Simply Self Storage - 1847 Armour Road - Bourbonnais

Check in was great

So far, so good! Heather was extremely helpful and pleasant. The unit and building are clean.

Recommended: Yes

Easy access! Clean storage unit.

Jamie is the greatest and most helpful person I have ever dealt with in customer service! 20 stars to her.

Recommended: Yes

Great customer service

I found your ad on the internet and was able to locate a storage facility near my home. Upon visiting the store I was greeted by a young lady named Heather who had already left me a message. She was extremely pleasant and quite knowledgeable about there products available. With that said she assisted me in getting all paperwork necessary including insurance and I was in and out of there in what seemed like no time at all. A added Thanks to Heather for her prompt friendly approach which made the process quite simple. It is refreshing to have a great customer experience.

Recommended: Yes

Easy pleasant experience

The young lady who assisted me in the office was wonderful. She was efficient informative and very helpful in the whole process. She was pleasant to work with and she got me right in without any problems whatsoever. I appreciate pleasant efficient service it is rare to experience it these days. So Thank you Heather you were very knowledgeable of your offerings and help me choose just what I needed.

Recommended: Yes

Does the job!

So far so good. They let you look at the locker beforehand to determine if the size is right for your needs. Easy to maneuver through the facility with a trailer. Clean storage space. Friendly service, she did her job thoroughly. Access hours and onsite personnel adequate.

Recommended: Yes

Nice clean facility with friendly staff

Nice facility and has over the top staff that will assist you with your storage needs.

Recommended: Yes

So far a great start!

Just got this unit at the beginning of the month, but so far so good! My unit was clean when I got it, and the staff was nice enough to show me around. The only downside I can come up with is the $10 extra a month for access to the gate 24/7. Other than that, this place is great.

Recommended: Yes

It has been very good so far.

Recommended: Yes

Very helpful excellent service

Recommended: Yes

Excellent customer service

Was welcomed with excellent customer service. I have never rented a storage unit before and received excellent customer service. The receptionist answered all of my questions and was extremely friendly. Time on paperwork took a little longer, but I asked a lot of questions which were answered to my complete satisfaction.

Recommended: Yes

Recommended: Yes

Everybody there was very helpful trying to find me a secure storage unit.

Recommended: Yes