Mini U Storage - Motor City

914 Motor City Dr
Colorado Springs, CO 80905
187 reviews
AAA Special Offer
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$85.00 - $209.00
Available Units: Show All
10' x 20' Parking Space

Vehicles only, Drive up

50% off the first month's rent! Free Truck rental period, $30 Value.
$99.00

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $85.00

per month
No CC Required
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10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

50% off the first month's rent! Free Truck rental period, $30 Value.
$247.00

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $209.00

per month
No CC Required
Continue
About
• Free Truck rental period with each new unit rental ($30 value), first 50 miles FREE! (Insurance, deposit and fuel are renter's responsibility) Get all the details from the managers.
• Large variety of Inside and Drive Up access units
• Customer service is our #1 PRIORITY!
• Free use of shelving – keep your stuff neat and organized!
• Mini U Storage has friendly and knowledgeable staff that can help you with all of your moving and storage needs. We even sell moving and packing supplies on-site for additional convenience.
• Advertised unit sizes are approximate sizes. Please inspect the unit to be sure the actual size meets your needs.
• Wide aisles to accommodate large moving trucks and semis.
*Proof of property insurance is required at the time of move-in. For your convenience, we offer property insurance on-site.
**Due to high demand we can only guarantee availability for a few days, though we will do everything possible to honor all reservations. Please reserve your unit within 7 days of your storage need. Thanks!
Features
  • Free use of truck (tenant must refuel, $19 truck insurance fee, $[50 miles at no charge] 250 -mile limit)
  • Truck rental available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 5% military discount (active-duty, reserves, veterans)
  • 5% senior discount
AAA Discounts & Rewards Eligibility
AAA Special Offer Stacked
Good news for you AAA members. Mini U Storage - Motor City is giving you a special offer where you can get your first month's rent free (prorated if facility bills on the 1st of every month) plus a $20 Amazon gift card. Mini U Storage - Motor City has 187 reviews with an average score of 4.5 out of 5 stars making it an ideal storage facility to offer this special deal to you. Simply enter your AAA membership number on the online reservation here form or mention that you have a AAA card if calling by phone. For any questions or concerns about using AAA, please visit our AAA Special Offer Terms
4.5 out of 5 stars - based on 187 reviews
Customer Reviews
Sarah Patti Jun 03, 2021

Super clean, compassionate people and understanding

I would recommend this place simply because I was treated like a human being and not a paycheck and that they would determine things based on circumstances and and based on character instead of just based on numbers. Lots of places are like “you’re five minutes late so you’ve got to pay a fee”, but with my experience here that was not the case even when they had every right to charge me being late with there truck. I’m grateful to have been treated with compassion. That’s something companies loose site of sometimes and don’t get me wrong it’s people that can cause that to be that way but never forget there are some of us out there that really tried our best and we should be able to tell the difference. They did and with everything I have been going through I’m very grateful! Good people!

Recommended: Yes

K Jun 02, 2021

Run away

Do not rent from this place. I lost everything I had left because I got behind due to being homeless and not having a car at that time, and they wouldn't even set aside my kids baby pics.

Recommended: No

Beth Turner May 03, 2021

Great Place!

This is the second time I've rented from here, because they are the best! Clean, friendly and fast!

Recommended: Yes

Laura E Apr 01, 2021

Awesome

The management here is outstanding. When we walked in, we were greeted with smiles and felt very welcome. We were taken right away to the unit. My daughter's favorite part was riding on the golf cart. The facility feels very safe and secure. Best prices in town! I would recommend to EVERYONE!

Recommended: Yes

Doyle Cone Mar 27, 2021

Super job

I had a great experience getting setup - fast and professional. Absolutely recommend these storage units. Great deal and great service. Thank you!

Recommended: Yes

Mike Allen Feb 28, 2021

It was a pleasure!

Everything went very smoothly!

Recommended: Yes

Brandie Stanton Jan 28, 2021

Life saver

Very friendly. Great customer service.

Recommended: Yes

M.Williams Jan 17, 2021

Friendliness I haven't seen in years.very outgoing and politely

One word sums it up...... "FANTASTIC"

Recommended: Yes

Adam Vargas Dec 16, 2020

Civilian

Good so far. The unit is as advertised. I have it for a while, so upon my completion of use, I will have a better understanding of the service then.

Recommended: Yes

Francis Fox Aug 31, 2020

Great price

Great prices, clean storage unit, fast service getting set-up! LOVE the free truck for moving too!

Recommended: Yes

Annika Jul 24, 2020

Best Storage Around

I was in a pinch and super stressed, and Public Storage quoted me one thing and then when I got there charged me another. So I ran over to Mini U and they took care of me. Zoey was especially nice and she got me settled and calm and gave us waters as we moved things in. I felt bad because I was all worked up when I got there and was being irrational but Zoey was so professional and just took such good care of me. Super place, great price. Will never go anywhere else.

Recommended: Yes

Annika Darling Jul 22, 2020

Excellent customer service! Great experience.

I needed a place immediately, and Mini U got me in right away. Zoey was the best. She zoomed through paperwork and was fun to chat with. While we were moving in she brought us waters. Great experience. Pricing was perfect, very reasonable compared to other places I found. I actually made a reservation at Public Storage because they said $1 the first month, but after all the hidden fees is was $60. So Mini U was straight forward and I liked that.

Recommended: Yes

Susan Jun 06, 2020

Fast. Efficient. Fairly priced

Very friendly and convenient. Everything went very smoothly I would definitely recommend this place to friends and family.

Recommended: Yes

Elizabeth Baumgardner May 06, 2020

I feel welcome at this facility. They are top quality customer service.

I ran over from work to rent a unit.They were quick yet thorough.

Recommended: Yes

James Hunter Apr 08, 2020

Great location

Friendly staff,clean facility,easy access...

Recommended: Yes

Joseph Mar 25, 2020

cheap truck rental

cheap truck rental comes with the storage rental

Recommended: Yes

Dafna Williams Mar 17, 2020

Had to vacate my dorm room quickly because of COVID-19

Just know you need to buy your own lock but the staff are helpful in explaining the rental agreement and stuff.

Recommended: Yes

brad Mar 15, 2020

Clean nice place!

nice clean place and helpful folks working there!

Recommended: Yes

Maureen M. Mar 11, 2020

Super helpful

Helped me move in on a holiday, very friendly and grateful for their accommodation

Recommended: Yes

Daniel Dec 04, 2019

Amazing Staff

The customer service here is above reproach!

Recommended: Yes

Corey Nov 29, 2019

Overall the environment was nice and convenient for all my needs

I had an excellent experience and hope it continues to do well.

Recommended: Yes

Micheal Wiseley Oct 19, 2019

Great staff and easy access to units

Friendly staff, very helpful. I would recommend the facility.

Recommended: Yes

Katherine Aug 20, 2019

Frt desk manager April as Husband Brett was welcoming !

Great manager team> April and Husband Brett!

Recommended: Yes

Sandy Aug 12, 2019

April and her husband was so helpful. offered a bottle of water.

Awesome customer service. Hard to find these days. I will revommend thus place to others

Recommended: Yes

Kristen Jul 17, 2019

Awesome

Super friendly staff that works with your needs

Recommended: Yes

Jerome Jul 10, 2019

Service was great

Really appreciated the owners. They were friendly and very helpful with our situation

Recommended: Yes

Mason Jun 02, 2019

Amazing

The customer service was the best

Recommended: Yes

Daniel May 27, 2019

Mini y Storage

It's a good place to store my truck customer service was excellent thank you

Recommended: Yes

Jason May 18, 2019

The customer service was outstanding

Overall satisfactory facility. Security was sufficient and employees seemed to be actively employed helping customers or improving the facility in some way. The units could use some updating, the wall between my unit and the neighboring unit seemed to be buckling. the concrete at the entrance to most the units is uneven and make it interesting when using a dolly. My unit does not have a light. Overall the staff was very friendly and helpful and the facility seems pretty typical to similar ones in the area.

Recommended: Yes

Matthew Apr 30, 2019

Quick and easy

Quick and efficient. Gave me several options and didnt push for upgrading or anything.

Recommended: Yes

victor Mar 16, 2019

Storage and weather

Very good storage space but very hilly where the storage units are if it is snowing not the safest conditions

Recommended: Yes

Colton Feb 27, 2019

Awesome

The military discount gave me a huge hand, great place

Recommended: Yes

Michael Feb 16, 2019

Cean & affordable

Nice place. Friendly staff. Affordable prices. Highly recommended!

Recommended: Yes

Princess Feb 10, 2019

Best storage unit

I searched for a lot of storage units and this is by far the best one!

Recommended: Yes

Daniel Sullivan Nov 14, 2018

My reservation preceded my arrival....all was easy and quick

I've rented here before....never had an issue....great location...

Recommended: Yes

garrett Sep 08, 2018

I have a 20x10 and it fits all my stuff perfectly

Good place and good prices and nice people👍🏼

Recommended: Yes

Steve Jul 15, 2018

Mgmt very person able and helpful.

Easy process, fair price, nice people.

Recommended: Yes

Tammera Murray Jul 14, 2018

Very friendly staff and easy to access units!

From day one, i felt welcome and comfortable here. The front desk woman gave me tour of the facility on a golf cart. Very clean and spacious

Recommended: Yes

Molly Jun 28, 2018

Very good experience so far.

Mini U Storage has been great so far. The staff was really helpful and kind, and the unit is nice and clean.

Recommended: Yes

Matthew May 02, 2018

Dope dope

Mini U storage at motor city is dope

Recommended: Yes

Helena Mar 27, 2018

Best price in town

I received great customer service. Also not only was the best price in town it is also conveniently located. They also offer a moving truck and the first 50 miles are free. In my case I ended up only paying for the truck rental. A deal no one in town can beat! Between the storage and truck rental my move in was under $100.

Recommended: Yes

Todd Mar 26, 2018

Very personal, very clean, 24-7 on-site security. Nice folks!

Managers are very personal and professional. They attend to the details that will keep your property safe and protected. Pricing is a bonus!

Recommended: Yes

Doyle McNeil Mar 08, 2018

A great service buy for storing automobiles.

A great service buy for storing automobiles.

Recommended: Yes

Michael Feb 21, 2018

Best pricing around

Friendly staff. Best prices. Older facility. Not as clean as some others. Needs some upkeep. no security cameras.

Recommended: Yes

Andrew Dec 15, 2017

Great company

Company offered great service and was very accommodating to our personal situation. Great customer service!

Recommended: Yes

Desiree Nov 12, 2017

Great customer service

Very friendly and clear on their policies.

Recommended: Yes

Kelly Oct 24, 2017

My overall experience with this company was excellent

The lady at the storage unit was very nice very precise told me exactly what I would pay explain the situation very well I was in and out in a timely matter and not a problem I like the convenience of being close by where I live too

Recommended: Yes

Robert Oct 09, 2017

Very good

Great customer service. Very professional.

Recommended: Yes

ronda Sep 11, 2017

Great staff

Staff friendly, helpful, and gave all the information needed for rental.

Recommended: Yes

Elizabeth Sep 11, 2017

Great staff

Huge facility. Seems to be very well run

Recommended: Yes

Elizabeth Sep 07, 2017

Staff is on their game

No smoking in the entire facility is a little overboard

Recommended: Yes

David Harrison Aug 10, 2017

Great, easy service.

Very friendly and accommodating staff. I highly recommend using this facility.

Recommended: Yes

Mollie Jul 18, 2017

Awesome

Awesome customer service!! They really care about their customers.

Recommended: Yes

Ryan May 31, 2017

Seamless Rental and Great Staff

The managers are wonderful and did everything they could to make my rental experience easy. The prices were great too compared with other local options. Also, they take security very seriously. I would definitely recommend to anyone.

Recommended: Yes

Julia Apr 25, 2017

Good company

I really like that they are all about convenience and safety. Their complimentary moving truck is very helpful in saving lots of trips!! Overall great experience so far!

Recommended: Yes

Toni Apr 23, 2017

Great service and value!

I would recommend this storage facility to everyone! The customer service was fantastic, the units are extremely clean, and the price is very affordable!

Recommended: Yes

Susan Mar 29, 2017

Excellent pricing, clean w/ fairly good customer service.

Excellent price, very clean and fairly good customer service. This facility is far above average in my experience. Would not hesitate to rent storage from them after this experience. So far, everything has gone well save a small hiccup during one visit. Judging by stories told me by others (in this area and elsewhere), this is quite good.

Recommended: Yes

LORETTA Sep 14, 2016

great service

the ladies made it a great experience!

Recommended: Yes

Jennifer Aug 14, 2016

Excellent

The employees in the front was very helpful and made me feel welcome !

Recommended: Yes

Jordan Aug 01, 2016

Great facilities with wonderful, friendly management!

The facilities look a little rough, but the price and the management cannot be beat! I was welcomed very warmly by Mini U's staff and felt my belongings would be very secure.

Recommended: Yes

Erika Jun 19, 2016

Great value, outstanding costumer service and clean facility.

Received outstanding costumer service at Mini U Storage. I found the facility very clean and secure.

Recommended: Yes

joshua Apr 24, 2016

Very helpful

They are very nice clean and straight forward and the have customer service and very good discounts for the first month and good price after the first month

Recommended: Yes

Bj Bauer Apr 11, 2016

Ladies were vere knowledable and nice. Went very smooth

Recommended: Yes

Tara Apr 03, 2016

Best choice we made

After shopping all around we finally found mini u storage the staff is friendly and funny.Also the storge units are very clean and the free truck rental helped us out tremendously I would definitely recommend mini u to my friends and family.

Recommended: Yes

Meghan Mar 12, 2016

Awesome!

The staff was very friendly and accommodating!

Recommended: Yes

Valentina Mar 09, 2016

The couple who runs the storage place are incredibly helpful and sweet. They gave me a lot of info, answered all of my questions and showed me two units that suited my specifications. They also found me a few discounts that helped me save money. Great people, great location, very much recommended!

Recommended: Yes

Shane Mar 03, 2016

Very Nice Staff - Good Location

The front office staff were great and made the process very easy. The unit is nice and clean (No Light) and security is good.

Recommended: Yes

Jennifer Feb 29, 2016

I needed a bigger unit, they upgraded and still honored online discount.

The staff was patient and helped to decide what size unit I needed. They spent time to show me several different units and made sure the unit I chose was clean and ready to use. Truly wonderful customer service with competitive prices.

Recommended: Yes

MARY Feb 27, 2016

Very helpful and great customer service

The couple that run this are fantastic!!! Great customer service and that is rare these days!! Good AAA discount!! Very clean storage units... So pleased with everything !!!

Recommended: Yes

Fahad Feb 06, 2016

Nice unit.

Everything worked out great. Thank you.

Recommended: Yes

Tracey Feb 03, 2016

It was very reasonable pricing with free truck rental. Very good customer service.

Recommended: Yes

Danielle Jan 15, 2016

Fast move-in

I reserved and moved in on the same day and the staff was very accommodating.

Recommended: Yes

Jacob Dec 18, 2015

Very good.

Good job I appreciate your help in getting moved in

Recommended: Yes

David Dec 15, 2015

Pleasant people and accommodating staff. Unit is clean when moved in.

Recommended: Yes

Jacob Dec 13, 2015

Not big enough.

I needed a storage unit, but wasn't sure what size. I reserved a 5x8 and when I went to see it, I realized that it wasn't enough. Management checked and found a 10x10 immediately. The price was right and the deposit was cheap. Also, there were some leaves on the floor when I looked at it, but when I moved in, they were gone. Great job guys. Thank you.

Recommended: Yes

Keri Dec 07, 2015

great customer service

Very good service, and comparable prices. They were able to accommodate my need for a bigger storage once I got there and saw the size of the units. The floor of my unit was cracked on the side by the wall, about an inch, but overall it was clean.

Recommended: Yes

roger Oct 25, 2015

Very easy to use

Everything was great and smooth- good timeliness in getting us checked in and the rental truck to us

Recommended: Yes

Adrien Oct 02, 2015

Safe, secure and friendly. I onlyw wish the unit had a light.

Recommended: Yes

David Sep 29, 2015

VERY HELPFUL, VERY KIND, AND VERY SERIOUS ABOUT SECURITY!!!

AWESOME PEOPLE...AWESOME FACILITY...AWESOME BUSINESS!!!

Recommended: Yes

Dr Don G Sep 07, 2015

Good security setup.

Much better setup than Extra Space. Only one noticeable weakness, and I have asked company permission to fix that.

Recommended: Yes

cassandra Sep 06, 2015

Everything was great. My only complaint is the bums

I do wish I could have had 24 hr access to my things and that the bums would not ruin that for the paying customers and yet, still be there, but I was still happy

Recommended: Yes

Kendra Sep 05, 2015

Great Service

Young married couple running this place and doing a great job. You can tell it is not just a job for them. They care about your stuff and keeping your valuables protected.

Recommended: Yes

Katie Aug 29, 2015

Totally Worth It!

The price is great. It is gated and safe and the staff there is so nice and wonderful. Glad I found this place. You won't regret it!

Recommended: Yes

Rebecca Aug 04, 2015

Great customer service.

The prices were high but then ALL storage in cos is. The staff was super friendly and tried to get us thru the paperwork as fast as possible. We used their truck which was an awesome added bonus!!

Recommended: Yes

Heather Aug 03, 2015

Great storage

This is a convenient and well run facility. The security is great overall, though I would prefer door alarms and metal doors on the smaller units. I would also prefer later access hours in the evening, but the service was really great and you just can't beat that. I would use this facility again and recommend it to others. It is a great value!

Recommended: Yes

David privett Jul 29, 2015

Recommended: Yes

David privett Jul 29, 2015

Recommended: Yes

Roy Jul 28, 2015

Low cost, friendly staff

I've stored my stuff here for several months now with no issues. I got the best rate by far on my unit compared to other local storage facilities. The staff were friendly and helpful. I'm not sure of the security which is why i gave it a 3 star (neutral) rating. Cleanliness is not great as it's an older storage facility but my unit was fine and I don't care if the windows in the front office are clean.

Recommended: Yes

eric Jul 26, 2015

people in office are nice

I liked the place for the first 3 months cuz i had an awesome price then it got raised for some reason even though it says nothing in contract about that happening nor was i told aboutthat when i rented the unit thats the only problem ive had.

Recommended: Yes

Jacque Jul 24, 2015

I was very happy during my stay

This location was easy and convenient for me during the time when I needed extra storage.

Recommended: Yes

Edward S Gogolewski Jul 24, 2015

Nice central location, clean and secure

Since I work in that area the location was perfect. Easy exes and very easy to Bring in any size vehicle for loading in unloading. My Springleaf personal

Recommended: Yes

Curtis Jul 24, 2015

very poor security

Very poor security! Stored my 92 dodge for 14 days . it was broke in to . all management said was SORRY ! Yes they are!

Recommended: No

Nikki Jul 23, 2015

good price and location

Location is perfect for us, and the price was unbeatable. Unfortunate that the person helping us didn't want to honor our price. We went online and bought an online special and they did not want to honor the discount. Good thing the manager was very nice and fixed it but it was not a good way to start out. So far so good, seems secure

Recommended: Yes

Veronica Jul 05, 2015

Great Moving Experience

My moving experience was great. The only reasoni scored low on the security was because my unit is outside of the gate. The people are friendly and the incentives were wonderful.

Recommended: Yes

marsha Jun 15, 2015

Competant, but wish they had 24hr access. Police get called if your there late by 5 min.

Overall fine, but the hours suck.

Recommended: No

Brad May 31, 2015

Wonderful staff!

The owners were incredibly nice and helpful!

Recommended: Yes

Veronica May 30, 2015

Great Moving Experience

Ive,been through plenty of moves. I alway stress mostly about storage and moving trucks. They made this part of my move stress free. I received my storage plus a free truck rental with no hassle or hidden fees. Thank you!

Recommended: Yes

marsha May 29, 2015

Nothing bad, nothing outstanding. Uneventful...just how I like it.

Recommended: Yes

Colleen May 12, 2015

cheapest place to store, by far

great place for college students

Recommended: Yes

Kimberlee May 08, 2015

Very friendly managment!

The two managers of the storage facility were extremely friendly and helpful. I would definitely recommend this facility to other friends. Made the moving process so much easier

Recommended: Yes

Crystal May 06, 2015

Friendly Couple

On the way to the unit, I got a call from a very pleasant gentleman about my reservation. He answered all of my questions on the phone so, when I got there, getting in was a snap. I was surprised to find him working alongside his pregnant wife. They were so fun to talk to that I had to ask if I was all set to leave when the time came! The space was easy to get to. And I loved the variety of sizes the units come in. I don't have much, so I love the 4x4 units! The inside storage areas aren't large and confusing like a labyrinth either. Fantastic location to top it off! Couldn't be happier!

Recommended: Yes

Cori May 02, 2015

great customer service

When I walked into the facility I was instantly greeted by 2 friendly staff members. They walked me thru the paperwork and showed me the unit before any money was exchanged or documents signed. I would recommend this place to everybody

Recommended: Yes

Andrea May 02, 2015

I would recommend this storage place too everyone because of the customer service and the people there.

100% satisfied guaranteed on my end because of the cleanliness, customer service, and the friendliness of all the workers at the storage unit.

Recommended: Yes

Tara Apr 16, 2015

affordable

Unit is affordable and serves its purposes, to store things!

Recommended: Yes

Teresa Apr 03, 2015

The staff was extremely helpful, and courteous...

Recommended: Yes

Denfield Apr 02, 2015

Well kept secret

I love the place. The management made sure I was satisfied. I will recommend to any one.

Recommended: Yes

Thomas Mar 19, 2015

Great customer service. Friendly and knowledgeable.

Recommended: Yes

amiee Mar 16, 2015

Recommended: Yes

Sarah Mar 01, 2015

I'm very thankful and feel like I am getting a fair price with good security

Recommended: Yes

ken Feb 19, 2015

great rates, many extras

Free shelves in the United if desired. super friendly and helpful crew. great prices through sparefoot.

Recommended: Yes

Anthony crowder Feb 18, 2015

A smooth transaction

Fast service and friendly help and they made sure I goy the best rate they could offer.

Recommended: Yes

Joe Feb 12, 2015

Recommended: Yes

Elli Feb 04, 2015

The couple that helped me have helped before. They are so friendly and care to everyone of my needs. I will never use another storage unit.

Recommended: Yes

Brent Feb 02, 2015

It was quick, friendly and professional

Recommended: Yes

Stephen Jan 28, 2015

Very impressed with the quality of the service, the unit, and the rental truck.

Recommended: Yes

Eileen Jan 27, 2015

Very good experience! People were organized, helpful and ensured that I understood the facility procedures.

Recommended: Yes

kathryn Jan 27, 2015

Very helpful!!

I was amazed at the friendly service, on my way to work was able to secure a unit at a real deal. They even offered and put in free shelves on the spot. I was very pleased with the service, and security looks good .

Recommended: Yes

Alfonso Jan 21, 2015

Easy, smooth and no pressure

Recommended: Yes

Nathaniel Jan 20, 2015

I'm very pleased with the owners.

Recommended: Yes

Jennifer Jan 20, 2015

Recommended: Yes

Alyssa Reed Dec 31, 2014

Great place!

Great management! They were very helpful!

Recommended: Yes

Dustin Dec 24, 2014

For the price you can't go wrong

Great customer service and you get a really good price on storage unit

Recommended: Yes

Shane Dec 15, 2014

Had great people helping me was fast and easy!

Recommended: Yes

Joel belk Dec 14, 2014

Amazin and friendly staff

I made a reservation online and then walked in and they were ready to take care of my needs. Thanks

Recommended: Yes

Brian Serpa Dec 10, 2014

Very friendly and helpful in finding my storage needs

Talking with the managers and personnel at this facility while being at of state, they were very helpful with my needs and offered adjustments for my arrival should I be delayed. I couldn't ask for better service and would highly recommend this storage facility.

Recommended: Yes

Kimberly Dec 03, 2014

one half hour before the office closed, I show up with a truckload, keep in mind it was Thanksgiving Eve. They showed me two units, and had me unloading my truck in 20 minutes!!! WONDERFUL...THANK YOU!

Recommended: Yes

mathew Dec 02, 2014

Recommended: Yes

Amy Nov 24, 2014

Staff was extremely friendly and clean. She opened up one storage unit and saw that it was a little dusty and said she wouldn't give us that one, but will give us a clean one. I was super impressed.

Recommended: Yes

Alaire Nov 24, 2014

The only thing I would change is the hours that you are at the facility. The price is a little steep seeing the storage we have the walls are all bent in and looks as though they are goin collapse.

Recommended: Yes

Fawn K Hess Nov 02, 2014

Security Sucks - No help or concern from corporate

Got a call this morning saying we were 1 of 6 units that got broken into over night along with 3 travel campers. We even used the lock from the storage facility and they still pried open them and stole between $7000-10000 worth of stuff from our unit not counting the things they broke. My husband just medically retired from the Army after 22 yrs and is now 100% disabled and he lost everything he worked hard for over all those years. Not counting the turkey mount that I had from my late father that can't be replaced. The slap in the face is that the security guard the patrols the facility say the guy and didn't do a damn thing and will not return phone calls from the storage facility. The manager was wonderful and was very helpful. The manager took this to heart and we do not blame him or his wife at all. We blame the president and corporate for this. The president knows about it and didn't take time to call us and to offer their help or show concern.opinion. Guess what we still have to even though we got robbed. Whsadder was we got an email after the phone call saying they were raising of rental rate to $149 a month. What a bigger slap in our face. We have 2 units there. We are considering putting a lawsuit on the facility. We have insurance on the unit, but they still got broken into even using the facilities lock. The facility will have to answer for that. It would be different if we used a cheaper lock, but no we went with their recommended ones and now robbed of our things. We are holding the facility president corporate responsible. I'm willing to fight this until the end.

Recommended: No

Tonya Nelson Oct 16, 2014

bad customer service

Unfortunately i was not impressed wih the motor city location. We reserved a truck on Friday before our move that following Monday but once we got to the motor city location the manager there had given our truck to the person in front of me. I spoke to a lady that Friday who said the truck would be ready at 9am monday. The manager was not at all helpful,when the woman there said she could call another location he told her not to bother since they didnt have any trucks. Fortunate for us she ignored him & called anyways & they were more than willing to help us. I would not suggest anybody use the motor city location.

Recommended: No

Natalie Sep 27, 2014

Amazing and fast

Recommended: Yes

Victoria Sep 25, 2014

Wonderful, professional service.

Recommended: Yes

Nicole Sep 25, 2014

Recommended: Yes

Scott Sep 22, 2014

Recommended: Yes

Ralitsa Sep 08, 2014

So far everything has been great. The staff was very friendly and helpful.

Recommended: Yes

Anthony Sep 02, 2014

Older facility with nice operators. Out of the way of highway travelers looking for an easy target.

Recommended: Yes

William Aug 31, 2014

Met four employees and all were very nice and very helpful

Recommended: Yes

Bryan Aug 30, 2014

Quaint little place, friendly staff, centrally located near downtown & within my budget. Thanks sparefoot

Recommended: No

Edwin Aug 29, 2014

Great

Recommended: Yes

Jessica Aug 16, 2014

The staff was very friendly and thorough.

Recommended: Yes

Phil Aug 12, 2014

Recommended: Yes

Dean Harris Jul 31, 2014

great service at this location

this location is just off the interstate with access to most of the major roads here in the springs. The staff was very helpful and I found them very knowledgeable.

Recommended: Yes

Nicholas Jul 26, 2014

Very good!! Got through the paperwork fast but still detailed. Borrowing the truck was very simple. Unit has plenty of room for all my stuff AND at a very good price. Will use again!

Recommended: Yes

kathleen Jul 17, 2014

very good

Recommended: Yes

Bryant Jul 17, 2014

Fine, so far

Recommended: Yes

DR Jul 12, 2014

You Ought to Know...

Just so everyone knows, I found out about a "corporate" policy that cannot be found *anywhere* on the corporate website... The enforcement of this policy really messed up my day, so I feel it important to get it out there so maybe you can avoid the hassle I went through... When filling out rental paperwork you must have a current state issued photo ID card; not a temporary, expired, or hole- punched ID! This location DOES NOT rent out units to people who have the temporary paper printout ID cards that the DMV will give you before your real ID arrives in the mail. Even if you have your original photo ID (which is hole- punched by the DMV when you go get a new ID to mark it as "void") to back up your claims of who you are, they will not rent you a unit. Even if you furnish them with other forms of ID (ssn cards, credit cards, birth certificates, etc) to establish identity, it matters not. I was told it is "corporate" policy that they not rent a unit to anyone without current state issued photo ID. So I had to find a friend with a current state issued photo ID willing to rent the unit in their name for me to be able to move in on the day I needed... My unit is still in her name, cause she's flaky and the only way to get it changed is for both she and I to show up at storage during office hours with both of our current state issued photo IDs for them to make the name switch. Corporate policy should be posted on the corporate site, no? I'm not sure why, but it seemed like they went way out of their way to make me jump through supposed "corporate" hoops, regardless of how many other ways I was able to establish my identity. Strange, to say the least...

Recommended: No

Ron Schoonover Jul 04, 2014

Helpful staff.

The staff was very efficient and helpful. The price for the unit was fair.

Recommended: Yes

Adriana Jul 03, 2014

great experience great customer service very helpfull

Recommended: Yes

Thomas Mow Jun 28, 2014

Customer service is what I like the most about them...

Recommended: Yes

Tara Jun 25, 2014

Competitively priced with great customer service.

Found the price to be very competitive, with only one comparable facility in the area with lower prices (but full). Customer service called me within moments of my online reservation with helpful information. Paperwork was fast and easy. Unit was clean and easily accessible.

Recommended: Yes

they know my name by now May 29, 2014

bad experience

it took 45 minutes to complete the paperwork because the man was incompetent with computers (or reading) and entered my address incorrectly into the agreement 3 times in a row even though he had me write it out cleanly for him on a sticky note. He was also unaware that it is possible to reprint one page of the agreement without printing all 10 pages again. 2 days after filling my unit and flying out of town, the storage company calls me to tell me that the lock on my unit was missing, although they do lock check everyday so my lock must have been on for another days after i locked it up. the company asked if i could come back and check inside the unit, even though I had flown out of state (which the people at the storage unit already knew..) They have been very unhelpful as I have sent a friend from the area to go look and take pictures for me, and they forced her to leave despite my instruction. The storage unit has clearly been tampered with as drawers were knocked over and things were rummaged through. I have yet to determine what is missing and how it happened / who is responsible. I will not be using this facility ever again

Recommended: No

Kayla May 27, 2014

I went in they showed me a unit, filled out paper work, and out the door in under 15 minuets. I got a free truck to move my stuff into my unit and 50 free miles. So i only had to pay the deposit.

Recommended: Yes

Timothy May 04, 2014

Enjoyed the customer service very much

Recommended: Yes

Fred and Susan Apr 26, 2014

Great experience so far!

Recommended: Yes

Michael Apr 15, 2014

Great Price and friendly service

This place is awesome! Clean units and very friendly and fast service!

Recommended: Yes

Scott Apr 05, 2014

Very nice.

Recommended: Yes

Seth Mar 26, 2014

The people there were extremely nice. They answered any questions we had quickly and got us taken care of. All in all it was a great experience.

Recommended: Yes

Jerry Mar 13, 2014

Very helpfull and courteous.

Recommended: Yes

Traci Mar 11, 2014

It's great!

Recommended: Yes

Bryan Mar 06, 2014

Recommended: Yes

Raymond Mar 06, 2014

It's conveniently located, however, if I didn't get the unit for a discounted rate, I would not have rented from here. There are a lot better options elsewhere in town.

Recommended: Yes

Heather Hoehn & Amanda Horner Mar 02, 2014

Fantastic Customer Service!!

I loved how Joe and Amber were quick to help us find a unit that best suited our price range and needs!! They were VERY nice and helpful! Thanks for making a stressful day a lot better and easier! Not to mention the amazing deal we got!! Thanks again!!

Recommended: Yes

Shana Feb 25, 2014

I was very pleasantly surprised by the competence and knowledge of the staff as well as the high level of customer service they displayed. Great experience overall!

Recommended: Yes

Jessica Jan 13, 2014

Great!!

Very easy to work with. Booked online and was called promptly to see if I had any further questions. Good deals for new customers. The cheapest moving truck around! Good location to military base and the cheapest price I could find. The employees were very friendly and helpful.

Recommended: Yes

Kennadine Jan 08, 2014

great people

Recommended: Yes

Marquetla Jan 02, 2014

Wonderful/easy

Recommended: Yes

Christina Jan 02, 2014

First time storage unit buyer and went pretty darn easy and good.

Recommended: Yes

Ryan Jan 02, 2014

Pleasant

Recommended: Yes

Thomas Jan 02, 2014

Recommended: Yes

Dalton Dec 23, 2013

Great .

Recommended: Yes

Ryan Dec 22, 2013

good

Recommended: Yes

Laurel Dec 21, 2013

The people running the facility went out of their way to make my experience a success, and very smooth. They are to be highly commended.

Recommended: Yes

Clarice Dec 17, 2013

management was very kind, helpful, and personable. great move-in experience. great value.

Recommended: Yes

Cornelius Dec 14, 2013

Very pleasant people to work with & the free game tickets is a really nice present for a stranger.

Recommended: Yes

Linda Crespo Dec 10, 2013

Exactly what i needed quickly.

GREAT! professional,courteous, online special. Close to home.

Recommended: Yes

Venessa Dec 08, 2013

It was great. They were very friendly!!

Recommended: Yes

Karl Dec 03, 2013

Great value due to your website, we would have paid about $30 more per month if we went direct through their site..

Recommended: Yes

Cory Nov 27, 2013

Phenomanal customer service and free avalanche tickets!!! What!!!!

Was a little hesitant because of area but with armed security guards on patrol and the amazing workers there it was a good choice overall......and then to be given 2 free avalanche tickets!!!! Wow...that's really cool. Thanks!!!!!!

Recommended: Yes

Louetta Nov 22, 2013

I was pleasantly surprised at the price.

Recommended: Yes

John Nov 12, 2013

Helpful and good value

Recommended: Yes

lorelei Oct 16, 2013

very friendly!!! gave me free nuggets tickets!!!

Recommended: Yes

Teresa Oct 02, 2013

Recommended: No

Laura Hansen Jul 16, 2013

very disappointing

We needed storage for a few items during the wildfire season. We rented a unit. Two days later, the unit was broken into, along with a couple of others. We had some items stolen. It was then we discovered there were no security cameras. The management was very helpful and gave us a unit closer to the office. I would not use this facility again. Granted, we should have asked to see the cameras before we rented. All in all, not very secure, but the management was helpful.

Recommended: No

Jennifer O. Jul 02, 2013

Would recommend

The staff was very nice and the process was efficient and convenient.

Recommended: Yes

Carol Cramer Jun 04, 2013

Great Managers - Very Helpful

I am so glad I picked this storage location - easy access and very clean. Also, Walt and Debbie are the best managers...I needed to use the truck and it was already in use, but they called me as soon as it came back and I was able to use it. I really appreciated that!

Recommended: Yes

Emc Dec 23, 2001

Recommended: Yes