May 16, 2021
Good customer service
Everything went very well but it was more expensive then I was told it would be.
Aug 03, 2019
Clean and staff was pretty friendly
Everything looked pretty clean staff was friendly
Jul 02, 2019
Helpful, friendly, and the price is reasonable.
My girlfriend and I are just looking for a quick place to store her belongings before the apartment is ready. The management and staff are very friendly, understanding, and were very helpful. She showed general interest in our questions, and answered them to the best of her ability. It is not temperature controlled however, but for the price of the unit, it was very reasonable. What we liked the most, is that there are no contract or commitment like some other storage facilities. So it's great for people who just need a month to month stay. Overall, it is a good place, and I reccomend it to other that are in similar situations.
Jun 22, 2019
Let me see the unit before I purchased it. And provided me with dollyâs to move my items. Plus side it had an elevator.!!!!
Jan 29, 2019
Clean nice people very helpful
Sep 26, 2018
My move was easy; staff very professional, courteous.
The team members were very professional and courteous. The price is very reasonable. I would recommend to friends. Thanks
Sep 16, 2018
Cheap and helpful
Itâs a little misleading that the required insurance is not listed in price. But this is the best-priced facility I could find, Management is AMAZING, and they had carts out for help with moving.
Aug 18, 2018
5 Star Service
I'd definitely recommend this facility. Very clean and professional plus easy to use.
Feb 02, 2018
There were something's I was confused about during setup however after speaking to the rep over the phone and then dealing with him in person, he took my time and money into consideration and worked everything out on my behalf. I'm happy!!
Dec 09, 2017
Quick move in.
Easy process, good rates. Would recommend.
Sep 16, 2017
Quick move in time and good customer service
Jun 27, 2017
I was shown a unit to my liking.
Jun 20, 2017
They made renting very easy and simple.
I feel that the Insurance is a little high but other than that everything was nice. Great Customer service. It would be better if there was 24 hr access, that slowed down my moving and extended it an extra day because I had to wait from 10 PM until 6am to gain access. But overall I am satisfied.
Apr 17, 2017
every thing was good
I will rent again and tell a friend the place was clean large
Mar 28, 2017
All rules and regulations as well as the opening and closing times of the facility what does close to me. I was greeted and a professional Manor
Feb 05, 2016
Jan 18, 2016
Not knowing that a large truck was not welcome in the lot was an issue but the movers worked around it. Would have been nice to know the specifics about the location and required truck size.
Jan 08, 2016
very professional. i wish they had a smaller unit available though.
Oct 04, 2015
customer service â price â location âsecurity â
Everyone was friendly and helpful and answered all my questions. The price was âââ
Sep 11, 2015
Sep 09, 2015
Aug 09, 2015
I saw the storage a week before I started a rental agreement. It was clean, but when I went to sign the agreement clothes and box were all over the place! Items were on the floor of the elevator. I asked the on site manager when do they clean around here! One door I went thru the latch didn't work! That needs to be fix asap!
When see those change I might tell other people!
Jul 30, 2015
great place will tell more people about it
Good priceing dont agree with late fee rules
May 13, 2015
Although the neighborhood leading up to the facility was rather daunting the facility itself is very clean and safe. I wouldn't recommend going after dark but its a great value and has everything we needed.
May 12, 2015
friendly and helpful manager
Service was excellent ,and moving in was easy
Storage unit was clean and seems very secure
May 03, 2015
A clean great place to store your items.
The gentleman who helped me at the front counter was extremely professional and nice. I would recommend this facility. A+
Apr 14, 2015
I really love it
The people was friendly n straight 2 point
Mar 15, 2015
Mar 07, 2015
Dec 09, 2014
As off today Im very pleased with the unit I acquired. It accommodates all that I needed to put in there. I look forward to doing business again if I need another unit in the future.
Nov 19, 2014
Over all nice experience, decent prices and deals, friendly workers and quite helpful.
Sep 07, 2014
Staff very welcoming and professional
Staff was very personable and facility was appears very secure and clean!!
Sep 03, 2014
I had a great experience would have my family and friend rent a unit if they had to.
Aug 03, 2014
In my budget. Thanks
May 23, 2014
Walked in not knowing what was going to happen and then was guided through the process and left satisfied.
Jan 14, 2014
pleasant and professional staff.
Nov 05, 2013
Great experience. Great price.
Jul 29, 2013
Jul 02, 2013
Jun 09, 2013
great customer service until uncertainties
was very impress with the customer service until the day of arrival with my items. was told it was ok over three times to bring my pod to deliver my things yet when time came there were a lot of uncertainty which brought pressure on my move, if this would had not happen I would be a complete satisfied patriot.
Jun 04, 2013
Cubesmart - 2 Locations
The first cubesmart that I went to was on the East Side of Cleveland. It was not in the greatest neighborhood and the route to get there was filled with potholes and other questionable neighborhoods. I did not feel very safe at all. Then, when I arrived at the facility, I learned that "drive up" had a completely different meaning than what I thought. Regardless of whether you had a first or second floor unit, you had to go down long, dark hallways to get to your specific unit. There was air conditioning only in the elevator, so it was extremely hot. I felt unsafe and decided to look at the other location near me.
This time I went to the South Marginal Road Location. It was much nicer, with an actual drive up to the units. It was cleaner and more secure. When I was at the other unit, there was no privacy at all when meeting in the main office. I could hear and see anyone's information when they walked in to talk to the office person.
I like my new unit much better; however, the inconsistency in pricing is not the greatest. The unit in the second location was double the other unit. Since these are all affiliated under the CubeSmart name, they should have more consistent pricing.
I recommend the South Marginal Road location to anyone who's looking for a unit near downtown Cleveland, that's secure, relatively easy to drive to, and has actual drive up unit access. My ratings are a little lower only because of my experience with the first location.
May 14, 2013
Feb 16, 2013
Wish my past storage experiences were this good
Right from the start I knew this was going to be a good experience. The staff was very helpful in getting me into the right size storage, they moved me closer to the elevator and were very friendly. The facility seems very secure. I have had negative experiences in the past so was very reluctant to use storage again, but am confidant that I have now found the right facility!