Luis
Feb 05, 2023
Good deal
Manager is very helpful and storage is very accessible
Recommended: Yes
Charles DeStasio
Jan 21, 2023
Overall an excellent experience from start to finish.
From the time I inquired, to the questions that concerned me, the representative was responsive and courteous. I Amy happy with my experience and feel I got the best deal I could get.
Recommended: Yes
Michael Lamb
Dec 06, 2020
Everything was good and smooth to get the storage unit.
You guys do a great job. It was easy to get this storage unit by how you guys run this. All my questions were answered and the guy was very professional.
Recommended: Yes
Glen
Jan 30, 2018
Easy as pie
The signup was very easy. I got exactly what I wanted, and it has easy access.
Recommended: Yes
Gigi
Jan 22, 2018
Great price!
Safe and secure. Slight problem with receiving different information from different people, but got it all straightened out.
Recommended: Yes
Joshua
Jan 04, 2018
楓灭敬
Easy to use and fairly inexpensive
Recommended: Yes
Donald
Feb 06, 2017
Great move in experience
Tanisha at the front desk was very helpful.
Recommended: Yes
Kim
May 15, 2016
Good experience
Nice facilities, professional customer care, greathe location for our needs
Recommended: Yes
Marcia
Feb 20, 2016
I think the price is higher than other storage units in the area that are larger. However, it was the closest to me and so I decided to have a unit closer. The price is too high.
Recommended: Yes
Carolyn
Dec 06, 2014
Recommended: Yes
James
Jun 05, 2013
Great experience excellent sales and customer service but bathroom wasn't working at time.
Recommended: Yes
獵
Apr 07, 2013
The place was ready for us in advance and the paperwork was done over the phone
I liked this place especially because of Chris and Kristen. They were responsive to my needs and went to bat for me when I had an issue about $. Wasn't sure of which size i would need until I arrived so they held both and I used only one. I really appreciated that!
Recommended: Yes
Lenny Morgan
Jan 23, 2012
Great service (so far) Fair Price
The price with the special promotion was fair for this part of town. I found better prices elsewhere, but I am in and out of the unit too often to make it worth the drive (I live close by). The facility is clean (except for the snow/ice, as mentioned above). I have 2 drive up units which have lights inside. I do NOT have 24/7 access however, I was informed that it is 6am to 10 pm for security. I would like to have at least until midnight, but I can make that schedule work. If you are living/working close by or want somethign clean or are concerned with security, than this is a fair deal. There is a one time 15 dollar admin cost per unit plus mandated insurance for each unit that runs around 9 dollars per month, so plan for that.
Recommended: Yes
unit owner
Jan 01, 2012
Snow Removal
This location does not plow any snow. It makes for a hell of a mess with ice and snow during the winter.
Manager's Response:
Dear Valued Customer,
We do our best to plow the site as soon as new snow comes down. Also, we try to keep the site as safe and clean all year especially, during the winter season.
Recommended: No
David
Dec 20, 2011
problem with promotion
I had a problem with the promotion. Apparently just clicking on the link that says click here for promotion is not enough to get the promotion. You have to also say something AND check for what they charge you to make sure you get it. Other than that....It is what it is, a storage unit.
Recommended: No
Susan
Dec 19, 2011
Exactly as advertised
We have an indoor unit, below the climate controlled level. The temperature does vary, but the seasonal extremes are bearable. There's no dust, so it's definitely worth a little extra cost... though we'd leave if it went up too much. We have found the staff excellent to make arrangements with. We are confident that this place is safe for our excess household stuff.
Recommended: Yes
Brandon Wright
Dec 19, 2011
I have not been happy with my Storquest experience. Initially all went well and the first representative that worked with me was wonderful! However, my first impression declined rapidly following a discussion with a representative there named [name redacted] who was extremely rude. This conversation ended with me contacting the owner. I left a detailed message for [name redacted] and he did not find my concern worthy of a call back. As a result I have started seeking another storage company to do business with as it seems that I am not a valued customer and would prefer to do business where my concerns will be addressed.
Recommended: No
Dave
Dec 19, 2011
Good security, could use some upgrades
Pros:
- Security gate in and out keeps unwanted people out.
- Access to unit 24/7
- carts are available to help move large items
- lights on 30 minute timers in hallways
Cons:
- No power outlets to plug in extra lights
- No lights in unit
- Prices keep increasing on existing unit
- Can't get to facility heading northbound on Tower, must make U-turn at light.
Recommended: No
