Public Storage - Pleasant Hill - 245 Hookston Road

245 Hookston Road
Pleasant Hill, CA 94523
27 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
As of 07/15/2024 - this facility has been booked 1 time in the last 12 months through selfstoragefinders.com
$66.00 - $451.00
Available Units: Show All
3' x 5' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $66.00
per month
$88.00
No CC Required
Reserve
5' x 5' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $73.00
per month
$97.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $81.00
per month
$108.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $115.00
per month
$153.00
No CC Required
Reserve
5' x 15' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$181.00
No CC Required
Reserve
5' x 15' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$181.00
No CC Required
Reserve
8' x 10' Unit

Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$181.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $173.00
per month
$230.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $180.00
per month
$239.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $245.00
per month
$327.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $249.00
per month
$332.00
No CC Required
Reserve
10' x 25' Parking Space

Floor 1, Vehicles only, Drive up

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $135.00
per month
$179.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $451.00
per month
$602.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Nearby Storage Facilities
Public Storage - Pinole - 640 San Pablo ...
640 San Pablo Ave Pinole, CA 94564 Pinole CA 94564 | 14.90 miles away
View Facility
Extra Space Storage - 7826 - Oakland - 1...
2615 East 12th Street Oakland, CA 94601 Oakland CA 94601 | 14.90 miles away
View Facility
Extra Space Storage - 1267 - Emeryville ...
3406 Hollis Street Emeryville, CA 94608 Emeryville CA 94608 | 14.90 miles away
View Facility
Extra Space Storage - 1531 - Oakland - 1...
1090 29th Avenue Oakland, CA 94601 Oakland CA 94601 | 15.00 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Pleasant Hill - 245 Hookston Road at 245 Hookston Road?
On a scale of 1-5 the Public Storage - Pleasant Hill - 245 Hookston Road at 245 Hookston Road receives 4.5 out of 5 stars based on 27 reviews.
Does Public Storage - Pleasant Hill - 245 Hookston Road at 245 Hookston Road offer climate Control Storage?
Yes there are 5 size options for climate control storage units at the Public Storage - Pleasant Hill - 245 Hookston Road at 245 Hookston Road.
What is the cheapest storage unit option at the Public Storage - Pleasant Hill - 245 Hookston Road at 245 Hookston Road?
The cheapest storage unit option is $66.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open SUN 6:00 AM - 5:00 PM, MON-FRI 6:00 AM - 6:00 PM, SAT 6:00 AM - 5:00 PM
Is the Public Storage - Pleasant Hill - 245 Hookston Road fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Pleasant Hill - 245 Hookston Road?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Pleasant Hill - 245 Hookston Road?
Yes, there are moving supplies available for sale at Public Storage - Pleasant Hill - 245 Hookston Road
What type of payments are accepted at Public Storage - Pleasant Hill - 245 Hookston Road?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Pleasant Hill - 245 Hookston Road?
No, handcarts are not available.
Is there a military discount at Public Storage - Pleasant Hill - 245 Hookston Road and if so how much?
No.
Is there an elevator at the Public Storage - Pleasant Hill - 245 Hookston Road?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 27 reviews
Jody Gordon Jun 20, 2023

Very efficient process

Quick and smooth process. Very friendly and helpful staff.

Recommended: Yes

Terry Anderson Feb 22, 2021

Really great customer service from Tamika

I had a great experience The on boarding process was quick and easy .

Recommended: Yes

Venkatarao Swamy Nov 06, 2020

Hassle free

Great communication and speedy process if you're looking to have a storage space at Public Storage. Faculties are very clean and well maintained. And you will have peace of mind due to secured access control of the facility.

Recommended: Yes

Kipling Nielsen Aug 16, 2020

Tamika made it a breeze from start to...

Tamika made it a breeze from start to finish all the way around!

Recommended: Yes

Eric Jul 03, 2020

Easy move in, nice and clean.

Super easy move in with texted gate codes and the lock waiting inside the space. Staff were friendly, responsive and everything was clean and well maintained.

Recommended: Yes

Lara Jun 01, 2020

Great experience

Very kind staff, great facility. Easy to use, I would definitely recommend.

Recommended: Yes

Lauren May 31, 2020

Friendly staff.

Friendly staff and great customer service.

Recommended: Yes

Daniel Cueva May 22, 2020

Shelly at the Hookston site was...

Shelly at the Hookston site was cordial, helpful, and provided me with excellent customer support. AAA+++

Recommended: Yes

Vanessa Howell Jan 13, 2020

I think that the property manager...

I think that the property manager Lauren was excellent. She was informative and friendly. The grounds were clean and everything seemed secure which was what I was looking for.

Recommended: Yes

Lindsey L Apr 30, 2019

Checking into my unit was simple

Checking into my unit was simple, quick and easy. The staff is polite and professional and very helpful.

Recommended: Yes

Cindy Dantono Apr 30, 2019

CSRep

Great customer service

Recommended: Yes

Kyle Apr 29, 2019

Excellent customer service

Lauren was very professional and friendly, understood what I was looking for and helped me find a unit that works for my needs without trying to upsell me.

Recommended: Yes

Jenny U. Jan 03, 2019

I wish it can stand longer hours...

I wish it can stand longer hours without time frame. Customer services are great!!

Recommended: Yes

Robert Sep 11, 2018

a very pleasant experience

Kevin was pleasant and very accommodating... He answered all my questions... showed me the unit and in general very helpful... I would recommend Public Storage to anyone

Recommended: Yes

Thomas Leonard Apr 18, 2017

As hard as it is to find in the first place, (unless you live in the area) once found it is easy to get to. And as with all PS locations they are clean and you know what to expect.

Recommended: Yes

Katalina S. Jan 31, 2017

This location is the best, I was helped by Alejandra. She's great very friendly and helpful. I came in looking for packing supplies and had no idea what to really get until Alejandra helped me out and suggested me what they had. I will definitely be coming back to this location.

Recommended: Yes

Catherine P. Nov 29, 2016

Great location! Excellent customer service.. Alejandra is super friendly. Came I to purchase some packing supplies and the variety of stuff they have is amazing!! They had what I was looking for and I was so happy after having a long day at work this made my day. If you need moving supplies come to this location and ask for Alejandra she is great!!

Recommended: Yes

Gilbert Aguallo Nov 16, 2016

Great customer service

Everybody went above and beyond the Call of Duty to help me from calling the 800 number to the on-site manager.

Recommended: Yes

Nikkol BoBo-Baldwin Sep 23, 2016

Alejandra and Victoria are both helpful and friendly. These are two hard working ladies. I initially got a small unit and have now upgraded. The switch was easy and fairly fast. They are both very explanatory, making everything clear prior to having customers sign the paperwork, and when I've had to call them, they are very professional and clear in their answers. I chose this location because it's close to home, but I will remain at this location because of the service and the good vibes!

Recommended: Yes

Camara Meri Rajabari Sep 15, 2016

I was told I had to get insurance through them for the unit because most rental insurance policies do not cover storage units, which was untrue. Also, they raised the rental price on the unit after six months, another thing I did not know....seems to be a lot of misinformation. Prefer if they were honest and upfront. Do not get insurance with them if you have rental insurance- you are most likely covered.

Recommended: Yes

Michael Mathews Jul 19, 2016

Recommend this company to anyone

Paperwork was completed quickly, staff were helpful and did follow up calls to see if I needed any additional assistance. The storage facility is close to home which makes for ease of access. Good security and monitoring.

Recommended: Yes

George Jun 08, 2016

OK space

The space was as advertised. I was going to use the cart got there at 5 parked in front of the office and the lady locked the office and took off leaving me standing there. The office was supposedly open till 6

Recommended: Yes

Erica Luna May 17, 2016

So far so good

We haven't had 1 issue yet. Location is prime ! Prices are fair

Recommended: Yes

Darcy Mathews Nov 11, 2015

Wonderful employees

your employees have gone out of their way to accommodate me helping my son who is disabled. I showed up one time without my ID they started the paperwork they remembered who I was. The next time I was there the computer went down they were still willing to work with me and my son moving to a smaller locker. I have been to two other storage places both, people were grouchy and not willing to work with us. Place is clean. I would say employees make the business. You have a great business thank you

Recommended: Yes

JJ Oct 14, 2015

Good for the most part

I have never really had any issues with Public Storage in the past when I have used them. However a few small issues came up when I began renting from their Hookston site in Concord Ca. The first issue was that they don't mention anywhere until you show up to sign the lease that you are required to pay them for insurance. So whatever you think your rent is going to be add $13-$15 to that. The next issue that came up was when I used their cart to help load my unit. You are required to leave your drivers license with them. Which I think is completely understandable. However when I finished with the cart and went to get my license back no one was in the office to return it. It wouldn't have been a big deal except that the sign on the door said they would be back at 130pm. It was 145pm when I tried to return the cart. I waited 30 min for someone to show up and give me my license back. We could hear them clearly through their break room window we tried to get thier attention, tried calling and even tried knocking on the side door which we assumed lead to thier break room all to no avail. At 215pm, 45 minutes after they said they would be back, I finally decided to lock up the cart in my unit and try to return it later. I had to have my partner drive the rented uhaul as I didn't have my license back. 3 hours later I finally got my license back from them. Normally I'm a very patient person but that day I was on a very tight schedule and had very little time to spare waiting for someone to get back to work. These units also don't have any lights or outlets to plug a light into. ( Never had a unit that didn't have a light) So if you need to go through your belongings you need to bring a flashlight.

Recommended: Yes

Dana Ridzon Mar 19, 2014

mixed

I am very satisfied with your Pleasant Hill facility manager and the staff, their professionalism and helpful attitude. As well, I like your storage location and the set up. However, just a few days after I've started renting a car space, somebody scratched and dented a side of my van on several places and bent the side mirror again even after I straightened it. I am aware you are not liable for any damages. But perhaps you can install more security cameras and make them clearly visible, so people do not vandalize others property. Thank you for consideration.

Recommended: Yes

David Tucker Feb 26, 2014

PUBLIC STORAGE // UNSATISFACTORY-GOOD-SATISFACTORY-EXCELLENT. TMC RATES: SATISFACORY.

The Public Storage location we are using for our client is near our office. At the facility the personnel were friendly and helpful. The cost is, in our opinion, l7.5% excessive - OVERPRICED! Pricing based on whatever the public will pay fluctuating on an hourly basis is great for Public Storage and not helpful to its clients who prefer a reasonable FIXED rental rate. Also commercial clients, like ourselves, should be given a price break to encourage their repeat business. TMC Tucker Management Co.

Recommended: Yes

Powered by SpareFoot