Dec 19, 2020
Manager's honesty was appreciated
It's a storage unit, so what else is there to say except that it was clean and reasonably priced? However, I want to applaud the manager for her honesty. I reserved a unit online, but she encouraged me to view it before completing the rental agreement, because it was oddly shaped, and I'm glad I did. It was listed as a 5' X 10', but was nowhere near that large because the floor was triangular, so I signed up for a different space. She said she had contacted CubeSmart to suggest that they change the reservation site so that it more accurately describes the space but was told they couldn't.
Jul 24, 2020
Nice place, clean and personal are totally great.
Nov 13, 2019
Total trust in this facility and staff
I made the right choice in Cubesmart. Pat and Angela are awesome. Very interested in their customers.
Oct 20, 2019
This is a hidden Gem!
Amazing Customer service, really clean facility. Recommend to everyone. Iâve never used a storage facility. They made the process simple and easy to understand. Answered all my questions and even provided additional information I would not have thought about to ask. Great place. You are the thing way more than you paid for.
Sep 08, 2019
Friendly associate.Easy access to unit.
Love this place.Person in charge not pushy about buying boxes or tape ,etc. even though items were available.Got a great deal on my storage unit.THANK YOU!!
Apr 02, 2019
Great self storage facility!
Very friendly staff, and the facility is well maintained & clean.
Aug 01, 2018
Excellent Customer Service
Nice and convenient location (off of I-55) w/ affordable pricing, and friendly staff.
Apr 12, 2017
Lives up to promise
I have been in there a couple of days now and everything is perfect.
Apr 10, 2017
Awesome luxury storage
Pat made me feel like I was purchasing million dollar real estate. Her customer service was so exceptional that I could hardly believe it was just for storage. She builds value like no one I have seen. Amazing find when you hired her. Great job. The facility is perfect.
Mar 19, 2017
Smooth and pleasant service
Pat and her team were friendly and helpful. pat made sure that I had everything I needed and was satisfied with my unit.
Feb 14, 2017
Great service, clean location
I couldn't believe the outstanding customer service that Pat McClendon-Jones extended to me. She was very friendly and efficient. The whole place is clean and secure. I was a little taken back by the mandatory insurance charge that almost doubled my rent, but I need the space. Maybe you could post that on your website. I only have about $350 worth of stuff, but had to buy $3000 worth of insurance. Pat was awesome though.
Storage unit renter
Sep 23, 2016
Good storage facility
Storage facility was pretty clean compared to others. Workers are nice and helpful.
Jun 20, 2016
The facility is okay, the price is great.
Apr 11, 2016
Great customer service
Keith was very helpful, professional and polite.
Feb 08, 2016
Very nice experience
Good price, very secure, heated.
Feb 07, 2016
Helped me with anything I needed help with
Jan 23, 2016
Very nice experience
The security, customer service, and heated indoor storage is awesome. I didn't like the additional fees I had to pay besides what is listed. I wish I could have known the full amount before getting there. Other than that everything else was perfect.
Dec 14, 2015
Highly recommend Excellent costumer service,
clean , security cameras and good price.
Dec 08, 2015
I really enjoyed the general manager of the store. He made the process easy and helped me to find the best size unit for my things. I am happy to have my things stored here. I loved the temperature as well.
Sep 29, 2015
Sep 07, 2015
Sep 03, 2015
Great customer service! Great pricing at this location. Well kept. Feel as though my belongings will be safe!
Aug 08, 2015
friendly .... efficient ...
Jul 11, 2015
Jun 01, 2015
SO HAPPY I FOUND THIS PLACE!!
I was a Public Storage customer for years. I finally had it with the rudeness and constant rent increases.i found Sparefoot.com. Thank God! They put me in touch with Cubesmart. .I gave notice to P.S. Just by the pics and reviews I saw. I took a chance and I'm so happy I did! ! The Mgr, Keith is awesome! So polite, such a great customer service person. And Janet who got me signed up was simply wonderful! I ended up with a bigger unit and I'm so happy! I feel like my belongings are at home, not just in some strange place that's not even climate controlled. Thank you All!!! Diana
May 29, 2015
May 16, 2015
Good quality, good service
The price was good and the guy at the desk was very helpful. The only problem was that one of the loading bays was broken and we had to park our car elsewhere and had to carry our boxes further. The unit was dirty when we got there but the guy cleaned it out immediately.
Apr 09, 2015
Wonderful Facility! Excellent Staff.
The folks there were fabulous and went out of their way to be helpful. The space was clean and the move was relatively smooth. One observation is that the entry doors are limited by height, so a large moving truck (over 16 ft in length) may not fit in the loading dock. In that case, one must offload on the street and go up a ramp that is not optimally smooth. It makes the moving a bit more difficult, but certainly not impossible.
Wilfredo Bear Rosario
Mar 20, 2015
great service rep great facility
This is a very good place to store your valuables. The service representative is very helpful and convenient. I'm confident my belongings are safe and secure. I recommend this facility. The pricing along with the service is a bang for your buck.
Jan 24, 2015
Quick and painless
Reserved a 5x5 online and realized while moving, it wasnt going to be big enough. Customer service was spot on. Reservation was changed w no hassle and was still givin the internet price for the bigger uniy. Helpfull. Knowledgable. Cant complain
Jan 19, 2015
Jan 03, 2015
Great customer service, secure and clean.
I ended up having to get a larger size storage unit than the one that I reserved, and the woman at the front desk walked me around to 5 different units until we found one that would work well. She was very helpful and friendly the entire time. I would definitely recommend this facility to everyone.
Dec 18, 2014
Friendly staff quick and easy