Kristin Law
Aug 08, 2023
Highly recommend
Facility is very clean & secure& the girl that works as a property manager is super sweet and helpful.
Recommended: Yes
Gina Wagner
Dec 16, 2022
Poor Customer service
Girls at front desk are not friendly and somewhat rude. Was never shown how to install lock, was never shown how to open door once it was closed/locked. Had these two things been done,2竅ｰ min of my time would not have been wasted. Advertisement said " 1st month free" I paid close to $60 and was forced to buy their lock I will never use, forced to buy protection that will never be utilized. This was a big mistake. If you need a cart you it must be during office hours. No please at all with this place
Plenty others in the area, find one one and do business with them.
Recommended: Yes
Gary Sherman
Nov 06, 2022
Good Experience
Leslie was very informative and made the process easy.
Facility is very clean and well kept.
Recommended: Yes
Jay Liebig
Sep 17, 2022
Efficient service
Manager made it easy to select our space.
Recommended: Yes
Genevieve Nowicki
May 27, 2022
From Whittier to San Juan Capistrano
I came into the place to see the sizes and price. Thank goodness they had a down stairs right by the door. The woman first began walking up stairs. I said no elevator? Nope no elevator. Then nope can not do stairs. Again thank goodness for my unit. Sad that I went from a 10x10 to a 4x5. I let go of alot of memories and expensive things. Not to mention there goes my credit. At 61 I am moving all this on my own. Just an FYI the Uhaul place next door, they are awesome.
Recommended: Yes
Barrie S
May 07, 2022
Good place!
Very helpful and courteous
Easy access
Clean facility
Safe
Recommended: Yes
Brian Resha
Feb 03, 2021
Easy and fast
Convenient location and extremely helpful staff
Recommended: Yes
Ashley
Apr 05, 2020
Would definitely recommend Price Self Storage
Super quick and simple lease process, Katrina at the front office was friendly, professional, and told me everything I needed to know; including tips/tricks for the lock and gate because I've never had a storage before. It would be nice if the gate hours were extended, but that's just my preference =)
Recommended: Yes
Colleen
Mar 11, 2020
Quick and Easy Move In
Easy to book online.
Customer service was good.
Affordable price for the sizes of the units.
The only thing I would say is that the person who helped me left one number off the door code. I use to go back and get the missing number from another employee. The employee who made an honest mistake was great other than that.
Recommended: Yes
Ross
Dec 03, 2019
Great Experience
Manager was amazing! She was very helpful with our move and made everything exceptionally easier. Thank you!
Recommended: Yes
herbert
Jul 13, 2019
Nice great
Clean and nice close to home safe etc !
Recommended: Yes
herbert
Jun 17, 2019
Real clean and nice.
Easy in and out, nice facilities!
Recommended: Yes
Tahina
May 25, 2019
Clean, Easy facility
Very clean facility. The process was very simple and I appreciate how they offer a free 1 hr truck use at your place and $25 for the first month!
Recommended: Yes
Judy
Mar 18, 2019
潇摯
Okay have a good day thank you
Recommended: Yes
Dre
Aug 13, 2018
great service
I love this place, they are very friendly and they have tons of space to store your belongings
Recommended: Yes
Matthew
Apr 19, 2018
Geat service
They made it super easy to walk in, get my first month free and walk out with a driver and truck scheduled next day free of charge. Best move-in in OC
Recommended: Yes
Marlyn Contreras
Sep 06, 2017
Price Self Storage it was very easy and convenient!
Very clean and awesome people at the front desk thank you all at Price Self Storage in San Juan Capistrano for making me feel comfortable and for being helpful!
Recommended: Yes
Russell
Aug 11, 2017
Excellentevery
Everything I needed was handled ina professional manner
Recommended: Yes
Collin Rooke
Feb 01, 2017
Prestine
Great customer service, clean units
Recommended: Yes
Leonard
Jan 10, 2017
Clean and convenient with easy access. Priced competitively.
I highly recommend Price Self Storage. Friendly customer service and new and convenient storage that costs the same or less than it's closest competitors.
Recommended: Yes
Scott
Oct 13, 2016
Great facility!
Very clean & nice staff. Really good facility!
Recommended: Yes
Trish
Aug 28, 2016
Great Customer Service
Matt was fantastic! I'd recommend him and the facility to anyone looking for storage in South Orange County.
Recommended: Yes
Danielle B
Jul 26, 2016
quick n easy
Called and in minutes rented jus what I needed price was great
Recommended: Yes
Brian
Jul 25, 2016
Great experience!
Everything was as advertised. A very pleasant transaction.
Recommended: Yes
Alfonso
Jun 30, 2016
Buenos precios
Buen servicio muy amables y buenos precios, limpio y bien seguro
Estoy satisfecho por el gran servicio
Recommended: Yes
SUSAN RUSSELL
Jun 26, 2016
Clean accessible storage unit; great customer service
Gread service from Matthew, Jo and Courtney.
Recommended: Yes
Marilyn
Jun 21, 2016
The staff was very helpful. The facility is very clean, with easy access.
I am very pleased with this facility.
Recommended: Yes
Bree
Jun 05, 2016
Efficient and great customer service
Staff provided friendly service with a smile! Upon arrival they were ready for me to make the check in experience as fast as possible, in which I really appreciated. The units have very tall ceilings and are very clean. Overall a great experience!
Recommended: Yes
Matthew
May 22, 2016
Clean, good area, secure.
The reservation and lease completion process was painless. The unit and entire facility is clean and well maintained.
Recommended: Yes
PK
Apr 25, 2016
Excellent customer service!
customer service was excellent. office opened right on time, paperwork was ready and the team were all responsive.
Recommended: Yes
Camille
Mar 05, 2016
Self price storage is great
very clean, friendly staff, they were also very helpful
Recommended: Yes
Camille
Feb 26, 2016
I love Price Self Storage
very fast, friendly, and helpful. Everything was very clean and organized!
Recommended: Yes
Kimberly
Feb 24, 2016
Great price great service
So far I am very pleased and very impressed with price and customer service
Recommended: Yes
ray
Jan 23, 2016
Very clean courteous and neat
I found price storage to be excellent excellent service clean meat very professional they even gave me a free truck with the driver for the day for 2 hours very professional I appreciate their service
Recommended: Yes
Stephanie
Oct 27, 2015
Definitely recommend!
The staff was very friendly and accommodating. The facility is really clean and easy to get in and out of.
Recommended: Yes
Deborah Olaes
Jul 23, 2015
Helpful, polite with a quality facility
All the way from management to the unit it's self. Everything was top-notch. Polite customer Service along with secure gates and clean facility. I would recommend self storage San Juan Capistrano to my friends and family.
Recommended: Yes
Richard
Jul 12, 2015
great service reasonable price and very helpful staff
Recommended: Yes
Terry
Mar 06, 2015
very professional
Recommended: Yes
Bill
Jan 29, 2015
Good location and professional operation.
So far so good. Easy access and helpful service.
Recommended: Yes
R
Jun 24, 2014
Recommended: Yes
桓牡湯
May 23, 2014
It was Tony that made this experience wonderful. We would not have rented there if not for Tony and his wonderful attitude and help. You've got a real gem there of an employee.
Recommended: Yes
Lisa
Feb 20, 2014
Recommended: Yes
Elisabeth
Feb 20, 2014
Needed to store things - found this great site
This was easy simple and best price point and the people are really nice.
Recommended: Yes
Ron
Feb 18, 2014
Totally Professional
Recommended: Yes
Don
Feb 04, 2014
Joe the manager was very thorough, efficient, and helpful. I was impressed by the security and how clean it is. I have already recommended Price Storage to others.
Recommended: Yes
Kevin
Jul 09, 2013
Recommended: Yes
Laurie
Jul 09, 2013
Move in was quick and clean. Using the handcarts they have there helped a lot. Thanks so much!!
Recommended: Yes
Pat
Apr 24, 2013
We have only been there two weeks. It has been fine so far, except that the gate has been broken twice during that time. Once the Price truck was parked in front of our unit. We couldn't get into it and there was no one in the office. By the time we walked back to the unit, the truck was gone.
Recommended: Yes
Brandon
Dec 12, 2012
Great overall storage experience
After finding the facility which was a little tucked away I met with Tytus. He was a great employee who showed me several units on there golf cart. He explained all the facilities features which I was impressed with. I rented that day and did not have a any problems. They drove their truck to us and even though I had to load it we did not get charged any extra for the the truck. Great Place to have my stuff.
Recommended: Yes
Jennifer
Dec 12, 2012
Wonderful Experience with Price Self Storage
Very friendly, courteous staff. They offer a free truck (it was completely free) The manager was upfront with all the start up costs. There we're no surprises. My unit was very clean. The property was immaculate. Being a woman, I felt secure even after dark because the entire facility is well lit.
Recommended: Yes
mabel
May 20, 2012
After you sign, customer service takes a BIG dive!
Office staff was so wonderful at first (in order to get the sale of course). I was impressed with how knowledgeable all staff were - all my questions were answered;they were proud to work there and to be so knowledgeable. AND THEN, come to find out I had been given contradictory info from the leasing "specialist" and manager. Both told me not to listen to the other because they were not as knowledgeable. This happened more than a couple of times on different subjects. This is usually the cust service attitude takes a dive. My bad was I asked an employee vs. reading the fine print. Turns out neither one of them gave me correct information AND any info an employee gives you is overridden by the fine print! Silly me for thinking an employee could give me accurate information!!
Recommended: No
Tim
Apr 05, 2012
GREAT DEAL & CUSTOMER SERVICE
I made an online reservation and Brian called me less than ten minutes later. Joe in the office was incredibly helpful when I went in. I shopped around quite a bit in this area. Price was excellent and the facility is spotless. The paperwork took more than five minutes but it was very reasonable. Five minutes is unrealistic.
Recommended: Yes
Mary
Mar 28, 2012
Excellent Customer Service
I have rented storage units before and renting from San Juan Self Storage was very easy and the staff were very knowledgeable and helpful!!
Recommended: Yes
