Jul 23, 2023
A very clean and secure facility with good customer service.
It's a very nice place. Great customer service. The outside lifts are a little scary if you're afraid of heights. Just be very careful using them.
Jul 22, 2023
Everything went smoothly on moving day.
I have lived in ventura County for some time and needed to move possessions that I had stored in San Diego for 2 years. Since it is difficult for me to get around, I appreciated the fact that the staff I spoke with on the phone were very helpful. I was able to reserve the unit and complete most of the renting agreement on the phone and on line.
Jul 07, 2023
Friendly, knowledgeable and helpful staff. Rental process was fast. Great overall experience.
Jul 06, 2023
Easy to do business with!
Quick and easy. Facilities are very clean
Mar 29, 2023
The place was cool, the people were nice. The only thing thatâs a little weird is the forklifts you have to operate on your own. Itâs cool but scary at the same time.
Jan 26, 2023
Be nicer if the closed later and fix the partitions
I'll start with the
///////cons ..the partitions wall has Gaps up on top leading into other locker next to mine could be sealed better kinda sketchy and the hours kinda suck wish they stayed open later and wish I had access earlier for days I have to start early and pack up and be in lLA at my job site ...and you can't use the lift after six o'clock in the evening which kinda blows
///////pros ...friendly staff clean aisles no trash...hallways didn't smell like urine...no homeless lurking around
Nov 20, 2022
Such great staff and super clean
May 23, 2022
Great customer service and awesome deals
As a college student, I am very grateful for the affordable prices and easy moving! I love that the truck service was offered and free. Moving in was smooth and customer service was great!
Apr 30, 2022
The team kept the appointment. They didnât waste time. They did not try to up-sale on products. They were helpful.
Mar 25, 2022
The UNITS are Built Nicer than Most Storages. Its in the construction.
Happy to have found this place. Very Clean inside and Out . Nicer than Your Average Storage. Very Clean Facility. Staff was Very Nice n Helpful ....Rental trucks On Hand with a lift doesn't hurt in moving . Thanks
Mar 09, 2022
Easy to get t o best price I could find
Unit availability had many sizes to choose from
The prices are great
Staff is friendly and concerned that you get what is neeeded
Jan 02, 2022
Beautiful, clean, employees super friendly.
Dec 28, 2021
Lock Out - My Fault
On my second trip back I brought the wrong key with me. I was on a short time schedule. The nice staff cut the lock and waved the fee for my first time. Ten minutes later I unloaded my car and was back on schedule. The willingness of all staff to help and say hello is outstanding.
Nov 30, 2021
Everything went smoothly
Needed a storage unit ASAP, everything went very smoothly and I got a call from the storage facility shortly after sparefoot contacted them
Jul 23, 2021
huge storage facility with very good security
Largest storage facility in California, a bit of a maze. Very secure with on site security and locked coded doors into each building. Quite difficult to unload and store items since you have to digital key open the doors to the building and need second set of hands to hold door open while either holding boxes in hands or pushing cart.
Jul 01, 2021
Good location, very accessible , staff are friendly, highly recommended.
Friendly staff, they will treat you like Hollywood Star, a tour to the unit you choose riding on a golf cart...like a celebrity ð
Jun 18, 2021
What about my $20 gift card?
I am a past tenant have always liked this place
Kayla and Miguel
Apr 28, 2021
Awesome customer service all around. From the first telephone call to the total move in expierence they're customer service was thru and thru!!!
Mar 24, 2021
Great staff and very helpful!
Mar 14, 2021
Clean, local and good prices
Great storage facility, clean and well lit.
Close to Thousand Oaks and easy access to my things.
Feb 12, 2021
Legitimate and extremely professional Storage Facility
This facility is on the ball. As soon as I signed up online I received a call from the Hollywood Storage's customer service to walk me through the steps of needed paperwork, IDs, insurance and confirming the pricing I obtained online. When I got onsite they were again on the ball and extremely professional clearly telling me the rules of their facility, showing me the facility and available equipment, and then walking me through the clear to understand final paperwork. I highly recommend this place, a huge facility that is well taken care of and monitored.
Jan 11, 2021
Quick and easy check in, great customer we service
Dec 15, 2020
So easy and so nice
Clean friendly and helpful! So happy I went with them
Dec 06, 2020
Great Price & Great Service!
This facility is big with lots of storage spaces and the price is fairly reasonable. I even got 1 month free for being a AAA member. Very friendly staff and good hours with code to get through the gate to check up on your storage space. Would definitely recommend to friends and family!
Aug 03, 2020
Impressed with price and customer service!
Jul 22, 2020
Hollywood storage is super friendly, priced right and clean!
They have been nothing but helpful and professional. The signup process was easy and quick
Jun 23, 2020
Very clean facilities and plenty of security makes me feel safe about having my things there.
Jun 11, 2020
David has great customer service
Very nice storage area. Themed after Hollywood backlots
May 23, 2020
So far so good
Itâs been only a couple days so far but Gary at Hollywood Storage made everything so so easy. Awesome customer service.
Jan 09, 2020
The BEST storage facility in existence
Our experience has been phenomenal. Bobby and everyone are very professional, super friendly and go out of their way to help you. This has been the best storage facility weâve ever experienced. Itâs truly a pleasure.
Dec 30, 2019
Great facility. Great customer service. Reasonable price...
Dec 22, 2019
I needed a storage unit until my new home was ready
The whole facility was very clean and the equipment was new and plenteous. The staff is great, very helpful, they even had fresh popcorn and ice cold bottled water for me and my friend! Very different from other storage places Iâve been to.
Dec 03, 2019
Perfect unit....great prices...friendly staff and cover all your moving needs!!
Oct 30, 2019
Great customer service/Great storage place
I had a good experience here, was here for only a month but they have friendly and professional staff, very clean and presentable facility and very affordable. â¡ Definitely recommend.
Aug 10, 2019
Nice Clean storage facility. great customer service
Great customer service from Gary. Highly recommend this place. Very clean and very easy to access 2nd floor via man-lifts
Jul 08, 2019
Very clean and friendly!
So far we are very satisfied!
Jun 26, 2019
easy move in
everyone was very nice and professional.
Jun 24, 2019
Easy move in
Everyone was very nice and professional.
Jun 24, 2019
Very clean, well maintained and friendly staff.
I chose the place because of their location and competent pricing.When I went there, I found the place worth every cent I pay for and more. Staff works very efficiently and is very friendly. The property is well maintained and is secure.
Will definitely recommend.
May 09, 2019
Better than I imagined it would be.
I was pleasantly surprised first by the prompt, courteous care I received from every single staff member, then even more so by the efficiency and extreme attention to safety and security they provide. This is an excellent facility that I feel very fortunate to be able to use! My hats off to the staff, management and owners! You certainly know what youâre doing!
May 08, 2019
More than just storage.
Everyone was so nice! And it feels more like an attraction than a storage facility. I hate moving!!I t took me and my 13 year old son an entire month to move without help. Getting to the storage facility was seriously a breath of fresh air!
It took us 2 days to get in. But it was actually kinda fun going there, so it didn't completely suck. Our unit was on the second floor, and they have an outside sky lift as opposed to an elevator. PERFECT for us! It felt like a ride and made it fun!
Also, it took us 2 days to unload. I only had 1 lock, I decided to leave the storage unlocked because you need access code to get in the gate and another to get in the storage building and there's multiple buildings. I locked the uhaul instead. The next morning, they called to tell me they did their morning walk through and my storage didn't have a lock. VERY SECURE!
My son left his ring in the bathroom, and a staff member drove it over to us in a golf cart!
Go here if any of the following is important to you... Friendly, attentive staff.
Cost efficiency (best prices I found)
Making the most out of needing to get storage
Apr 28, 2019
Staff is very friendly and helpful. Love love the free truck service
Mar 26, 2019
Excellent and helpful customer service.
A little difficult to access, but overall a very good experience. Also reasonably priced. I would definitely recommend.
Mar 03, 2019
Everyone is extremely friendly and helpful.
Feb 13, 2019
From reserving online to setting up my storage unit on day of moving I couldnât have asked for an easier experience.
Feb 11, 2019
Easy move in great rate
Customer service was great and move in was super easy!
Jan 21, 2019
Friendly and helpful staff
Staff was patient answering all my questions and were accommodating with my changing reservations. Everyone I interacted with was nice, and made things easy.
Dec 03, 2018
Easy move in. Great service
This is a clean facility with great customer service.
Dec 03, 2018
They took care of me even before they opened.
I had movers coming to my house at 9:00am, they open at 8:30. I showed up a half an hour early to make sure I was first in line in order to get back to my movers in time. They were kind enough to open early for me and get me in and out by 8:30, and back to meet the movers on time. Thank you, guys!
Nov 28, 2018
clean, friendly and affordable
I like the place, staff members are nice too.
Aug 07, 2018
Great Storage Facility
They were very helpful and even called after we had moved everything just to check up on us. Very good customer service, very friendly and had a great experience.
May 15, 2018
No issues so far
Great service prior customer glad to return
May 02, 2018
great great experience. The Best
Omgosh this is such a great place. Everyone was so kind and professional at the same time. Especially Richard who helped me through the process. A special Thank you to Richard and to all of you there.
Apr 27, 2018
VERYYYYYYYYYYYYYYYYYY Professional and courteous.
Pretty awesome facility with very knowledgeable and helpful staff that I interfaced with..
Apr 24, 2018
Easy move in process and friendly staff. Best price in the area!
Gemma Serenity Gorokhoff
Jul 14, 2017
Amazing service, 1st month free, already wonderful... but more than that a truck and drive free that you can schedule and reschedule until it matches your exact needs of the moment... always friendly and arranging! Sincerely, it's a huge thank you!!
More than that, we also receive free tickets for Hollywood wax museum and Guinness world records museum... truly unexcepted and so great.
May 29, 2017
This place was very helpful finding the right size and making sure it was available for my move in... Great customer service
May 04, 2017
Easy, efficient, reasonably priced and nice facility.
Nice facilities, clean and secure. The process was very easy and a free moving truck and driver provided.
Mar 21, 2017
Feel safe leaving my stuff here!
Lindsey was great, the whole Hollywood Storage team has been very helpful with everything. So pleased with everyone! Very glad I chose them again.
Mar 19, 2017
Great place to keep my stuff!
I have used this storage facility before and was very pleased with Lindsey and the team at Hollywood Storage.
Feb 07, 2017
The lift was a little frightening, but the move in could not have gone smoother
Jan 17, 2017
Had a tough time figuring out unit size needed, etc.
Jan 15, 2017
Very clean, well-kept facility with on-site pest control!
Very easy move-in! Helpful staff!
Jun 24, 2016
when you ever need anything they do there best, with a smile
When ever I come they have everything i need ready for me, they are the best with a smile and they offer water free and popcorn, and prizes.
Apr 05, 2016
Mar 28, 2016
The process was simple and effortless.
Jan 29, 2016
Everything went very smoothly and everyone was very helpful
Nov 06, 2015
Oct 11, 2015
Nice, friendly, and able to answer all my questions!
Oct 02, 2015
Good service, staff is helpful and friendly, facilities are immaculate.
Overall Hollywood Storage is great. I'd recommend them to anyone needing their services!
Aug 06, 2015
Jul 30, 2015
PEACE OF MIND THAT COMES FROM DEALING WITH A CUSTOMER ORIENTED COMPANY.
WHEN I SOLD MY HOME IN ARIZONA I WAS IN NEED OF A FACILITY WHEREIN MY POSSESSIONS WOULD BE SAFE AND SECURE AND NOT TOO FAR AWAY SHOULD I NEED ACCESS TO THEM WHILE REGROUPING AND SEARCHING FOR A NEW HOME.
MY ENTIRE EXPERIENCE WITH HOLLYWOOD STORAGE HAS BEEN ONE THAT EXCEEDED MY EXPECTATIONS. CLEAN AND SQUARED AWAY WOULD BEST DESCRIBE THIS COMPANY, AND
GEARED TO FULFILLING THEIR CUSTOMERS' NEEDS.
Jul 28, 2015
Unit is on the second floor but external lifts brought our stuff up to within 10 ft of the door. Climate control, clean, free truck pickup gave us an hour and a half to load up the truck and they provided a driver. Very convenient. The front desk took the time to find every discount we could qualify for to give us their best deal.
Jul 22, 2015
Hollywood Storage has the storage process done to an art
They were very professional and moved through the entire process seamlessly. All of my concerns and needs were addressed.
Jul 19, 2015
helpful staff, supplied truck free of charge, good value
got and excellent price on the storage, also was able to use one of their Penske trucks to move from my previous location free of charge, they supply the driver but you have to load within a time frame. ended up with a 2nd story site with which you use an outside lift (not an elevator) that they put into place when you need access to those 2nd floor sites. If you are not storing large furniture, very convenient. 7-18-2015. And use your AAA card for extra discount on 1st month.
Jul 12, 2015
Easy access! Great personnel! Great price!
Jul 12, 2015
Very skilled customer service people!
Great experience. Lindsay, Will, Bobby and Rich are so helpful and professional!
Jul 10, 2015
Great customer service!
The best storage facility, best prices, and the very best costumer service.
Jun 25, 2015
Nice facility, helpful staff
This facility is large, secure and clean with helpful, available staff. I reserved a small unit online, but when I arrived with my belongings, I dicovered that the unit was smaller than advertised and items did not fit. I was offered other units, but the only one that would work was significantly higher in price. Make sure you preview and measure before you rent the space.
Jun 15, 2015
Easy, but protected access 24/7, good Customer service, also combined with penske truck rental for easy drop off! Overall good service, would definitely recommend
Jun 10, 2015
Polite, knowledgeable, friendly staff. Great pricing too. Easy access, variety of storage sizes. Very happy with our choice to store our things there!
May 25, 2015
Great facility pretty view great staff
Apr 20, 2015
Not quite as expected, but satisfactory
Found an excellent deal online, go down to get the place and take a look, the "5'x12'" was not actually rectangular. It was a corner unit where the sides were slanted and the back is longer than the front. Other than than good service, cleanly, not a pain in the ass, and cheaper than I expected.
Mar 11, 2015
Very helpful and courteous .
Bobby was very helpful and courteous in getting me a unit in the price range and location that was easy to unload my POD.
Feb 19, 2015
No hassle, no drama
Easy dealings and competitive pricing
Jun 16, 2014
its been a great place to store, nice and easy , thank you for your service
May 28, 2014
Our 5-bedroom house was moved into a 10x30 storage unit and it wasn't enough. They quickly found me another unit while the movers were still unloading. Since I'm hoping to only be in one of the units for less than a month, they charged me half price.
The place is easy to get to, although getting to the units, it's a bit hilly. But that's because of the terrain it was built around.
Overall, nice place, although a bit pricey.
Aug 11, 2013
Jul 31, 2013
This Facility is a 10 out of 10
Everything went well, your staff is courteous and helpful. I love the facility and the Hollywood theme as I did once live on Franklin Ave in West Hollywood. The only thing that's missing is my ability to ride on the cart at will! I love those things. It was a pleasant experience. Thank You
Jul 31, 2013
Apr 24, 2012
Awesome and easy!
I rented storage before but was totally unprepared for the experience I had when I came her. The office is huge and clean and the manager is unbelievably accomodating. The lot was clean and looked like a hollywood studio and there was popcorn in the lobby! After I rented, I scheduled their free truck to pick up my stuff and everything went smoothly. I will recommend this place to friend as my experience was excellent and I get $50 when they rent!