Ryan
Nov 04, 2023
Efficient and effective
Good storage unit. Would recommend to a friend.
Recommended: Yes
Aric B.
Sep 12, 2022
One of the best customer service interactions I've ever had.
I've rented storage units in New Mexico, Georgia, New York, Ohio, Florida, and now Colorado. None, but the Colorado has ever been memorable. The employee,(Ali) was understanding, showed great patience with my numerous questions, answered every one in a professional, yet, personable.
The storage unit itself aws clean, and well ventilated. The handle that the lock was placed on was a bit damaged and immediately, Ali changed it. I have all the confidence in the world that not only will my items be safe but also well taken care of.
Recommended: Yes
TK
Mar 15, 2021
Easy Check-In, Clean Units
Super easy check-in and move-in experience, solid units, everything went as expected.
Recommended: Yes
Dominique Montoya
Feb 01, 2021
Clean and friendly
Really great customer service at the front desk and clean unit
Recommended: Yes
Caroline K.
Apr 18, 2020
A very pleasant experience....
The ladies were fantastic and so pleasant when I checked in and secured my storage unit. It's a very stressful time with the shutdown from Covid-19 and the ladies at the front desk were compassionate and understanding from the moment I walked in the door. I truly appreciated their demeanor and enjoyed speaking with them.
Recommended: Yes
Chelsea
Feb 15, 2020
Prices online are very misleading
Prepare for multiple fees and charges on move in.
Recommended: Yes
Raymond
Jan 22, 2020
My storage needs are for recreation and tool storage.
This place is awesome. Mona is is great! Thanks for the help and warm welcome.
Recommended: Yes
Daniel Brake
May 22, 2019
Great place to keep your stuff!
I was greeted with very friendly staff who made sure my unit worked for me and helped me through the rental process. Clean, secure facility and I feel safe keeping my belongings there.
Recommended: Yes
MM
May 21, 2019
FABULOUS customer service
FABULOUS customer service. Would have been grateful to receive better information about storage unit risks - specifically how to guard against pests.
Recommended: Yes
Mary Murphy
Sep 13, 2018
Awesome!!
Awesome!!! Natalie was fantastic getting me through the process and explaining what needed to be done. Very professional. it was so easy to unload with multiple unloading spaces and multiple carts for use. I like the gated security, indoor climate control and video surveillance. I made the right choice with Public Storage.
Recommended: Yes
Theodore Smith
Aug 28, 2018
I forgot the name of the lady who...
I forgot the name of the lady who helped me, but her customer service was very professional?
Recommended: Yes
Michael Lovelace
May 07, 2018
Very amazing
Very amazing
Recommended: Yes
Lorraine Mugler
May 01, 2018
Clean
Clean, secure, well lit property. Thanks Tonya and Chris!
Recommended: Yes
James B.
Mar 08, 2018
I just needed to get things put away as...
I just needed to get things put away as well as secure. These People made it easy, nice and less painful. I would recommend Public Storage onSanta Fe to Anyone That needs Extra Room in Your home
Recommended: Yes
Athena Hill
Jun 22, 2017
Tanya is great! Very helpful!
Recommended: Yes
KjMartineau
Jun 19, 2017
Awesome Customer Service, but Hiddden Fee
The gal that assisted us (Trista?) was very kind and knowledgeable. The website had no information about a mandatory insurance charge. I don't like my hand forced and that is exactly what was done with tacking on an additional $11/month.
Recommended: Yes
Ian Johnson
May 01, 2017
Dana is a skilled professional. I know she works at numerous locations around town, but if you're lucky enough to set up a new unit with her, I'm sure you'll have no other choice than to rate Public Storage with a smashing 5 stars. Super impressed. The experience was smooth and almost fun. Thanks Dana!
Recommended: Yes
Michael Przybyslawski
Jan 20, 2017
Great place with great deals! I talked with Tanya, Kristen, and Jacob, They all went out of their way to help me! They are fast, efficient, and offer great customer service. Would highly recommend!!!
Recommended: Yes
Susan
Oct 25, 2016
mostly good
Tanya was friendly and helpful, her assistant was unprofessional. The building itself was tricky to find and the front door was even trickier.
Recommended: Yes
Stephan Turner
Oct 09, 2016
Laura is the best. We are sad to see her go. Tanya has always been very professional and outgoing in helping me with all of my storage needs. I have never experienced customer service so amazing. Thank you so much for all you do!!! Makayla was extremely helpful and knowledgeable as well!!! Billie has helped me twice and she is very good at her good. All these girls rock!!!!
Recommended: Yes
Michelle Peck
Jul 19, 2016
Very helpful site manager
I had movers bringing my belongings to my newly rented unit, and the site manager was extremely accommodating for our use of the elevators and parking lot. A different site manager was also very diligent in setting up my account/rental agreement, and took the time to research the greatest discount I could receive on my unit, which I greatly appreciate!
Recommended: Yes
Lesley Del Rio
May 11, 2016
Easy move in and affordable.
The staff is friendly and very helpful. The place is clean and easy to move your items into. No hassle, no hidden fees.
Recommended: Yes
Bonnie May
Oct 27, 2015
I found the Best
I was treated with the upmost professionalism, and true concern to find what would work best for me . The trauma I could of been enduring became a pleasant experience . Thank you
Recommended: Yes
David Howe
Aug 18, 2015
Thank you for making my Life Easier !!!
You Guy's (Gal's actually/ Sydney!!) Have been Outstanding !! Your Facility is so easy to deal with Loading and Unloading is hassle Free! I would recommend this company to EVERYONE!! Keep up the Great work and Service!!
Recommended: Yes
A. Deeds
Apr 28, 2015
So easy
My online booking was super easy. I was called early the next day by Grace who was incredibly helpful. I had concerns that I didn't get enough room and after discussing my needs, grace told me I was ok w what I reserved. I appreciated her honesty and knowledge and she made me feel confident in my choice. Facility is clean and easy to maneuver
Recommended: Yes
Cordell Davis
Mar 03, 2015
Secure
Great clean secure place with plenty of room
Recommended: Yes
hbdenver
Feb 15, 2015
ok but could be better
Definitely nice management in place in place now but the exterior of the facility & parking area could be kept a lot cleaner.
Recommended: Yes
Paul Sukow
Jan 16, 2015
杯潤
The storage unit was clean and secure
Recommended: Yes
Guy Shurley
Dec 17, 2014
Best Storage Unit I've Seen
Glad I found this place, it's wonderful! Service getting in was outstanding! Place is clean, climate-controlled, and convenient. Need I say more?
Recommended: Yes
jennifer
Sep 16, 2014
happy with all but one tiny thing...
no one seems to be able to fix/ replace the lights directly above my unit. fine by day. just hope i never need to get in there at night!
Recommended: Yes
Sarah Alder
Jun 06, 2014
Clean, safe, and great location.
I feel super secure with my stuff there and it has a fun setup to help remember where your unit is...they named the aisles after main roads in Denver.
Recommended: Yes
Chris Douglas
May 12, 2014
Great service and a clean location
Everything was easy to set up and easy to get in and out of for storage.
Recommended: Yes
