Mar 01, 2019
Very nice facility
So far so good! I just moved in, but they were very helpful and it was super easy and very cheap.
Feb 04, 2019
Great storage facility
Great customer service, clean! Kathy is great!
Jan 14, 2019
Really clean and friendly
Very good experience... All managed and clean
Jan 12, 2019
Great easy experience
I love this place.. Clean!... Such nice people
Nov 20, 2018
affordable and friendly
very affordable and friendly. no pressuring at all
Feb 21, 2018
Ultimate Satisfaction !!!!
Moving in has been beyond an extremely pleasant experience
Oct 03, 2016
I reserved with Pond Springs storage because the we're convenient, had a good price with no hidden or extra fees, and had very good communications leading up to the rental. I spoke with two different people in the office to coordinate my needs and they were both super friendly and helpful. I ended up not needing their services, but would strongly recommend them for your storage needs.
Apr 15, 2016
An impressive facility! Safe and Secure! The Best Customer Service in Town!
Pond Springs Mini Storage is one of the best storage units I've ever had. I love my storage facility! It's well maintenanced and very clean! Helpful and friendly staff! Kathy is amazing, she is very helpful and I love that she loves her job. With security, I feel at ease knowing that my belongings are safe and secure. As well as my safety during after hours. Their pricing is unbeatable! I love that it's locally owned and operated! Support your local businesses! Thank you Pond Springs Mini Storage.
Mar 13, 2016
Expectations exceeded. More than satisfied with the unit, the customer service, and definitely the price.
Mar 12, 2016
I got exactly, no, MORE than what I needed.
Loraine (sp?) is wonderful. She is courteous, friendly, knowledgeable, and puts your interests first. I expected to go in, sign documents, and leave within 5 minutes, but ended up talking to her for a half hour, delightedly.
The storage is perfect, the gate and security is better than any of my previous storage experiences at such an awesome price.
Mar 02, 2016
I have had a storage unit for over 4 years with this business. The customer service is great. I have always been informed of any type of maintenance on the unit they were very careful to make sure all items were covered if painting was involved. Any repairs needed were performed in a timely manner. The office staff is friendly and caring.
Mar 02, 2016
Great local storage spot!
I moved in and everything been great! Got my own personal code and the staff were very helpful.
Jun 02, 2015
Quick and easy service
Really nice and down to earth customer service.
Feb 03, 2015
Great experience...I'm a repeat customer
This is the second time I have rented here...the staff is very friendly and good at their job. Pricing is very competitive. Location very convenient for me (1 block from HWY 183 near Anderson Mill Rd)
Aug 04, 2014
The staff were really great, accommodating, and efficient.
Apr 02, 2014
I had an excellent experience at this facility.
Jack G. Harris
Mar 28, 2014
Nice staff and great pricing.
I am very satisfied with Pond Springs. The staff were nice and helpful and the facility easy to use.
Jun 13, 2013
This was an amazing experience for the first time renting a storage unit. Everything was set-up when I got there, and the lady at the front desk was very nice. We talked for at least an hour about Austin and the midwest. Very good experience.
Jun 09, 2013
Very easy check in process, good hours for access.
Jun 06, 2013
Everything was great!
Oct 01, 2012
Friendly, convient, affordable, and good experence
On several occasions in the past couple of years. I needed a storage unit to store my things in. I had checked around and found that they were cheaper than some of the other places I looked at and I liked the location. The employeeâs were real friendly and very helpful. I really enjoyed the experience that I have received while renting from you. That is what has brought me back on several occasions. I have referred some of my friend when I know that they are looking for a storage unit and I will continue to send my friends their.
Sep 12, 2012
Great price, great experience. Would surely rent here again.
Jan 25, 2012
Affordable and clean
This storage facility is a great value compared to others I have found. It is privately owned, so it is maintained well. It was easy and painless renting a unit here. I recommend this to anyone looking for a good deal, and who may not care about a little bit of a drive.
Jan 11, 2012
I had to find a storage unit to store my furniture etc. for the month between the time my apartment lease ended and I moved into my home. I contacted them and was able to move in right away and reserve a unit for just a month, which wasn't an option with a few of the other places I called. It was relatively easy to move in and out. The downside - facilities look a bit outdated, but I can't complain - my junk remained clean, safe, etc. etc. until I was able to return to Austin to haul it back to my new home in Houston.