Oct 28, 2021
Excellent customer service from Tatyana
Friendly, respectful and efficient customer service and positive attitude on the phone, online and in person by all staff members.
When I checked in at about 5:40 pm on Wednesday, October 27, Tatyana inspected the unit and found problem with the door. She immediately cancelled all previous lease documents, assigned a new unit and quickly issued new lease and insurance documents.
Other staff members were helpful and courteous as well (Eric, Ben).
Jun 02, 2020
Well worth it.
The property manager, Roxanne, we very friendly, helpful and professional. She was able to answer questions and suggest appropriate products. The property itself is clean and well maintained. This is the second time we're renting from here.
Feb 20, 2020
Excellent customer service ð
Very friendly l, very clean, very good location and very affordable. I have used a lot of storage facilities and this is the one I would always recommend
Jul 09, 2019
Steve was great
Steve was great. He made it easy though out the process. Was helpful went I had trouble locking the door.
Apr 16, 2019
Definitely a great price and a...
Definitely a great price and a convenient location. However not prime if you have a box truck or semi, due to the incline at the gate. You may need extra insulation if your garage door seal is worn.
Feb 14, 2019
Awesome location! Super friendly site manager!
Jan 23, 2019
Property manager was incredibly helpful...
Property manager was incredibly helpful and the storage facility was great.
Jan 18, 2019
Exactly what I was looking for thanks
Exactly what I was looking for thanks
Oct 24, 2018
Public Storage makes everything super...
Public Storage makes everything super easy - from reserving the unit, to making online payments, etc. They have some of the best prices for storage units in my area. They have clean and safe facilities. I would highly recommend Public storage to anyone (and I have to quite a few people).
Jun 12, 2018
I was over joyed over my experience, for one the unit rates had gone up after I placed my reservation so they honoured the lower rate and in addition to that the second month is free. The office manager; Roxanne, was super helpful and got me in and out and unpacking my stuff super fast.
Apr 03, 2018
CSprings Public Sotage
Roxanne at the Public Storage in Colorado Springs is phenonomenal. She is really friendly and on top of her game!
Jul 02, 2017
ntal manager was really nice and made it so easy to get set up
Jun 28, 2017
Maggie is laid back, funny, and gets the job done. Made the process of getting a unit very easy. Also a thumbs up to Cindy Proud! She helped answer any questions and get me lined up for an efficient process. These ladies are great!
Jun 13, 2017
Cindy helped me completely and more. She was extremely helpful and kind. Thank you so so much!
Jun 13, 2017
Renee is very helpful and friendly. Great service and a great price. The unit she assigned to me was clean and conveniently located within the property. I've always had a good experience with Public Storage!
Jun 06, 2017
Excellent service. The team at Public Storage worked together well in assisting us with our needs, were pleasant, knowledgeable and very thorough in providing all options available to us.
Mar 31, 2017
Rene is the most helpful person at Public Storage. You get your unit quickly and she answers all of your questions before you even ask them. I have done business at this Hollow Tree Ct location 3 times and Rene is a pleasure to work with. I also like that there is a person on the premises 24 hrs/day.
Mar 14, 2017
Public Storage is the way to go.
Response time online, website, cleanliness of area along with staff were all great. I recommend public storage all day!
Oct 05, 2016
We didn't have any problem getting a storage unit and it is just the right size and easily accessible. Very happy with Public Storage.
Aug 02, 2016
PS is the best.
The entire staff is amazing. They are knowledgeable about their property and other near by properties. Took the time to go through all the size and price options with me and show me the units. They're very friendly and professional and are very quick to solve any issue that might come up. The facility looks very good. It's clean, all the doors and walls are in good shape. The property as a whole and each individual unit are very secure. Price, Location, Ease of Access, Security, and Exceptional Staff are unbeatable in the Colorado Springs area. Renee, Cindy, and Tiffany in particular have been very good to me, going above and beyond to find something that met my needs and budget, and are 3 of the most friendly, understanding, and professional people I've ever met. Thank You Public Storage!
Jul 27, 2016
Courteous and convenient!
The staff was pleasant and accomodating. The process was quick and easy. I would recommend this site to anyone looking for a place to fulfill their storage needs.
Feb 23, 2016
The owner/manager was a horrible. But the girl in the office was absolutely wonderful.
Oct 27, 2015
Friendly customer service; however, a little pricey for the size of the lot.