Marcelo
Sep 13, 2023
Close distance, affordable, great customer service
Great customer service, affordable, and secured
Recommended: Yes
Lin Gillespie
Aug 31, 2023
This is the cleanest and best maintained of the Public Storage locations
Lorrain is delightful! She is a very hard worker and if anything needs to be fixed she will have it done asap. She is businesslike but also sweet and friendly. More managers should be like her.
Recommended: Yes
Sandra Dunn
Jul 07, 2023
Great service
Loraine was kind, funny, and helpful. Clean facility.
Recommended: Yes
John Smith
Jun 20, 2023
A/C broken and elevator stopped working
Moved things in to a 10X10 “climate controlled” unit. The A/C broken throughout the building and it was showing 88 degrees. I had a 3rd floor unit and about 75% of the way finished unloading my moving truck the elevator quit working. I tried calling the customer service line and even left a message. No one got back with me about the A/C or the elevator. I had to finish carrying everything up 3 flights of stairs in the blazing heat. The experience was less that ideal to say the least.
Recommended: No
Pm
Mar 31, 2023
Good deal
Great facility clean and good customer service
Recommended: Yes
Travis
Nov 12, 2022
Easy checkin process
Everything worked, unit was taller than I expected so that was nice
Recommended: Yes
monica mcbee
Oct 01, 2022
Great facility and good prices
I think this place is awesome and great customer service.
Recommended: Yes
M. McDonald
Jan 14, 2022
Clean Facility
Our moving day was successful.
Recommended: Yes
jennifer hawkins
Dec 23, 2020
Review
Thank you , very convenient!! Great sweet staff !!!
Recommended: Yes
John
Sep 17, 2020
Great Customer Service
Experienced some technical issues when making the reservation. Ritoya was quick to amicably resolve these issues saving me time and money. Thanks Ritoya for your great customer service!
Recommended: Yes
Stephen
May 05, 2020
Friendly front desk and easy access
Checkin was easy and they provided a dolly.
Recommended: Yes
marc de vernon
Mar 30, 2020
First unit had water damage. Got a clean unit eventually.
First unit had water damage. Had to ask a few times to suddenly find an available unit somewhere else.
Recommended: Yes
Brian Byley
Mar 11, 2020
No problem with the service.
No problem with the service.
Recommended: Yes
Carolyn
Mar 09, 2020
Not customer oriented.
When moving we discovered we needed one more smaller unit. Your policy was it could not be added without another $24 fee. Which also caused another $10 credit card fee. We could prorate days of month but found when our ability to move into our new housing in the second of the month we would be required to pay the whole amount for the month. Seems your policy is “gouge the customer. “
Recommended: No
Dallas Steve
Sep 17, 2019
It looks like a good value for the...
It looks like a good value for the price. I haven't been there long enough to give a solid opinion.
Recommended: Yes
Vipul Chauhan
Jun 04, 2019
First time but worked out so well
First time but worked out so well. Happy with intial visit service
Recommended: Yes
Dorothy Parra
Jun 28, 2018
It's an awesome place
It's an awesome place! The only problem I have is, the elevator! It's not working, I need to take some boxes and furniture to my storage place!!!
Recommended: Yes
Dana D
May 27, 2017
Melissa was very nice and efficient, they had available units for the lowest price in town. I also purchased the storage insurance for my own piece of mind.
Recommended: Yes
Ashley Abernathy
May 22, 2017
Melissa was nothing but a great help. She was so easy to talk to & helped me to the best of her capabilities. I appreciate the experience
Recommended: Yes
Debbie Duarte
May 05, 2017
Monica was so understanding and patient with someone who is never done this before. Showed me a couple units explained the insurance, all went very well. Explained about moisture, showed me the different boxes available,I didn't have to ask. Great customer service.
Recommended: Yes
Wesley Walker
Jan 04, 2017
So far so good!
Jasmine did a great job showing me the unit before purchasing to ensure I was getting the right unit. She was very helpful and provided me the info that I needed to get through the rental process quickly. The units were nice, the grounds was free of litter and the interior was clean and odorless.
Recommended: Yes
Wesley Walker
Dec 24, 2016
Jasmine did a great job showing me the unit before purchasing to ensure I was getting the right unit. She was very helpful and provided me the info that I needed to get through the rental process quickly. The units were nice, the grounds was free of litter and the interior was clean and odorless.
Recommended: Yes
Ashley
Jul 20, 2016
Just Moved in a Week ago
I am fairly new to this storage and just moved in about a week ago. So far the experience has been good. The service that was provided was good and very helpful.
Recommended: Yes
Frank Cordero
Jan 06, 2016
My experience so far has been exceptional.
Everyone I have encountered at your company has been outstanding. From Anna at The West Mockingbird store in Dallas to Tonya at the location where I eventually rented at Royal and I35. Both very pleasant and knowledgeable.
Recommended: Yes
