Jun 05, 2020
I haven't seen this kind of storage facility in a long time. Really the best place to store anything, easy access, security and overall cleanliness is outstanding. I would recommend everyone should use Public Storage for their storage needs.
May 04, 2020
Quick easy process
Kelly made the process easy. The unit was easy to get to and clean. I have never rented a unit before but would recommend this place. Thanks!
Apr 22, 2019
I had a great experience with Public...
I had a great experience with Public Storage in Upper Arlington, the staff was knowledgeable and kind. They were able to guide me through the process of getting my unit reserved and auto pay setup. The facilities are super clean and well maintained. The indoor climate controlled units don't have any noticable odor or any signs of pests. I feel confident my belongings will be safe and unharmed for the duration they are secured here.
Apr 12, 2018
Check in process easy
Check in process easy, access is great. Exactly what I needed.
Aug 20, 2017
The facility is clean and dry, and I feel good about leaving my quality furniture there. Jonathan was extremely helpful; he explained everything very patiently and made me feel welcome and appreciated as a customer.
Jul 07, 2017
Excellent customer service. Lisa explained to me everything I needed to know about the unit. She and Dani were very helpful today. Thank you so much Lisa and Dani.
Jun 10, 2017
Lisa provided great customer service. She was friendly, efficient, and happily answered all my questions. She was great to work with!
Jun 05, 2017
Lisa the manager is wonderful and extremely helpful. She always provides great customer service, is very organized and trustworthy.The place/property itself is brand new and very clean. I have rented from this location twice now and and have been very satisfied each time. Would recommend to anyone!
Apr 11, 2017
Good service, try to understand college students' needs
Not very understanding of college student needs, but good deals and customer service nonetheless
Nov 01, 2016
Bait and switch
Told on the phone for climate 10x15 but when I got there, it was for the outside unit. Also, they gave me the wrong unit so I have to go back in to file out more paperwork.
Jun 08, 2016
Lisa was very knowledgeable and nice and helpful in explaining my options and getting the storage space promptly!
Jun 07, 2016
Great People and Great Locations!