Mar 18, 2019
great customer service!
Really great experience and staff was very helpful. Didn't realize the storage unit wouldn't have light inside of it, so if you are booking something very large, bring battery operated lights to have inside. Otherwise it's great!
Dec 10, 2018
Outstanding customer service.
Outstanding customer service from Cody and a clean cubicle with security gate access.
Jan 16, 2018
Best price in town
Of all the storage facilities I looked into, these folks had the best price. The store manager was very helpful, nice and got me settled in very quickly. Was very pleased.
Sep 23, 2017
Bad customer service
It took nearly two hours to get moved in to our unit and there was trash all over the inside of the storage facility
Sep 03, 2017
Manager was very helpful and accommodating with everything I needed.
Aug 21, 2017
Laqueeta was very helpful and found the best possible deal
Thanks for all of your help and the attention to detail. I originally reserved a small unit but when explaining how many items I would be storing, Laqueeta quickly recommended a different size and gave me a good deal.
Aug 10, 2017
Accessible near corner of major streets.
Jul 14, 2017
Great prices and great customer service.
I went online hoping to find some cost effective units and I found them very easily through this site. I'm very content.
Jul 13, 2017
Sharp staff, Great pricing
The staff was informed and efficient. They made sure I got the best price for my space, personally walked with me to inspect the units, and expedited the sign-up process so I could move in immediately.
May 27, 2017
Excellent Customer Service by Laqueeta
I provided a Google review as well but the onsite mgr, Laqueeta Humes was phenomenal in providing us the best option for our needs. Like I assume many people, we were not sure how much space we needed to store our items, and Laqueeta not only provided a tour of the site with different options, but also recommended a unit smaller than we thought which not only saved us money but time as well. I highly recommend this location because of Laqueeta and her customer service skills.
May 25, 2017
easy to rent and move in, could have used an elevator to move in
May 24, 2017
Good price, no elevators, no lights!
You get what you pay for but it's clean and well maintained. Second story units don't have elevator access (nowhere does around here, really) - additionally, there are no lights in the actual unit itself. Nevertheless, check-in was a breeze and the actual unit was fine.
May 19, 2017
Very helpful staff, easy to navigate, some trash but overall very well kept and I feel safe storing my things there
May 17, 2017
Mario and chuck were extremely helpful!
The way these two helped me find this unit was flawless. The combination of the website and Mario's ability to make me feel safe really made this a no brainer. The way chuck finished my sentences and gently caressed my back reminded me of being at home with mom as I decided which college to attend. This tandem cannot be matched and I'm considering getting a unit I don't need just so I can experience what I felt one more time!
May 11, 2017
Nice climate controlled, well lighted, dust free environment.
New facility with easy access by vehicle. Superior security features.
May 03, 2017
It seems like there may need to be a couple more people around to help with clients as well as a small hand truck to use. At this point, we have had to haul our boxes upstairs by hand. Thankful for an elevator.
Apr 29, 2017
Just moving in today
All the storage unit has right now is a lock. We are headed over today to offload lots of stuff we need to move out of a very hot Austin garage. Hoping that this will keep our belongings safe, sound and not over-heated this summer and fall.
Apr 24, 2017
Friendly and helpful
From calling to set up a good time to come by to actually getting set up, Laquita was awesome and got me into my unit immediately. Sparefoot was great for getting my spot reserved too.
Apr 18, 2017
Great customer service
The management helped us to find the right size and the right price. That was a excellent customer service
Apr 11, 2017
Yaqueeta was great getting us set up!
Apr 09, 2017
Nice place! Laqueeta was great!
Apr 07, 2017
I'm not sure at the moment. My lease doesn't reflect the agreement so still waiting on a call back. So promptness is not something they are about.
Apr 03, 2017
The customer service was on point!! Laqueeta made the experience sooooo much easier than I had anticipated it would be!! They ROCK!
Apr 02, 2017
US Storage happily surprised me:)
I've had my things in storage for the last 4 years with three different companies. US Storage surprise me that there is sincere and friendly customer service. I was even more happily surprised with how clean and secure my unit was. All around there's no other storage company anyone should be renting from. I promise you complete satisfaction with US Storage:)
Mar 12, 2017
I would recommend this place to friend's
Mar 10, 2017
Friendly Service & Great Price
I actually moved in a day later than expected due to the weather. The person on staff was super friendly and helpful. I definitely would recommend this place to anyone.
Jan 14, 2017
All good, great location
Location excellent. Price right.