Public Storage - San Jose - 231 W Capitol Expressway

Pricey

A little pricey other than that it a good place. Great customer service.

Recommended: Yes

Perfect storage

Perfect storage East to use everything I need

Recommended: Yes

The wonderful people at the Public...

The wonderful people at the Public Storage call center are always so very delightful to talk to and they are always so very super friendly when I call to make my reservation. They are always so very cheerful and the reservations customer care team is always so very caring. They are always so polite and very soft spoken. They never act rude to me and they never place me in a hurry. Unlike other storage companies, the Public Storage call center care team does not make me feel like they are rushing me to get off the phone. The Public Storage call center customer care team takes the time to assist me to make sure that they reserve the right storage unit for me that meets my financial needs. The Public Storage customer care team always double checks to make sure the available storage unit will be the correct size to fit all of my household goods and all of my furniture. The Public Storage customer care team always researches each storage unit location at my request via their advanced gps mapping system in order for my available unit to be very convenient for me regarding my drive time to the storage location. The Public Storage customer care team helps me to prevent future fuel costs each time I travel to my storage space. What else can I adamantly express about Public Storage? Well here it goes folks! Public Storage customer service and their reservations specialists are the best by far, hands down!

Recommended: Yes

Excellent

Excellent service, outstanding location, very safe and clean

Recommended: Yes

GREAT PUBLIC STORAGE

I spoke to Nicole and she was extremely helpful at getting me the best unit at the best price. In fact, they will also give you a comparison prices for units close to your area. Originally i requested 10x10 unit but once I got there I realized it was too small. Nicole easily made the change and showed me the new storage. They were professional from beginning to end and I would highly recommend them.

Recommended: Yes

Thanks for being awesome everytime Nicole! ??

Recommended: Yes

Nicole was very helpful and courteous

Nicole was very helpful and courteous. Making my process a breeze! Would definitely recommend anyone to this location!

Recommended: Yes

Awesome property!! Nicole was so helpful and understanding. This was my first time renting a storage unit and Nicole really helped me understand the process. Great facility! I know my belongings will be in great hands here!! Many thanks!!

Recommended: Yes

This was a lovely storage facility or we had stuff stored for about 5 months. But if you're not going to access your stuff awesome, expect your entrance code to expire. We had to wait for the person on Duty to reinstate our court code before we could get in comma 2 times after extended absences.

Recommended: Yes

Nicole is great! I've had my storage here for years and she always has excellent customer service. I recommend this storage to friends.

Recommended: Yes

Convenient location for us. Facility is clean and safe. Nicole helped us out and was knowledgeable and friendly. Thanks Nicole!!

Recommended: Yes

Fast & Easy

Nichole was very professional and helpful. She made the process of setting up the service and explanation of how the contract worked effortlessly. Thank you again for the service!

Recommended: Yes

New customer

Very helpful. Explained everything. Great service.

Recommended: Yes

Good location, great price

Good location, great price Wish the light in the unit and light right outside the unit worked, I am sure they will fix it when I have things organized enough for then to reach the light.

Recommended: Yes