lot of pressure and the made every step easy. Thank you to both of these ladies. Great professional employees. I would recommend this storage 10/10 times before anywhere else!!!!!
Recommended: Yes
Lance Cook
Jul 04, 2017
Suzanne is simply the best Public Storage associate that I have had the pleasure of working with. She is always ready to listen and work with you on any issue that may arise. I can honestly say that I am a Public Storage user for the past 4 and 1/2 years because of her outstanding customer service. Public Storage runs a greats storage operation!
Recommended: Yes
Joan
Apr 19, 2017
This is an excellent company, but.........
This is an excellent company... They make paying your bill very easy and the website is excellent. The only reservation I have, and why I gave it only 4 stars is that the phone service is terrible. There is absolutely no way to speak to an agent... They have a million different numbers, and when you call, you always get the same automation... Very, very rarely are you connected to anyone. It just tells you to leave your name and number. Terrible way to do business. Other than that, I have no complaints about the company at all... Their storage space is excellent and I certainly would recommend them... I only wish they would try to make themselves more accessible...
Recommended: Yes
Christopher Boyts
Aug 09, 2016
Top notch
Great staff. Very helpful. Clean location and easy access. Very well protected too.
Recommended: Yes
Denise M.
Nov 11, 2015
Excellent Service, Great Security
This was my first time needing a storage unit, and the process was extremely easy between the web site and the staff at the Danbury location. On moving day, I arrived and Eileen was extremely pleasant, helpful and reassuring. I was a bit overwhelmed by it all but she couldn't have made it any easier for me. Overall an extremely positive experience :)
Recommended: Yes
Kelly
Jan 15, 2015
A Great Storage Facility!
Public Storage offers a variety of units, in a CLEAN & SECURED space! With the online price- it's a great deal! Ask for Reggie! He has patience and will explain everything! =)
Recommended: Yes
Robert Johnson
Feb 27, 2014
Expensive, but very good service and facilities
I've rented units at PS for almost two years. I've been consistently pleased with the facilities: clean, safe, and secure. The management and customer service have been flawless, despite some turnover of staff. Overall, a very positive experience. I have only one complaint and one suggestion: the monthly prices seem very high, and I think they should provide more hand trucks. If the prices were any higher, I would look elsewhere. On busy weekend days, I have to search for one of the only 4 hand trucks provided.
Recommended: Yes
Janet Ross
Feb 26, 2014
Clean and Helpful Staff wins out every time.
Manager and staff very helpful no matter what we needed. The units we rented were very clean and easy to get to. Entry onto the site was easy and being well lit was great.
Recommended: Yes
