Apr 17, 2023
Great storage place, wonderful service, and great rates too!!
Love it here, so glad I found StorQuest!!
Juanita F Garcia
Apr 03, 2023
Everyone here is very nice and very helpful. This facility is also very clean. I will definitely recommend StorQuest if I know of anyone needing storage.
Jan 21, 2023
Would rent with StorQuest again
Adara was awesome to work with in picking out the unit, pricing info, etc. Very professional, kind & patient. ð¤
Jul 25, 2022
Hawthorne W 147th Wished I had listened to my intuition from the start
Thereâs clearly a reason why this place has so many units available, just sayinâ.
Not one customer Iâve spoken to has anything but horrific things to say about the staff Iâm particularly one chic. She was rude from the second I walked in the door to sign the lease and every single time Iâve had to encounter her. We have rough days so I gave her the benefit of the doubt. Unfortunately this is just who she is and she runs the place like a prison. Raised rent no notice (30 days required per their contract) then evicted me for getting stuck inside gates and forced to stay in vehicle overnight. Scolded for leaving trash by the janitors closet and for holding the sliding door open while moving stuff in. No dollies or wagons without checking them out at front deskâ¦ which means dealing with her. No thanks Iâd rather continue to break my back! Itâs seriously ridiculous and corporate hasnât responded. FYI
Apr 12, 2021
Clean, Friendly Staff, Secure.
I highly recommend StorQuest in Torrance on Earl St. The facility is clean and well kept. Compared to other places this was the best value. Walter was a pleasure to deal with. He went thru all the details when signing up. Great customer service. 5 stars for customer service.
Mar 24, 2021
Very helpful and efficient
Very clean facility and easy to find plenty of parking.
Jan 11, 2021
Awesome Staff, reasonable prices, Store Manager is the best!
Reserved a spot and ultimately rented it as I was able to score a small 5x5 for a very good discounted price for the 1st 5 months. When we arrived, we went up to the front desk area and were immediately greeted by Walter, the Manager, who is simply the coolest guy and made the entire monotonous process of filling out forms and signing a lease to rent out a storage unit, very enjoyable. Very pleasant to converse with and the whole process flew by like nothing. I srtill had more I wanted to talk about but, man's gotta work and I can't keep him from him duties. As for the facility, very clean and VERY secure. Great neighborhood and not dingy at all! Definitely better than other big name competitors, one among them who rhymes with Stublic Porage
Dec 23, 2020
Good so far. Customer service was great and place is very clean
Mar 11, 2016
Well lit, clean, friendly staff.
Dec 20, 2015
Perfect, clean, secure, friendly service, easy access, great price!
Highly recommend . Friendly service, easy access, great prices ( and I checked around greater LA), convenient, clean, exactly as described , even bought the lock there. Very pleased with the choice to use Storquest on Earl St, Torrance, CA.
Apr 01, 2015
Great experience! Great staff. Happy to be a renter!!
Apr 23, 2014
The best customer service ever
The Girls at the facility as well as the customer service on the phone were very help and patient at a very stressful time . I can't say enough thank you's they were great.
Oct 10, 2013
It may be an old-fashioned place but definitely a good storage place.
Sep 06, 2013
Overall good. My unit was too far from the main door.
Aug 10, 2013
Wonderful group here - especially homemade cookie Friday @ their Torrance location.
Had a great experience with customer service, and was so easy.
Jun 27, 2013
Brianne was very very helpful and accommodating.
May 10, 2013
Good experience and really helpful staff.
Jan 24, 2013
I'm happy with the service because it was a fast, simple process and the rep was very nice.
Dec 29, 2012
Good value and helpful staff
We had a great experience with my move in. Brianne went out of her way, above and beyond to help us get moved in. She was very accommodating, stayed late and even assisted us in moving some of our carts. It was more than we expected and we are ever grateful as we needed to get on the road to be home with our families for the holiday.
Oct 23, 2012
Very pleasant experience. Staff awesome and helpful.
Lynn Van Zandt
Mar 10, 2012
Great Customer Service
The one and only time I had a concern the office staff kept me informed of the progress of the resolution without me ever having to prompt them. They even remembered who I was without me having to remind them - awesome!
Feb 05, 2012
Clean, secure, helpful and friendly
Storequest Torrance has met our need and our expectations.
Feb 03, 2012
Exceptional!!! Terrifc, all the way around!
I LOVE this place! The staff treats you wonderfully!! Almost like family! Nothing is too much to ask!
The units are HUGE compared to their competitors! It really is a BARGAIN!
Thanks STORQUEST, you're THE BEST!
Feb 03, 2012
Super Storage Facility!
I've stored my belongings here for the past two years and have always been extremely pleased with the staff's friendly service and the building's cleanliness. I recommend the Torrance StorQuest very highly!
Feb 03, 2012
fantastic, very grateful, a godsend.. Karen and her staff are the finest!!
Ever since my very first phone contact with "KAREN", (initiated in 2005 from Richmond, Virginia) I've considered Storequest - Torrance my "home away from home". I have nothing but praise and appreciation for the way Karen and her team have treated me over the years.. going on 8 years!! Though I will finally be moving out of my 2nd and remaining unit in the near future, I will always remember my "storage days", (years) with Karen and Storequest with
fondness. Sincerely, Don Keeffe
Feb 03, 2012
Great Storage Space!
everyone is always friendly and helpful - if this was a coffee shop I'd be tempted to sit down and stay a while.