May 14, 2019
Done in min
Done in min and also offer a truck if needed
May 12, 2019
Todd was very helpful
Everything went smoothly during a very hectic time.
May 12, 2019
Todd was very helpful
Everything went smoothly during a hectic time.
May 07, 2019
Best storage company ever
Great customer service , great prices !!! Great facility
May 07, 2019
Quick and Easy
Move in was very easy and the process was sped up with the rapid online check-in. The facility is kept very well and it is easy to access.
Apr 21, 2019
Todd was super nice and professional
Professional and friendly. Would recommend to friends and family.
Mar 30, 2019
Great staff - Great location
Helpful and courteous staff. Brandi answered all my questions and got me moved in in short order.
Dec 31, 2018
the insurance requirements are ridiculous
the insurance requirements are ridiculous. They ask not only for renters insurance, but that it expressely show the storage units address.
May 21, 2018
Great location and excellent customer service!
Todd was very helpful, professional, and efficient. I asked to compare units when I arrived and he helped me pick the best size for my belongings. I was in and out in 20 minutes and had all my questions answered. I got a month free which is very helpful when moving!
Mar 02, 2018
Every thing came out great with perfect timing
Awesome service very good customer service pricing and help was amazing definitely will recommend this storage place to others
Nov 06, 2017
Exceptional Care, Quality, Service!
The service with Tod at this South Congress location was exceptional just like Gus on W Mary LifeStorage location. I will continue to use LifeStorage for my Storage needs in the future. I always feel safe choosing them compared to other competitors, plus the phenomenal customer service and easy paperwork process! I can rest assured knowing my valued items are with LifeStorage!
Apr 02, 2017
Easy checkin process, friendly customer service
I was able to move into my space within 10 minutes of arriving at the facilities. I find the pricing to be upfront and fair. Prompt and friendly service.
Mar 23, 2017
Pretty good pricing with good specials. Front gate is open a lot though.
Mar 19, 2017
Great customer service, storage unit is a little old
Overall, great experience. The customer service is unbeatable. I had to switch units because the latch was broken on the first. The second unit has a bit of a janky door but it was super clean. Price is great, there is an admin fee and required insurance which will increase the monthly price. Admin fee was $25, lowest insurance was $10 a month. Really not that bad. I would definitely rent here again!
Mar 10, 2017
best place I have ever found for storage.
Mar 01, 2017
I was impressed that the office was open for a short time on Sunday
Feb 09, 2017
A nice price for the location.
I was delayed for three days due to the movers cancelling but they held my reservation and expedited my move-in.
Jan 16, 2017
Great location - easy to deal with
Rented from them on our last move and the same guy is managing. Pleasant experiences both time.
Oct 13, 2016
Good but slow checking in
Good but was slow getting checked in and took way too much time but otherwise good deals, clean, and easy to switch sizes if needed
Aug 01, 2016
Great service and easily accessible!
Everything was great! The front desk attendant was very helpful and the space was exactly as I expected. Thank you!
Jul 28, 2016
Convenient and easy access.
Convenient and easy access no-frills storage facility. Wish I had known that there is no lighting, but I can deal with that short coming.
Jun 29, 2016
Great customer service
Affordable. Good location. Great customer service.
Apr 13, 2016
Friendly staff, clean unit, and economical
Geoff and Todd have been great. They were super helpful with my comicated move in. I had a POD delivered and they made sure every step was taken care of. Great communication, and email follow up was an unexpected surprise.
Mar 04, 2016
ok but not optimal
they hit you with a lot of fees that you don't know about until you are renting the unit. They pretty much force you to buy their lock. They charge you a monthly insurance fee to insure you belongings whether you have anything of value in the unit or not. They have a administration fee that is almost as high as the rent itself so it is like you are paying 2 months rent the first month. The door doesn't really close at the bottom of the unit so everything I store inside is going to always be dirty. I would just recommend looking around because once you have paid all the rent and fees and bought their special lock it doesn't make since to leave because you are already in for so much money.
Mar 02, 2016
Quick, Easy, Painless
The staff were easy to work with and I was in and out with my unit and key in 20 minutes.
Dec 06, 2015
Convenient location of S Congress with easy access to storage units
Getting set up was super painless and the staff is incredibly friendly and accomodating. Only possible issue I could see was getting a larger moving truck into the complex given the angle of the gate. That said, I had no issues with my move in.
Oct 30, 2015
Wish I would have visited before purchasing.
Dangerous roads throughout the storage complex that are ill-equipped to allow for efficiency-sized moving trucks, let alone full-sized ones. Roads become ramps in many areas, and when driving a rental truck that requires extra revving, plus the fact that storage complexes (due to their purpose) receive heavy moving/rental truck traffic, there are bound to be multiple trucks trying to navigate at the same time. These factors equal a recipe for disaster. Once visited, I understood why their price tag was less than local competition.
Oct 29, 2015
Fantastic customer service
Fantastic customer service. Easy check in process and very thorough.
Oct 11, 2015
The Guy Was really Nice. The door was tiny
Overal this place was pretty nice
Oct 05, 2015
The service was prompt and friendly.
Sep 11, 2015
The manager on duty was very nice and helpful.
Sep 01, 2015
Awesome service for a great price!
I would definitely recommend this place! Super friendly and reliable service, not to mention unbeatable pricing!
Jul 26, 2015
The facility is fine with one notable exception. The gates open until 11:00 pm which is great but the problem is that there are no lights. If you want to access your unit after dark. You better bring a flashlight
Jul 04, 2015
This place was good. Good location, easy to get in and out of
Feb 10, 2015
The unit was dirty when I moved in, and the property isn't very well lit, or actually at all, after 6pm. But pricing is fair and Lisa was very pleasant, had a great attitude and made the paperwork an easy process.
Jul 23, 2014
Jun 06, 2014
I feel that they are at least a 4 star facility.
My experience was fairly good. There was a mix-up on the time of when I was to do paperwork, but the facility provided a discount as they were not available at the arranged time. Staff was courteous and the facility is secure. I have used them before and had no problems. Their rates are comparable to others in the area.
Jun 03, 2014
The insurance fee was not mentioned in the ad and is mandatory, so it bumped up the monthly rate significantly.
Feb 19, 2013
My only disappointment was that I wasn't told of admin fees when I booked on the phone even though I asked.
Feb 05, 2013
My experience at Storage KIng was in all ways very positive!
Tthe office staff was helpful and friendly and the facility was clean.
Oct 02, 2012
My experience was good, staff was very friendly and the storage unit was affordable.
May 11, 2012
I found this place through www.sparefoot.com and got a great rate AND great customer service! Todd was courteous, prompt, and thorough in completing the transaction and making sure the code worked and that I had access to my unit.
May 08, 2012
coupons not honored
Same as patty they have the coupons for 1 month free, but do not honor them :/
Apr 09, 2012
Spare Foot Mixup
We were pleased to get 1/2 off the first two months, but when we went to the storage unit, we were told that they did not offer that any more and could not get Spare Foot to take it off their website. Please check on this before you go there. It seems to be a problem; however they did reluctantly let us have the discount.
May 10, 2011
Great customer service
I recieved great customer service from Storage Kings. The lady at the front desk was very friendly, and helpful.