Diana
Jan 14, 2024
2nd time using this facility
Online to sign up was easy to use. Tim in front office is amazing. I remember him when i rented there over 10 years ago. The facility is very clean. Security to get into the facility is amazing. And need your code to leave too. Cameras everywhere
Recommended: Yes
Grady
Jun 13, 2023
Great place
Clean facility. Helpful and welcoming staff
Recommended: Yes
Leonard Leger
Jun 04, 2023
Nice place
Good customer service. Showed us the facility.
Recommended: Yes
Carla M
Nov 11, 2022
They were accommodating in a difficult time
I was In crisis. And I did not have a lot of time to move out. And I had to get my stuff into a storage and out of my apartment. Although I could not come there For hours that were Listed as open they set everything up so I could come in after hours because I was in a time jam. I was so appreciative because everything was not working out this day my movers quit on me and everything so it was just nice that someone was nice to me and helped me and we're to what I needed
Recommended: Yes
Justin Miller
Sep 03, 2022
Friendly and helpful person got us set up and showed us around.
Great space, clean and easy to access. The staff is super friendly and helpful.
Recommended: Yes
Teresa
Jun 26, 2022
It's not just what you say, it's how you say it...
When I call into a business and the people answering the phones sound *thrilled* to be doing their job... when they say that they've been in the industry for decades and never worked for a better company... when they make sure to talk me through any potential pitfalls and all the things I don't know that I don't know... that's who I want to work with! Clean facilities, secure location, and *very* helpful staff.
Recommended: Yes
Bruce
Jun 23, 2022
Great place for storage.
Great customer service from Tre, Ken, and the rest. Place is super clean and secure. Price and hours of access is great. I would recommend it to anyone.
Recommended: Yes
Kevin
Feb 28, 2022
Good communication
Good communication Kind and respectful
Recommended: Yes
John
Aug 25, 2021
Great experience
It was easy to book online, check in and access my unit. The staff followed up and went above and beyond by giving me tips and explained all the details I should know.
Recommended: Yes
Megan montes
Jul 01, 2021
Excellent customer service
Excellent service and clean facility
Recommended: Yes
charlena mcfarland
Jun 01, 2021
Ken was an angel. i will tell my friends.
awesome customer service. all is awesome
Recommended: Yes
Kenneth
Jul 09, 2020
潇摯
Good faciliy have used facility before a few times ....
Recommended: Yes
Jesse
Jun 01, 2020
Ken was great
Completed the rental process with Ken. Great walk through and easy sign up. Wonderful experience.
Recommended: Yes
Mignon Elion
Nov 03, 2019
Great Experience
I came in stressed out because I had 2 days to move all of my things from where I was residing at the time. Eric was so kind to me. He took time to make sure I had the right unit that would work for me. He also made sure I understood the process and rules. Thank you again for excellent customer care.
Recommended: Yes
Jeanine
Jun 23, 2019
Customer Service at it's best!
We experienced excellent customer service with Estefany and Ken!! They are awesome!!
Recommended: Yes
Christina
Jun 11, 2019
The staff showed excellent costumer service and made the process easy.
The staff showed excellent costumer service and made the process easy. They were extremely helpful. The assistant manager walked me around the facility to help show me where my unit would be. He also provided detailed and highlighted maps. I loved that they had dollies to borrow at no charge, which made the process that much easier.
Recommended: Yes
Heidy
Jun 11, 2019
Great storage facility.
Life Storage in Torrance has great customer service.
Recommended: Yes
timothy
May 22, 2019
Freindly customer service, very clean facility
I was signed up for a new unit less than 30 minutes upon arrival. Customer service rep was friendly, knowledgeable and answered all my questions. Facility looks to be well maintained .
Recommended: Yes
Lawrence
Jan 10, 2019
Good looking Facility and very clean.
Clean Storage area and well maintained. Staff knowledgeable and Friendly.
Recommended: Yes
Jeff Kasik
Dec 25, 2018
Excellent customer service
Excellent customer service and great rate.
Recommended: Yes
Monica
Aug 02, 2018
great location
Insurance should be optional.
Recommended: Yes
Sacha
Feb 21, 2018
Storage unit
Great experience. Really helpful and amazing. Super easy to get stared.
Recommended: Yes
Alan
Nov 09, 2017
Nice facility and very helpful staff.
Nice facility and very helpful staff.
Recommended: Yes
Kaycee
Sep 24, 2017
Best I’ve seen
Great customer service and beatable prices!
Recommended: Yes
De Thigpen
Aug 30, 2017
AWESOME SERVICE and FANTASTIC FACILITY.
Awesome customer service! The manager Ana is very helpful and extremely professional. The pricing is competitive and the facility is easily accessible and very clean.
Recommended: Yes
Brittany
Aug 02, 2017
Clean. Convenient. Friendly. Safe.
I rented a unit from life storage for many months. I just returned as it's an accessible, safe environment. However a bit pricey.
Recommended: Yes
kelly
May 03, 2017
The you g women that checked us in was terrific
The staff on Sunday was so helpful and friendly.
Recommended: Yes
Ivan K
Apr 18, 2017
Storage Stroage Everywhere!
I have to say I was impressed with the Life Storage Facility. It started with the very helpful and professional front office staff. It was followed by a nicely designed and functional storage facility of varies shapes and sizes. The facility is well maintained and one of the cleanest facilities I have been in. Two stories of multiple sized storage units. Security access and cameras. What more could a customer ask for?
Recommended: Yes
Ivan K
Apr 15, 2017
Quick and Clean
The staff was very friendly and helpful. They were quick with responding to my inquiries. The facility was very well maintained. Clean, well lit and great security features at every stage.
Recommended: Yes
Richard
Apr 01, 2017
Reasonable rates
Employees are personable, friendly and knowlwedable.
Recommended: Yes
Richard
Mar 30, 2017
Very secure facility
Having to get a key and returning it for a cart is a bit inconvient otherwise the facility is ideal.
Recommended: Yes
John
Mar 13, 2017
Local solid deal
Clean, safe and competitive. I like the storage policies and hours. Improvements are (a) they should be more flexible on payment system and (b) have some way of regular garbage disposal offered.
Recommended: Yes
Richard
Feb 01, 2017
Perfect Experience All-Around
It was AMAZING! The staff was friendly and professional, the facility was clean, and everything worked out great!
Recommended: Yes
Stephanie
Jan 29, 2017
Great!
Easy, clean, climate controlled.
Recommended: Yes
Richard
Jan 26, 2017
I wish I could give 10 stars for customer service.
The facility was clean, the process was quick and easy, and everything went incredibly smoothly. The MOST impressive part was easily the customer service. Ken went above and beyond to make sure I understood everything, had my questions answered, and was able to move in with no problems or hiccups. He was not only knowledgeable and helpful, but he was incredibly friendly and seemed to really find great joy in helping customers. It's been a very long time since I have had customer service like that, and for this reason alone would recommend this facility to anyone.
Recommended: Yes
Dominic
Nov 13, 2016
Best Reasonably Priced Storage in Area
While it's always hard to say in the very beginning of utilizing a service or product how good it will turn out butt so far so good. Customer service helpful and efficient. Well I do think that all storage facilities in Los Angeles County are out of their mind this place is by far the most reasonable clean and safe place I've inspected so far.
Recommended: Yes
Ernest
Oct 16, 2016
Great storage very clean
#1 storage in Torrance very friendly staff
Recommended: Yes
Anabel
Sep 30, 2016
Super fast customer service!!!
I love that theyre open until de 10. I was show where my unit is and how to enter, everything was made easy for me.
Recommended: Yes
Elizabeth
Jul 23, 2016
Easy and fast
Great hours, great service. It was really easy and relatively painless.
Recommended: Yes
Patrick
Jun 26, 2016
very clean, easy access
Keyana was great. Made everything easier
Recommended: Yes
Chelsea
Jun 17, 2016
Quick and easy
Moving my stuff in a storage unit was so quick and easy. I love the feature that you can reserve the unit online and it's ready when you get there! They even had little carts you can borrow to make it quicker!
Recommended: Yes
